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Volkswagen of Salem
Salem, OR
1,258 Reviews
Volkswagen of Salem isn't only a place for those in the market for a new Volkswagen car. We're also the go-to spot for those already behind the wheel. Customers find our car service and maintenance center, also located in Salem, Oregon, both convenient and competent.
It doesn't stop there-- Volkswagen of Salem also host an array of services to personalize or enhance your Volkswagen driving experience. Just ask our onsite auto parts and accessories department what we mean.
Still not clear about why so many trust Volkswagen of Salem for all of their Volkswagen needs? Visit our dealership at 3335 Del Webb Ave NE Salem, Oregon and find out for yourself!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,258 reviews
Verified Customer
February 18, 2026
I had a fantastic experience! Greg Josh and Cody are all very knowledgeable and professional. By far one of my best dealership service experiences! Greg Josh and Cody are all very knowledgeable and professional. By far one of my best dealership service experiences! More
by AUTUMNCHERRY1994
February 18, 2026
Wasn’t there to actually give feed back but my partner sat there for a very long time without being given any updates on there service being done plus it looks like they charged me for a free lifetime oil sat there for a very long time without being given any updates on there service being done plus it looks like they charged me for a free lifetime oil change. And for that I give them 3 stars instead of more. More
by Steven E.
February 18, 2026
They were extremely nice and extremely helpful. They weren’t pushy and it was a great experience. They weren’t pushy and it was a great experience. More
by MPIGY99
February 16, 2026
Grab your wallet and RUN! The vehicle I recently purchased is a nightmare. I would definitely NOT recommend Volkswagen of Salem to anyone I like. I have a co-worker who The vehicle I recently purchased is a nightmare. I would definitely NOT recommend Volkswagen of Salem to anyone I like. I have a co-worker who had a terrible experience at Volkswagen of Salem as well. Run while you can and never look back!. More
by THEPSYCHRN
Employees Worked With
Ms. Cervantes
February 16, 2026
Provided detailed inspection on my VW and notified me of what needs worked on. Dropped a Star because was not given a link to uber back to the dealership in a timely manner and was left at work and forced t what needs worked on. Dropped a Star because was not given a link to uber back to the dealership in a timely manner and was left at work and forced to wait till the next day to pick my car up from the dealership. More
by ABSD0926
February 16, 2026
Ease in booking service appointment. Rep neglected to make me aware of delays. Free car washes equal longer unreasonable wait. I always decline as it feels like a burden. Only reason I g Rep neglected to make me aware of delays. Free car washes equal longer unreasonable wait. I always decline as it feels like a burden. Only reason I go here is their connection to Lithia and a lifetime purchase of oil changes on my 2 vehicles. More
by debbie.human16
February 16, 2026
The whole team was great to work with from start to finish. They were very respectful of our time and worked to get us into a great vehicle! finish. They were very respectful of our time and worked to get us into a great vehicle! More
by TAMIMSPETEN
Employees Worked With
Tony, Skip, and Bailey
February 15, 2026
Will never bring our vehicle back. It's been in your shop multiple times, each one more expensive. The last time, they repaired items not requested, "discovered " things that needed a It's been in your shop multiple times, each one more expensive. The last time, they repaired items not requested, "discovered " things that needed attention, and NEVER fixed what we brought it in for. Will sell the car ASAP and never a Volkswagen again! More
by HUD46
February 12, 2026
I arrived early, they got me straight in! Thought I would have to wait for a couple of hours, but 45 minutes later I was in my way! Excellent customer service Thought I would have to wait for a couple of hours, but 45 minutes later I was in my way! Excellent customer service More
by SALLYVICKERY
