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Volkswagen of Salem

Salem, OR

Overview
Employees
Reviews
Vehicles
4.2
1,185 Reviews
Volkswagen of Salem isn't only a place for those in the market for a new Volkswagen car. We're also the go-to spot for those already behind the wheel. Customers find our car service and maintenance center, also located in Salem, Oregon, both convenient and competent. It doesn't stop there-- Volkswagen of Salem also host an array of services to personalize or enhance your Volkswagen driving experience. Just ask our onsite auto parts and accessories department what we mean. Still not clear about why so many trust Volkswagen of Salem for all of their Volkswagen needs? Visit our dealership at 3335 Del Webb Ave NE Salem, Oregon and find out for yourself!
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3335 Del Webb Ave NE

Salem, OR

97301

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Showing 1,185 reviews

December 25, 2025

Very upfront, straightforward, no games or xx. Just what I was looking for in a car buying experience. More

by MARTIN150
Recommend Dealer
Yes
Employees Worked With
Skip Collins
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Dec 25, 2025 -

Volkswagen of Salem responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Volkswagen of Salem. We look forward to having you as one of our valued customers for many more years to come! Best Regards, Gregory Bell Service Manager gbell@lithia.com

December 23, 2025

VW Salem sales team did it once again. This is the third vehicle I’ve bought in two years. Excellent job I will definitely buy again! More

by Evan Wofford
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 23, 2025 -

Volkswagen of Salem responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

December 23, 2025

Tony was very helpful, informative and willing to work with us. He was not pushy by any means which helped ease My concerns about going through this experiences More

by MYLADY.LOPEZ
Recommend Dealer
Yes
Employees Worked With
Tony C.
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Dec 23, 2025 -

Volkswagen of Salem responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Volkswagen of Salem. Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

December 23, 2025

Quick oil change, car wash & vacuum. I sat in the showroom and the job was done in 2 hours. More

by BJANNELLI25
Recommend Dealer
Yes
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Dec 24, 2025 -

Volkswagen of Salem responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Best Regards, Gregory Bell Service Manager gbell@lithia.com

December 22, 2025

Very helpful and was in and out pretty quickly. Very friendly people. Got a good deal on our car More

by CODY.FULLER18
Recommend Dealer
Yes
Employees Worked With
Matthew Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Reid
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Dec 23, 2025 -

Volkswagen of Salem responded

Thanks for sharing your thoughts about your experience with Volkswagen of Salem. We appreciate your business and hope to see you again soon! Best Regards, Gregory Bell Service Manager gbell@lithia.com

December 22, 2025

It was a pleasant experience on buying our first car and had lots of help and knowledge. More

by CODY.FULLER18
Recommend Dealer
Yes
Employees Worked With
Skip
Report | Print
Dec 23, 2025 -

Volkswagen of Salem responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

December 19, 2025

Always great to work with! It is always a great experience working with the associates at the dealership. More

by SHAWNG012669
Recommend Dealer
Yes
Employees Worked With
Josh
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Dec 20, 2025 -

Volkswagen of Salem responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Volkswagen of Salem, we look forward to having you as a valued customer for many years to come! Best Regards, Gregory Bell Service Manager gbell@lithia.com

December 17, 2025

They use predatory sales tactics. They did not inspect items before recommending they be replaced. If I didn’t receive free oil changes would not go back. More

by TEVERETTL78
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Gregory Bell
3.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Gonzales
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 21, 2025 -

Volkswagen of Salem responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Best Regards, Gregory Bell Service Manager gbell@lithia.com

December 17, 2025

Thorough, kind, helpful No Stop trying to make me do a lengthy review. So annoying More

by EEKENDRICK
Recommend Dealer
Yes
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Dec 17, 2025 -

Volkswagen of Salem responded

Thanks for sharing your thoughts about your experience with Volkswagen of Salem. We appreciate your business and hope to see you again soon! Best Regards, Gregory Bell Service Manager gbell@lithia.com

December 17, 2025

Great service Quick service good ride service to and from the service center, all around great service More

by michael.grainey
Recommend Dealer
Yes
Employees Worked With
Josh and Greg
Report | Print
Dec 18, 2025 -

Volkswagen of Salem responded

Thanks for sharing your thoughts about your experience with Volkswagen of Salem. We appreciate your business and hope to see you again soon! Best Regards, Gregory Bell Service Manager gbell@lithia.com

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