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Volkswagen of Salem

Salem, OR

Overview
Employees
Reviews
Vehicles
4.2
1,275 Reviews
Volkswagen of Salem isn't only a place for those in the market for a new Volkswagen car. We're also the go-to spot for those already behind the wheel. Customers find our car service and maintenance center, also located in Salem, Oregon, both convenient and competent. It doesn't stop there-- Volkswagen of Salem also host an array of services to personalize or enhance your Volkswagen driving experience. Just ask our onsite auto parts and accessories department what we mean. Still not clear about why so many trust Volkswagen of Salem for all of their Volkswagen needs? Visit our dealership at 3335 Del Webb Ave NE Salem, Oregon and find out for yourself!
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3335 Del Webb Ave NE

Salem, OR

97301

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Showing 1,275 reviews

March 04, 2026

Did everything online, test drive it and night it Bought it. Drive it home, I live 3 hours away. More

by VWBRYAN22
Recommend Dealer
Yes
Employees Worked With
Dema
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Mar 05, 2026 -

Volkswagen of Salem responded

Thank you so much for your excellent review! We are so glad that Dema and our team had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

March 03, 2026

It was an overall positive experience. I would shop here again. I would recommend it to others also. More

by MANAGEMENT.ACT
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jorge.
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Mar 03, 2026 -

Volkswagen of Salem responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Volkswagen of Salem. Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

March 03, 2026

He was very cheery and really great to work with he gave us all the information we need and would love to work again with him for our car needs More

by RICHELLE.VPG
Recommend Dealer
Yes
Employees Worked With
Matthew Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Reid
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Mar 04, 2026 -

Volkswagen of Salem responded

Matthew’s upbeat approach and clear explanations helped ensure you felt informed throughout your GMC Terrain service. Thank you for taking the time to share your experience. We look forward to assisting with your future car needs. Best Regards, Gregory Bell Service Manager gbell@lithia.com

March 03, 2026

Toni was very great. Didn't feel pressured the transaction was very smooth and Toni was very helpful, cheery and accommodating More

by RICHELLE.VPG
Recommend Dealer
Yes
Employees Worked With
Toni
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Mar 05, 2026 -

Volkswagen of Salem responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Toni and our team, and we look forward to working with you again. Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

March 02, 2026

Great experience and they accommodated my hectic schedule all while making the process quick and easy. Second car purchased from VW of Salem. More

by MUSNAKE66
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Perry
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Mar 02, 2026 -

Volkswagen of Salem responded

Welcoming you back for a second Volkswagen is a pleasure, and we’re glad our team fit your busy schedule with a smooth, efficient process. We hope you’re enjoying your new vehicle and look forward to being of service again. Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

March 01, 2026

Fast service, and delivery of goods as promised They had my loaner car ready for me to drive home More

by ZACKNICKTUCKER636
Recommend Dealer
Yes
Employees Worked With
IDR
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Mar 01, 2026 -

Volkswagen of Salem responded

Thank you for sharing your experience. We’re pleased we could complete your service promptly, deliver your parts as promised, and have a loaner ready so you could get back behind the wheel of your ID.4 without delay. We look forward to helping with any future maintenance. Best Regards, Gregory Bell Service Manager gbell@lithia.com

February 28, 2026

Communication was subpar. Purchased a used vehicle and it wasn’t ready or cleaned up after sending a down pmt 3 days prior to arrival and setting a day to pick the vehicle up More

by BJDEEDS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Bailey Noland
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Mar 04, 2026 -

Volkswagen of Salem responded

Thank you for bringing this to our attention. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case, and we'd love the opportunity to get more details to see if we can turn this situation around for you. Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

February 27, 2026

Husband brought Audi for oil change clarified cost with coupon I received refused to honor More

by FRESCA1242
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Service mngr
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Mar 04, 2026 -

Volkswagen of Salem responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Best Regards, Gregory Bell Service Manager gbell@lithia.com

February 27, 2026

Good The service was great. The timeline worked well. I'm so glad I had an extended warranty. Is this enough? More

by susandvr1
Recommend Dealer
Yes
Employees Worked With
Josh and Greg
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Feb 27, 2026 -

Volkswagen of Salem responded

We’re glad your Tiguan service went smoothly and aligned with the expected schedule. It’s great to know the extended warranty offered extra assurance for the work performed. Feel free to reach out if you need further assistance with anything. Best Regards, Gregory Bell Service Manager gbell@lithia.com

February 25, 2026

He was helpful, answered all questions, was patient with us, and went above and beyond. More

by JOSHUAJORDAN0917
Recommend Dealer
Yes
Employees Worked With
Andreas
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Feb 27, 2026 -

Volkswagen of Salem responded

Joshua, it's great to hear that Andreas was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Volkswagen of Salem! Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

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