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Volkswagen of Salem

Salem, OR

Overview
Employees
Reviews
Vehicles
4.2
1,355 Reviews
Volkswagen of Salem isn't only a place for those in the market for a new Volkswagen car. We're also the go-to spot for those already behind the wheel. Customers find our car service and maintenance center, also located in Salem, Oregon, both convenient and competent. It doesn't stop there-- Volkswagen of Salem also host an array of services to personalize or enhance your Volkswagen driving experience. Just ask our onsite auto parts and accessories department what we mean. Still not clear about why so many trust Volkswagen of Salem for all of their Volkswagen needs? Visit our dealership at 3335 Del Webb Ave NE Salem, Oregon and find out for yourself!
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3335 Del Webb Ave NE

Salem, OR

97301

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Showing 1,355 reviews

May 25, 2026

Price was fine but totally unwilling to deal on trade in or financing. Essentially ended up back where they got the asking price. Also messed up on the down payment and over billed. Finally did not have the More

by MHAGOOD1998
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gregory Bell
3.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Gonzales
3.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Hunsaker
3.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Reid
3.0
This rating includes all reviews, with more weight given to recent reviews.
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May 24, 2026

They were able to meet everything I wanted super helpful and overall a fantastic experience! More

by TAYLORHEINZ8787
Recommend Dealer
Yes
Employees Worked With
Jose O
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May 24, 2026 -

Volkswagen of Salem responded

It’s fantastic to hear our team provided the support you needed and made the process so smooth. Enjoy your Chevrolet Equinox and we look forward to assisting you again. Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

May 23, 2026

Tanner and Brandon are the best ever! This i s the most amazing experience in car purchase! They treat you like family! More

by WINDSOR.JOANNA24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tanner and Brandon
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May 23, 2026 -

Volkswagen of Salem responded

We’re delighted our team made you feel at home during your purchase of the Nissan Rogue. Thank you for recognizing the care and warmth our staff showed you. Enjoy every drive in your Rogue and let us know if we can assist with anything in the future. Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

May 21, 2026

Greg understood my needs, provided information and options. Greg also kept me updated with verbal and video calls More

by JillD
Recommend Dealer
Yes
Employees Worked With
Greg
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May 22, 2026 -

Volkswagen of Salem responded

Thank you, Jill, for sharing your experience with us! We're happy to hear it went well with Greg and truly appreciate your feedback. Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

May 19, 2026

Slow to get work done and difficult to get ahold of anyone who could give me answers. Timeline estimates were way off and they don’t provide loaner cars, instead they charge you for a rental. And when More

by JENNA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jorge Soto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Perry (sales manager) — he was terrible
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May 22, 2026 -

Volkswagen of Salem responded

Hello Jenna: We're sorry that you didn't have a completely satisfying visit. We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

May 18, 2026

Good service and friendly. I would recommend friend or family. The show room and waiting area small but nice. More

by DSENG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory Bell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Gonzales
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 18, 2026 -

Volkswagen of Salem responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

May 17, 2026

Experience went smoothly and everyone was very accommodating. Skip was great and quickly understood what we were looking for and was able to guide us through the whole process. Highly recommend Sk More

by TORIKDOSTER
Recommend Dealer
Yes
Employees Worked With
Skip
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May 17, 2026 -

Volkswagen of Salem responded

Thank you for recommending us after your purchase of a used Honda Accord. We’re glad our team accommodated your needs and guided you through the process. We appreciate you choosing us and look forward to assisting you again. Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

May 17, 2026

Good people who make the effort to make buying a car a comfortable and affordable experience. More

by MJALLENSON
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jorge Soto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Wenzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tanner and Brandon get 5 stars!
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May 17, 2026 -

Volkswagen of Salem responded

We’re delighted our team could make your used Volkswagen Passat purchase both comfortable and affordable. Your kind words inspire us to keep providing a stress-free car-buying experience. Thank you for choosing us, and we look forward to helping you again. Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

May 17, 2026

The repair was perfect . Great job . Everything works as new . They always do a great job . More

by ritch
Recommend Dealer
Yes
Employees Worked With
Josh
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May 17, 2026 -

Volkswagen of Salem responded

We’re thrilled the repair on your Volkswagen Atlas restored everything to like-new condition. It’s rewarding to hear our team consistently delivers quality work. Thank you for trusting us with your service needs. Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

May 16, 2026

It was very good and fast. Love my new car. I would recommend the dealership. More

by NOBLE2SUE
Recommend Dealer
Yes
Employees Worked With
AZ Cardoza and Victor
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May 16, 2026 -

Volkswagen of Salem responded

We’re thrilled the process was fast and that you’re loving your used Kia Soul. Thank you for recommending us. We look forward to helping you again! Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

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