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Volkswagen of Salem

Salem, OR

4.2
1,237 Reviews
Volkswagen of Salem isn't only a place for those in the market for a new Volkswagen car. We're also the go-to spot for those already behind the wheel. Customers find our car service and maintenance center, also located in Salem, Oregon, both convenient and competent. It doesn't stop there-- Volkswagen of Salem also host an array of services to personalize or enhance your Volkswagen driving experience. Just ask our onsite auto parts and accessories department what we mean. Still not clear about why so many trust Volkswagen of Salem for all of their Volkswagen needs? Visit our dealership at 3335 Del Webb Ave NE Salem, Oregon and find out for yourself!
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3335 Del Webb Ave NE

Salem, OR

97301

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Showing 1,237 reviews

February 01, 2026

Greg is fantastic I felt that after spending 9000 on repairs I did not get a great pick up summary. Though work had been discussed before repairs More

by Robbisgraham
Recommend Dealer
Yes
Employees Worked With
Greg and Josh
Feb 02, 2026 -

Volkswagen of Salem responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, Graham, feel free to contact us at your convenience. Best Regards, Gregory Bell Service Manager gbell@lithia.com

January 31, 2026

Great When I took my car to the dealership to get the oil changed it was great. More

by SCHULTZ-JA
Recommend Dealer
Yes
Jan 31, 2026 -

Volkswagen of Salem responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Regards, Gregory Bell Service Manager gbell@lithia.com

January 31, 2026

Very low pressure and inviting. They laid out my options, informed me of the pros and cons, and allowed me to make the best decision for me. More

by AWEG1991
Recommend Dealer
Yes
Employees Worked With
Kaulin Froebe
Feb 01, 2026 -

Volkswagen of Salem responded

Here at Volkswagen of Salem, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

January 31, 2026

Dealer was mostly forthright and strait forward to work with. There was no give on the price at all which made the experience feel one-sided and inflexible. More

by ATERP1
Recommend Dealer
Yes
Employees Worked With
Anthony
Feb 02, 2026 -

Volkswagen of Salem responded

Thanks for sharing your thoughts about your experience. We appreciate your business and hope to see you again soon! Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

January 30, 2026

Excelente costumer service Help me faund the right vehicle for me , and fear price More

by JESUS.CHOY88
Recommend Dealer
Yes
Employees Worked With
Azael
Jan 31, 2026 -

Volkswagen of Salem responded

Thanks for your feedback on your recent visit to Volkswagen of Salem. It's great to hear that we were able to assist you and that you had such a positive experience. Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

January 30, 2026

The repair experience at VW Salem was excellent from start to finish. The service team was professional, kept me informed throughout the process, and completed the work efficiently. My car was returned More

by JESSICA.GRIMES
Recommend Dealer
Yes
Jan 31, 2026 -

Volkswagen of Salem responded

Thanks for sharing about your experience with Volkswagen of Salem. We appreciate your business and hope to see you again soon! Best Regards, Gregory Bell Service Manager gbell@lithia.com

January 29, 2026

All the staff was very courteous and helpful. Tony explained everything and was very encouraging and helped me through my first time buying a car at a dealership. Thanks More

by TERRIELOWE81911
Recommend Dealer
Yes
Employees Worked With
Matthew Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Reid
Jan 29, 2026 -

Volkswagen of Salem responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Best Regards, Gregory Bell Service Manager gbell@lithia.com

January 29, 2026

Mechanic argued with me about work I've done on the car, rep was unwilling to take the time to walk me through required work. He rattled it off and gave no space for me to understand or write it down. More

by carlrnorman
Recommend Dealer
No
January 28, 2026

Greg and Josh kept my husband’s 2003 VW Beetle running for years, Right up until his death in October 2025. Bill has a very needy friend that he asked me to give the car too when he passed. The staff did More

by Janet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh McElwain
Jan 28, 2026 -

Volkswagen of Salem responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, Gregory Bell Service Manager gbell@lithia.com

January 28, 2026

Able to do the added work needed and get it done so that I could make it to work on time. More

by 55INFOMEL
Recommend Dealer
Yes
Employees Worked With
Joshua McElwain
Jan 29, 2026 -

Volkswagen of Salem responded

Thanks for sharing your thoughts about your experience with Volkswagen of Salem. We appreciate your business and hope to see you again soon! Best Regards, Gregory Bell Service Manager gbell@lithia.com

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