Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Volkswagen of Salem
Salem, OR
1,151 Reviews
Volkswagen of Salem isn't only a place for those in the market for a new Volkswagen car. We're also the go-to spot for those already behind the wheel. Customers find our car service and maintenance center, also located in Salem, Oregon, both convenient and competent.
It doesn't stop there-- Volkswagen of Salem also host an array of services to personalize or enhance your Volkswagen driving experience. Just ask our onsite auto parts and accessories department what we mean.
Still not clear about why so many trust Volkswagen of Salem for all of their Volkswagen needs? Visit our dealership at 3335 Del Webb Ave NE Salem, Oregon and find out for yourself!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,151 reviews
November 26, 2025
Im not pleased at all. The sales team went way out of their way, now if i'm rating, their sales team will I give them five stars?They did and said everything I wanted to he The sales team went way out of their way, now if i'm rating, their sales team will I give them five stars?They did and said everything I wanted to hear to get me to buy the truck. I haven't bought a newer vehicle in well over a decade.For the simple fact that i'm afraid I buy something fairly new.And dealership says it's a good vehicle, and then I immediately drive it off the lot, and a month or two later.Things start popping up and that's exactly how this went. Couple of the issues I've been fixed myself because I was so far away coming all the way to Salem was not feasible with the work i was doing. Though I told them and have text messages back and forth about the issues, I was having with my truck.That was well within the time frame of the initial purchase warranty.By the time I was able to get my truck in, it was now past.The time they did not care. Instead, I just had the finger pointed at me, tell me That whatever is going on with the vehicle is because of me. And it's odd they mentioned that the vehicle had a service done before i bought it BUT the sales manager told me when I was buying the vehicle that they hadn't had it there more than fifteen days so they haven't had a chance to get it serviced yet.So someone's lying. I also believe they put a new sticker on my window. To replace the old one because the next service date doesn't make sense.It says for 6-30-2026. Anyway thats my experience y'all should have been thankful. I drove all the way out to Salem to purchase my vehicle on the same day that I spotted it. I wish the feeling could be reciprocated. More
by SONNYB.MHE
Verified CustomerEmployees Worked With
November 24, 2025
Tony and Bailey were Brilliant! No xxxxxxxx, very informative, excellent communication skills, polite and efficient. Thanku for a nice VW! No xxxxxxxx, very informative, excellent communication skills, polite and efficient. Thanku for a nice VW! More
by KATNKCYOUNG
Employees Worked With
Tony and Bailey
November 22, 2025
Great service, very friendly and good communication as to work and service on my car. I appreciate all the work on my car to keep it running good! work and service on my car. I appreciate all the work on my car to keep it running good! More
by bonniken1963
Employees Worked With
Joshua McElwain
November 21, 2025
Professional and customer oriented. Would highly recommend the dealership to anyone looking to buy a new car. Would highly recommend the dealership to anyone looking to buy a new car. More
by RANDYFELLOW3892
November 20, 2025
Skyp is a wonderful person he helped us trade our veicle we are very Happy we are very Happy More
by MF85556
November 20, 2025
Anytime I have needed my car looked at and fixed this service center has always taken care of me. They are reasonable, explain things so that I understand what is happening. I would 100% recommend, amazi service center has always taken care of me. They are reasonable, explain things so that I understand what is happening. I would 100% recommend, amazing service dept! More
by JESSICA.GRIMES
