Volkswagen of Duluth

friendly staff easy to get a hold of will continue to go there. this is fifteen there. this is fifteen More

Serena is very thorough and consciences and the transition to new vehicle quick and well explained transition to new vehicle quick and well explained More

Service was good. We did have to wait a long time for a shuttle to our hotel but the car was taken in just a few minutes past the appointed time. Communication with ou We did have to wait a long time for a shuttle to our hotel but the car was taken in just a few minutes past the appointed time. Communication with our service technician was excellent and pick up the next day was prompt. The work was completed when they estimated it would be. Overall, very satisfied. Thank you. More

Always a good experience. My car’s service needs are well taken care of at VW of Duluth. My car’s service needs are well taken care of at VW of Duluth. More

It was a very smooth process. Paperwork took only 15-20 minutes. My only disappointment was the vehicle only had about 1/3 tank of gas. Small things go a long ways. Paperwork took only 15-20 minutes. My only disappointment was the vehicle only had about 1/3 tank of gas. Small things go a long ways. More

Excellent service! By far the easiest and most pleasant experience I’ve ever had. Everyone one staff was very friendly and the status of my vehicle was communicated thr By far the easiest and most pleasant experience I’ve ever had. Everyone one staff was very friendly and the status of my vehicle was communicated throughout the process. More

Serena and the staff are knowledgeable, helpful, and committed to getting you into the VW of your dreams. I got a Tiguan and it has been absolutely perfect. The service dept is fast and efficient and ga committed to getting you into the VW of your dreams. I got a Tiguan and it has been absolutely perfect. The service dept is fast and efficient and gave me excellent advise on tires as well as service. Every time I go in, I get personal service and attention. My next VW is coming from Duluth VW, THANK YOU! More

They promptly got our Atlas in & out & the waiting area is very comfortable. The video the service department shares while the vehicle is being worked on is pretty neat also. is very comfortable. The video the service department shares while the vehicle is being worked on is pretty neat also. More

There has been a dramatic increase in the level of customer service. From sales to the service department, you can see more leadership and care. The only way they could improve is if they would have customer service. From sales to the service department, you can see more leadership and care. The only way they could improve is if they would have some service appointments available later of on Saturdays. I live over an hour away and find it hard to schedule any appointments without taking a day off of work. More

After owning Corollas and Civics and their lack of availability we took a ride to Duluth to just look at their stock of new cars. Serina talked us into test driving the new Jetta and we fell in love w availability we took a ride to Duluth to just look at their stock of new cars. Serina talked us into test driving the new Jetta and we fell in love with it. But opted for the Blue one they had on the showroom floor and drove home with it. 15 months later we are so satisfied and the gas mileage is excellent. Have driven the 100+ miles back to the same dealer for 2 regularly scheduled service visits which have went smooth and they treat us well! More