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Volkswagen of Salem
Salem, OR
894 Reviews
Volkswagen of Salem isn't only a place for those in the market for a new Volkswagen car. We're also the go-to spot for those already behind the wheel. Customers find our car service and maintenance center, also located in Salem, Oregon, both convenient and competent.
It doesn't stop there-- Volkswagen of Salem also host an array of services to personalize or enhance your Volkswagen driving experience. Just ask our onsite auto parts and accessories department what we mean.
Still not clear about why so many trust Volkswagen of Salem for all of their Volkswagen needs? Visit our dealership at 3335 Del Webb Ave NE Salem, Oregon and find out for yourself!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 894 reviews
May 04, 2025
Hard to schedule left 2 vacuum lines not clamped which left me in LA with check engine light. I was stress and very upset. left me in LA with check engine light. I was stress and very upset. More
by CHADSEMAIL2
Verified CustomerEmployees Worked With
May 04, 2025
Very knowledgeable and efficient. Able to answer questions that other VW service departments could not. Able to answer questions that other VW service departments could not. More
by K.HOOGE
May 04, 2025
Above & beyond! Dave assisted me with a difficult insurance company. Also helped with a repair thru my extended warranty. He is * stellar* !!! Dave assisted me with a difficult insurance company. Also helped with a repair thru my extended warranty. He is * stellar* !!! More
by clr967
Employees Worked With
Dave Quales, Service Dept
May 03, 2025
VW of Salem was great to work with. Chase really knew the vehicle and was very personable. Michael kept the paperwork as painless as possible and everyone treated us kindly. Chase really knew the vehicle and was very personable. Michael kept the paperwork as painless as possible and everyone treated us kindly. More
by ACOSTA
May 03, 2025
Salesperson was pushy, didn't take time to understand what I wanted, and I ended up in a car I don't actually like. After the transaction was finished and we were waiting on finance he tried this weird ' what I wanted, and I ended up in a car I don't actually like. After the transaction was finished and we were waiting on finance he tried this weird 'gotcha' move about my music taste??? Then told me 'not that it's my business but you could have afforded something more expensive' like my dude if you'd backed off at any point maybe I would have. I've had good experiences there before and I want to be able to recommend the dealership to people who are commenting on my new car, but I just can't! Plus, I've received many texts and emails about rating! Which I've already done! If I could do it again I would not have purchased and gone somewhere else where I'd be heard and in my dream car. ????? More
by MEGAN.E.EICHELBERGER
Employees Worked With
Dyma?
May 03, 2025
They had the truck I wanted and very friendly salesman helped us get the truck with the payments I wanted. helped us get the truck with the payments I wanted. More
by TORR541
May 03, 2025
On time, transparent and excellent customer service. He was very helpful on going theough the things that needed to be done He was very helpful on going theough the things that needed to be done More
by ILSENATALIA.DIXON
April 29, 2025
I loved the way I was treated from jet waiting for me at the front door outside and shook my hand as I got out of the car the front door outside and shook my hand as I got out of the car More
by STACEYMBURTON
