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Volkswagen of Salem

Salem, OR

Overview
Employees
Reviews
Vehicles
4.2
1,212 Reviews
Volkswagen of Salem isn't only a place for those in the market for a new Volkswagen car. We're also the go-to spot for those already behind the wheel. Customers find our car service and maintenance center, also located in Salem, Oregon, both convenient and competent. It doesn't stop there-- Volkswagen of Salem also host an array of services to personalize or enhance your Volkswagen driving experience. Just ask our onsite auto parts and accessories department what we mean. Still not clear about why so many trust Volkswagen of Salem for all of their Volkswagen needs? Visit our dealership at 3335 Del Webb Ave NE Salem, Oregon and find out for yourself!
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3335 Del Webb Ave NE

Salem, OR

97301

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Showing 1,212 reviews

January 15, 2026

Jorge was amazing and super helpful! He did the very best he could with amazing customer service More

by BLAKEBICE1
Recommend Dealer
Yes
Employees Worked With
Jorge
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Jan 15, 2026 -

Volkswagen of Salem responded

Thank you for choosing Volkswagen of Salem. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

January 15, 2026

My questions were not addressed properly. Person responsible was annoyed to have my questions and was rude. They were not willing to tell me what is the minimum I needed to make the car safe More

by Mina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gregory Bell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Gonzales
1.0
This rating includes all reviews, with more weight given to recent reviews.
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January 15, 2026

Very nice location, friendly, service, and I always come home satisfied I would recommend VW of Salem More

by JACOBE82
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg “service”
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Jan 15, 2026 -

Volkswagen of Salem responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

January 14, 2026

They are doing great. My car is now fixed and I’m happy with service I received More

by Seb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derick
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Jan 14, 2026 -

Volkswagen of Salem responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Volkswagen of Salem to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Gregory Bell Service Manager gbell@lithia.com

January 12, 2026

Quick and easy The people were helpful. Got my vehicle in quickly and offered other great services More

by JT1981
Recommend Dealer
Yes
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Jan 12, 2026 -

Volkswagen of Salem responded

Thanks for sharing your thoughts about your experience with Volkswagen of Salem. We appreciate your business and hope to see you again soon! Best Regards, Gregory Bell Service Manager gbell@lithia.com

January 11, 2026

I had a great experience, they answered all my questions and were really efficient at servicing my vehicle. More

by HSMITHSISBACH
Recommend Dealer
Yes
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Jan 12, 2026 -

Volkswagen of Salem responded

Thank you so much for your kind words and for taking the time to leave us this wonderful service feedback! Best Regards, Gregory Bell Service Manager gbell@lithia.com

January 11, 2026

I had a great experience, they answered all my questions and were really efficient at servicing my vehicle. More

by HSMITHSISBACH
Recommend Dealer
Yes
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Jan 12, 2026 -

Volkswagen of Salem responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Gregory Bell Service Manager gbell@lithia.com

January 10, 2026

Service person was prompt and courteous. He didn't pressure me to buy other services, just what was needed. More

by KATJOHKAZ
Recommend Dealer
Yes
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Jan 10, 2026 -

Volkswagen of Salem responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Gregory Bell Service Manager gbell@lithia.com

January 10, 2026

The salesman, Skip Collins, was very helpful and professional. I told Skip what I was looking for and he found it for me. All business transactions were done fast and everyone was very kind. Thanks More

by MONTANAJANET
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Skip Collins
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Jan 10, 2026 -

Volkswagen of Salem responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Volkswagen of Salem! Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

January 08, 2026

Professional, good communication and care about customers satisfaction , I had a positive experience buying from them and they provided excellent after sale service More

by SALAMEH.S.OBEIDAT
Recommend Dealer
Yes
Employees Worked With
Matthew Reid
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tanya Risseeuw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Wenzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : anthonycaccamise
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Jan 09, 2026 -

Volkswagen of Salem responded

Thank you for choosing Volkswagen of Salem. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Regards, Gregory Bell Service Manager gbell@lithia.com

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