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Volkswagen of Salem

Salem, OR

Overview
Employees
Reviews
Vehicles
4.2
1,304 Reviews
Volkswagen of Salem isn't only a place for those in the market for a new Volkswagen car. We're also the go-to spot for those already behind the wheel. Customers find our car service and maintenance center, also located in Salem, Oregon, both convenient and competent. It doesn't stop there-- Volkswagen of Salem also host an array of services to personalize or enhance your Volkswagen driving experience. Just ask our onsite auto parts and accessories department what we mean. Still not clear about why so many trust Volkswagen of Salem for all of their Volkswagen needs? Visit our dealership at 3335 Del Webb Ave NE Salem, Oregon and find out for yourself!
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3335 Del Webb Ave NE

Salem, OR

97301

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Showing 1,304 reviews

April 11, 2026

We loved our experience with this dealership. AZ is a great salesman. He was professional, answered all our questions, and facilitated the easiest car buying experience I’ve ever had. I highly re More

by LADYBLEU333
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Michael Wenzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 11, 2026 -

Volkswagen of Salem responded

We appreciate you taking the time to leave a 5-star review. We’re delighted our team provided a professional, smooth purchase of your used Mazda CX-5. Feel free to contact Michael if there’s anything else we can help with. Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

April 10, 2026

Team had to troubleshoot an error and make sure my car was sound. They identified the problem and it was fixed. Very much appreciated all they did I! More

by Vidalocafz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 10, 2026 -

Volkswagen of Salem responded

We’re happy our team was able to quickly identify and fix the issue on your Volkswagen Eos. It means a lot to know you appreciated their thorough work. We look forward to helping your Eos stay in top condition. Best Regards, Gregory Bell Service Manager gbell@lithia.com

April 08, 2026

They are always helpful, quick to respond about the needed maintenance, and take great care of my vehicle. More

by Ktfisch
Recommend Dealer
Yes
Employees Worked With
Josh
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Apr 09, 2026 -

Volkswagen of Salem responded

We appreciate you noting our team’s responsiveness and willingness to assist with your maintenance needs. It’s rewarding to hear that your Tiguan receives the attentive care it deserves. We look forward to keeping your Volkswagen running smoothly at your next visit. Best Regards, Gregory Bell Service Manager gbell@lithia.com

April 08, 2026

Rude attitude when I was asking questions and further explaining I asked what the difference was between the free multi point inspection versus paying the 199 for a full inspection More

by Courtneyvalencia21
Recommend Dealer
No
Employees Worked With
Service department idk name
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April 06, 2026

Every time I go to get an oil change, i leave with at least $2,000 worth of charges. I feel they just want to sell me stuff whether I need it or not. When I press, they find out I really didn’t need all More

by Luisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gregory Bell
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 10, 2026 -

Volkswagen of Salem responded

We're sorry that you didn't have a completely satisfying experience, Luisa. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Best Regards, Gregory Bell Service Manager gbell@lithia.com

Apr 10, 2026 -

Volkswagen of Salem responded

We're sorry that you didn't have a completely satisfying experience, Luisa. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Best Regards, Gregory Bell Service Manager gbell@lithia.com

April 05, 2026

Fast and professional Very knowledgeable Great customer service with appointment times getting the vehicle ready and cleaned up Finance department was fast and easy More

by CHAZTACH
Recommend Dealer
Yes
Employees Worked With
Tanner
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Apr 06, 2026 -

Volkswagen of Salem responded

Thank you for highlighting our prompt preparation and cleaning of your used Ram and our efficient financing process. We’re glad our knowledgeable team delivered a smooth and professional experience. We appreciate your business. Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

April 05, 2026

I was very disappointed in my last time there as my appointment was at 10:30 am and when I returned at 2:15 it was not done. I was told it would be ready between 12-1. No one called me about anything. More

by RMCLOCKE
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory Bell
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 05, 2026 -

Volkswagen of Salem responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Best Regards, Gregory Bell Service Manager gbell@lithia.com

April 01, 2026

Brought my car in for repairs they fixed them all and made it right very happy with their work More

by Lbrmj
Recommend Dealer
Yes
Employees Worked With
Cody
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Apr 01, 2026 -

Volkswagen of Salem responded

We’re delighted to hear that our team addressed all repairs on your Volkswagen Passat. Thank you for sharing your satisfaction with the work performed. We look forward to helping keep your Passat running smoothly. Best Regards, Gregory Bell Service Manager gbell@lithia.com

April 01, 2026

Clean welcoming showroom with friendly sales staff. Closing process went smoothly and helpful staff set up technology features for me. More

by WEBER.SEATTLE
Recommend Dealer
Yes
Employees Worked With
Michael Wenzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Orosco
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Apr 01, 2026 -

Volkswagen of Salem responded

We appreciate you noting our clean showroom and friendly sales team. It’s great to hear the closing went smoothly and that our staff could help set up your Jetta’s tech features. Enjoy your new Volkswagen Jetta! Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

March 31, 2026

Great service every visit - service techs always on point - always take my car to vw of Salem More

by JSAUER1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 31, 2026 -

Volkswagen of Salem responded

Thanks for trusting our technicians with your Volkswagen Jetta. We’re thrilled they consistently meet your expectations and look forward to servicing your Jetta again. Best Regards, Gregory Bell Service Manager gbell@lithia.com

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