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Volkswagen of Salem

Salem, OR

Overview
Employees
Reviews
Vehicles
4.2
1,092 Reviews
Volkswagen of Salem isn't only a place for those in the market for a new Volkswagen car. We're also the go-to spot for those already behind the wheel. Customers find our car service and maintenance center, also located in Salem, Oregon, both convenient and competent. It doesn't stop there-- Volkswagen of Salem also host an array of services to personalize or enhance your Volkswagen driving experience. Just ask our onsite auto parts and accessories department what we mean. Still not clear about why so many trust Volkswagen of Salem for all of their Volkswagen needs? Visit our dealership at 3335 Del Webb Ave NE Salem, Oregon and find out for yourself!
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3335 Del Webb Ave NE

Salem, OR

97301

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Showing 1,092 reviews

October 08, 2025

Informative, professional and effective maintenance service department I intend to bring my car back for future maintenance needs More

by LGJESDAL
Recommend Dealer
Yes
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Oct 08, 2025 -

Volkswagen of Salem responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Regards, Gregory Bell Service Manager gbell@lithia.com

October 08, 2025

Thanks Tony for helping me find my first new car! I love my vw Tiguan! More

by PETERSONBROOKE336
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony C., and Bailey 10/10 stars!
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Oct 08, 2025 -

Volkswagen of Salem responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Volkswagen of Salem! Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

October 05, 2025

Dima was absolutely fantastic and truly went above and beyond to ensure we had a wonderful car shopping experience. From the moment we walked into the dealership, he greeted us warmly and made us feel com More

by Elijah07
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dema Zolotarov
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Oct 05, 2025 -

Volkswagen of Salem responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Volkswagen of Salem. We look forward to having you as one of our valued customers for many more years to come! Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

October 05, 2025

I got talked into a car I didn’t want and does not fit my needs while being assured the whole time it was everything I needed. More

by VANWORMERD1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Skip
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Oct 08, 2025 -

Volkswagen of Salem responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Best Regards, Gregory Bell Service Manager gbell@lithia.com

October 04, 2025

Great service and people will definitely recommend this place to others thank you very much More

by ALEESHAWELLS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory Bell
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 04, 2025 -

Volkswagen of Salem responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Regards, Gregory Bell Service Manager gbell@lithia.com

October 04, 2025

I keep being asked to rate this dealer and have filled out the questionnaires more than once and still get asked to rate. I had my car’s oil changed. The best part was the car wash. My only negative comme More

by CAROLJONES
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 05, 2025 -

Volkswagen of Salem responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, Carol, feel free to contact us at your convenience. Best Regards, Gregory Bell Service Manager gbell@lithia.com

October 03, 2025

The sales team are extremely proficient and will find you the best deal in the area! More

by APOLLODHOPKINS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
KaulinFroebe@Lithia.com
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Oct 03, 2025 -

Volkswagen of Salem responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

October 03, 2025

The Service dept went above and beyond my expectations with a nice clean wash of vehicle included More

by ERICOLEARY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 03, 2025 -

Volkswagen of Salem responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Regards, Gregory Bell Service Manager gbell@lithia.com

October 03, 2025

Dealership's communication with customers is horrible. Customers concerns are disregarded a staff is very rude. More

by CHRISSALIDO
Recommend Dealer
No
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Oct 07, 2025 -

Volkswagen of Salem responded

Thank you, Chris, for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Best Regards, Gregory Bell Service Manager gbell@lithia.com

October 02, 2025

Was satisfied with work on my car but I never got the car wash I asked for. More

by 999BILLRED9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Hunsaker
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tanya Risseeuw
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 02, 2025 -

Volkswagen of Salem responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Best Regards, Gregory Bell Service Manager gbell@lithia.com

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