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Volkswagen of Salem

Salem, OR

Overview
Employees
Reviews
Vehicles
4.2
1,199 Reviews
Volkswagen of Salem isn't only a place for those in the market for a new Volkswagen car. We're also the go-to spot for those already behind the wheel. Customers find our car service and maintenance center, also located in Salem, Oregon, both convenient and competent. It doesn't stop there-- Volkswagen of Salem also host an array of services to personalize or enhance your Volkswagen driving experience. Just ask our onsite auto parts and accessories department what we mean. Still not clear about why so many trust Volkswagen of Salem for all of their Volkswagen needs? Visit our dealership at 3335 Del Webb Ave NE Salem, Oregon and find out for yourself!
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3335 Del Webb Ave NE

Salem, OR

97301

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Showing 1,199 reviews

January 06, 2026

I was very pleased with the immediate service and the willingness to help I was a bit thrown off though that they wanted me to leave with the car with the stained up back seat More

by WHODOPJOE420M
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tanya Risseeuw
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 06, 2026 -

Volkswagen of Salem responded

Thank you so much for choosing Volkswagen of Salem! Please let us know if we can be of any more assistance. Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

January 05, 2026

Excelent We are very happy with our new truck Skip help us all the way with patience and exlelence More

by MF85556
Recommend Dealer
Yes
Employees Worked With
Skip
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Jan 05, 2026 -

Volkswagen of Salem responded

Thanks for sharing your thoughts about your experience with Volkswagen of Salem. We appreciate your business and hope to see you again soon! Best Regards, Gregory Bell Service Manager gbell@lithia.com

January 04, 2026

Very friendly staff great service in and out in no time I would highly recommend him for service on your vehicle More

by WNG4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 04, 2026 -

Volkswagen of Salem responded

Thank you for choosing Volkswagen of Salem. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Regards, Gregory Bell Service Manager gbell@lithia.com

January 03, 2026

Fast and accommodating The service is fast and accommodating. I wish that I can borrow a car for just a day but it's an easy experience. More

by KABMK29
Recommend Dealer
Yes
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Jan 05, 2026 -

Volkswagen of Salem responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Volkswagen of Salem. We look forward to having you as one of our valued customers for many more years to come! Best Regards, Gregory Bell Service Manager gbell@lithia.com

January 02, 2026

Filled the fuel tank up which I appreciated Paid a fair price They did fine More

by lrsilvertree
Recommend Dealer
Yes
Employees Worked With
Demo
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January 02, 2026

Called about a car said I was coming to test drive. Drove from Portland to Salem on a Friday night. Took 1.5 hours. Get there and the car is not there and in central Oregon. Tried to sell me a car i di More

by BROUDYJD
Recommend Dealer
No
Employees Worked With
Matthew Reid
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Reid
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January 02, 2026

Professional auto services and friendly customer services following through all details. Josh has excellent customer services and treat customers with care and mindfulness. More

by Anthony Wong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh and Greg
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Jan 03, 2026 -

Volkswagen of Salem responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Gregory Bell Service Manager gbell@lithia.com

January 01, 2026

Can't get a title or any information on where it is. Need title. Right now. More

by OHANA688
Recommend Dealer
No
Employees Worked With
Michael Wenzel
1.0
This rating includes all reviews, with more weight given to recent reviews.
Erin Stack
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Several people. Salesman was Dema. Ok but pushy. Wouldn't sell me the car I went in for. First finance guy was a jerk. Mike I think was his name. The lady who handles title transfers refused to call me. The car was totaled a week later getting hit by an o
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Jan 01, 2026 -

OHANA688 responded

I want to know where title is . DMV has not received it and I can’t get paid without it from my insurance company. Lady who does this refuses to call me back. I want to know when it was taken to DMV.

Jan 01, 2026 -

OHANA688 responded

Done with answers

January 01, 2026

I would highly recommend Cody, he's honest and funny. He did a great job making sure we were taken care of . More

by BRAFFBRENDON
Recommend Dealer
Yes
Employees Worked With
Cody McBiryd
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Jan 01, 2026 -

Volkswagen of Salem responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Gregory Bell Service Manager gbell@lithia.com

December 31, 2025

Kind, responsive and helpful Without asking Kaulin offered to drive the car to me, saving me time and many miles More

by MACOURTENAY
Recommend Dealer
Yes
Employees Worked With
Kaulin Froebe
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Dec 31, 2025 -

Volkswagen of Salem responded

Thank you for choosing Volkswagen of Salem. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

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