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Volkswagen of Salem

Salem, OR

Overview
Employees
Reviews
Vehicles
4.2
1,167 Reviews
Volkswagen of Salem isn't only a place for those in the market for a new Volkswagen car. We're also the go-to spot for those already behind the wheel. Customers find our car service and maintenance center, also located in Salem, Oregon, both convenient and competent. It doesn't stop there-- Volkswagen of Salem also host an array of services to personalize or enhance your Volkswagen driving experience. Just ask our onsite auto parts and accessories department what we mean. Still not clear about why so many trust Volkswagen of Salem for all of their Volkswagen needs? Visit our dealership at 3335 Del Webb Ave NE Salem, Oregon and find out for yourself!
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3335 Del Webb Ave NE

Salem, OR

97301

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Showing 1,167 reviews

December 10, 2025

The assistant explained the process. The work was completed on time. Good interaction with the assistant. More

by MAHOO95
Recommend Dealer
Yes
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Dec 10, 2025 -

Volkswagen of Salem responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Volkswagen of Salem. Best Regards, Gregory Bell Service Manager gbell@lithia.com

December 08, 2025

All people involved in the inspection and sale of the C7 Corvette Z06 (Salesman Tony Caccamise) were attentive and friendly to work with. Thank you for making my buying experience a fun memorable one! More

by DARRELLWATER81
Recommend Dealer
Yes
Employees Worked With
Joshua Hunsaker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony (Tony) Caccamise
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Dec 08, 2025 -

Volkswagen of Salem responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Volkswagen of Salem. We look forward to having you as one of our valued customers for many more years to come! Best Regards, Gregory Bell Service Manager gbell@lithia.com

December 07, 2025

They were great to work with we got straight to the point of sale and without presure.And seem to have a good selection of new and used autos More

by Dan
Recommend Dealer
Yes
Employees Worked With
Gregory Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Hunsaker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erin Stack
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 07, 2025 -

Volkswagen of Salem responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Volkswagen of Salem, we look forward to having you as a valued customer for many years to come! Best Regards, Gregory Bell Service Manager gbell@lithia.com

December 07, 2025

Everything I wish all car dealers would be. Very straightforward, no high pressure, easy transaction. More

by MARTIN150
Recommend Dealer
Yes
Employees Worked With
Skip Collins
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Dec 07, 2025 -

Volkswagen of Salem responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Volkswagen of Salem. We look forward to having you as one of our valued customers for many more years to come! Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

December 07, 2025

Over the past fifteen years, I’ve purchased a few vehicles from Lithia’s VW of Salem. I would say the more current business practice and culture (previous 3 years) is a vast improvement over what I o More

by BODS0523
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brenden Braff — Sales
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Dec 08, 2025 -

Volkswagen of Salem responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

December 06, 2025

They were very helpful to get me in in a short wait. However somethings could have been done that wasn't. I have been told several times I need a new inside filter but it never gets done. More

by Allie
Recommend Dealer
Yes
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Dec 08, 2025 -

Volkswagen of Salem responded

Allie, thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Best Regards, Gregory Bell Service Manager gbell@lithia.com

December 05, 2025

Fast and efficient Also washed my granddaughters car which WAS purchased ther???? Sales helped with issues I was having ?? More

by JUDYGALLOWA
Recommend Dealer
Yes
Employees Worked With
Service
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Dec 05, 2025 -

JUDYGALLOWA responded

Fast and efficient. Also washed my granddaughters car which was purchased there! Sales helped with issues I was having! Very happy

Dec 05, 2025 -

Volkswagen of Salem responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Volkswagen of Salem. Best Regards, Gregory Bell Service Manager gbell@lithia.com

December 04, 2025

AS ASWAYS, FRIENDLY SERVICE DEPARTMENT, MINIMAL WAIT TIME AND ATTENTION TO DETAIL. LOUNGE AREA VERY NICE. More

by KIW_10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory Bell
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 04, 2025 -

Volkswagen of Salem responded

Thanks for sharing about your experience with Volkswagen of Salem. We appreciate your business and hope to see you again soon! Best Regards, Gregory Bell Service Manager gbell@lithia.com

December 04, 2025

I had no interaction with the dealership One two three four five six seven eight More

by jacobfox0316
Recommend Dealer
Yes
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Dec 05, 2025 -

Volkswagen of Salem responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

December 03, 2025

Thanks and I'll will come back for any needed service. You are closer, and did a good job. More

by DUCKFACE01
Recommend Dealer
Yes
Employees Worked With
idr
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Dec 03, 2025 -

Volkswagen of Salem responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Regards, Gregory Bell Service Manager gbell@lithia.com

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