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Volkswagen of Salem

Salem, OR

Overview
Employees
Reviews
Vehicles
4.2
1,196 Reviews
Volkswagen of Salem isn't only a place for those in the market for a new Volkswagen car. We're also the go-to spot for those already behind the wheel. Customers find our car service and maintenance center, also located in Salem, Oregon, both convenient and competent. It doesn't stop there-- Volkswagen of Salem also host an array of services to personalize or enhance your Volkswagen driving experience. Just ask our onsite auto parts and accessories department what we mean. Still not clear about why so many trust Volkswagen of Salem for all of their Volkswagen needs? Visit our dealership at 3335 Del Webb Ave NE Salem, Oregon and find out for yourself!
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3335 Del Webb Ave NE

Salem, OR

97301

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Showing 1,196 reviews

January 02, 2026

Filled the fuel tank up which I appreciated Paid a fair price They did fine More

by lrsilvertree
Recommend Dealer
Yes
Employees Worked With
Demo
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January 02, 2026

Called about a car said I was coming to test drive. Drove from Portland to Salem on a Friday night. Took 1.5 hours. Get there and the car is not there and in central Oregon. Tried to sell me a car i di More

by BROUDYJD
Recommend Dealer
No
Employees Worked With
Matthew Reid
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Reid
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January 02, 2026

Professional auto services and friendly customer services following through all details. Josh has excellent customer services and treat customers with care and mindfulness. More

by Anthony Wong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh and Greg
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Jan 03, 2026 -

Volkswagen of Salem responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Gregory Bell Service Manager gbell@lithia.com

January 01, 2026

Can't get a title or any information on where it is. Need title. Right now. More

by OHANA688
Recommend Dealer
No
Employees Worked With
Michael Wenzel
1.0
This rating includes all reviews, with more weight given to recent reviews.
Erin Stack
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Several people. Salesman was Dema. Ok but pushy. Wouldn't sell me the car I went in for. First finance guy was a jerk. Mike I think was his name. The lady who handles title transfers refused to call me. The car was totaled a week later getting hit by an o
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Jan 01, 2026 -

OHANA688 responded

I want to know where title is . DMV has not received it and I can’t get paid without it from my insurance company. Lady who does this refuses to call me back. I want to know when it was taken to DMV.

Jan 01, 2026 -

OHANA688 responded

Done with answers

January 01, 2026

I would highly recommend Cody, he's honest and funny. He did a great job making sure we were taken care of . More

by BRAFFBRENDON
Recommend Dealer
Yes
Employees Worked With
Cody McBiryd
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Jan 01, 2026 -

Volkswagen of Salem responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Gregory Bell Service Manager gbell@lithia.com

January 01, 2026

I can’t get the title information for the car. It was hit and totaled after purchase and DMV hasn’t received any information yet. More

by OHANA688
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Dema salesman
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December 31, 2025

Kind, responsive and helpful Without asking Kaulin offered to drive the car to me, saving me time and many miles More

by MACOURTENAY
Recommend Dealer
Yes
Employees Worked With
Kaulin Froebe
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Dec 31, 2025 -

Volkswagen of Salem responded

Thank you for choosing Volkswagen of Salem. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

December 31, 2025

Fast and easy awesome people I'm happy with my new car thank you Tanya More

by ABETWEL01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tanya
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Dec 31, 2025 -

Volkswagen of Salem responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

December 29, 2025

Wouldn't cooperate getting the title or return phone calls from title lady. Car got wrecked and we needed the title and she wouldn't answer. Still have no answer. More

by OHANA688
Recommend Dealer
No
Employees Worked With
Matthew Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Reid
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Dec 29, 2025 -

OHANA688 responded

Still no idea where the title is. Lady doesn’t return calls.

Jan 01, 2026 -

OHANA688 responded

Title info please

December 27, 2025

Fantastic experience working with VW Salem. Highly recommended. Ask for Skip. Will buy from them again. More

by ONE1OFF
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
skip
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Dec 27, 2025 -

Volkswagen of Salem responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

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