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Volkswagen of Salem
Salem, OR
1,353 Reviews
Volkswagen of Salem isn't only a place for those in the market for a new Volkswagen car. We're also the go-to spot for those already behind the wheel. Customers find our car service and maintenance center, also located in Salem, Oregon, both convenient and competent.
It doesn't stop there-- Volkswagen of Salem also host an array of services to personalize or enhance your Volkswagen driving experience. Just ask our onsite auto parts and accessories department what we mean.
Still not clear about why so many trust Volkswagen of Salem for all of their Volkswagen needs? Visit our dealership at 3335 Del Webb Ave NE Salem, Oregon and find out for yourself!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,353 reviews
Verified Customer
May 20, 2026
It was good Everything was fine except for the information center on the dashboard has not been activated and after following the instructions in the manual, it still doesn't work . information center on the dashboard has not been activated and after following the instructions in the manual, it still doesn't work . More
by mamatambo1949
Employees Worked With
Okay, thanks
May 19, 2026
Slow to get work done and difficult to get ahold of anyone who could give me answers. Timeline estimates were way off and they don’t provide loaner cars, instead they charge you for a rental. And when anyone who could give me answers. Timeline estimates were way off and they don’t provide loaner cars, instead they charge you for a rental. And when the work they quoted as a few days to a week to complete suddenly takes over 3 weeks, you’ll be out $30/day for their rental. Only giving stars because the work was eventually completed, there is warranty coverage on it, and they provided convenient financing options to pay for it. More
by JENNA
May 18, 2026
Good service and friendly. I would recommend friend or family. The show room and waiting area small but nice. I would recommend friend or family. The show room and waiting area small but nice. More
by DSENG
May 17, 2026
Experience went smoothly and everyone was very accommodating. Skip was great and quickly understood what we were looking for and was able to guide us through the whole process. Highly recommend Sk accommodating. Skip was great and quickly understood what we were looking for and was able to guide us through the whole process. Highly recommend Skip. More
by TORIKDOSTER
Employees Worked With
Skip
May 17, 2026
Good people who make the effort to make buying a car a comfortable and affordable experience. comfortable and affordable experience. More
by MJALLENSON
May 11, 2026
Typical high pressure sales experience, pushy and trying hard to sell the icon program. Sales rep, promised car cleaning that was very sub-par. Also, promised free charging at the dealership for my Tesla. N hard to sell the icon program. Sales rep, promised car cleaning that was very sub-par. Also, promised free charging at the dealership for my Tesla. Next day, sales manager was very annoyed that I was there charging. More
by RMBARRON74
