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Volkswagen of Salem

Salem, OR

Overview
Employees
Reviews
Vehicles
4.2
1,373 Reviews
Volkswagen of Salem isn't only a place for those in the market for a new Volkswagen car. We're also the go-to spot for those already behind the wheel. Customers find our car service and maintenance center, also located in Salem, Oregon, both convenient and competent. It doesn't stop there-- Volkswagen of Salem also host an array of services to personalize or enhance your Volkswagen driving experience. Just ask our onsite auto parts and accessories department what we mean. Still not clear about why so many trust Volkswagen of Salem for all of their Volkswagen needs? Visit our dealership at 3335 Del Webb Ave NE Salem, Oregon and find out for yourself!
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3335 Del Webb Ave NE

Salem, OR

97301

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Showing 1,373 reviews

June 12, 2026

I had a very pleasant experience purchasing a car. Kaulin the Sales rep is patience very easy to communicate with, and not a high pressured Salesman. The Manger and Finance personal are also kind pati More

by TBTREX7
Recommend Dealer
Yes
Employees Worked With
Kaulin
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June 11, 2026

The staff was very professional and kept me informed along every step of the way. They also answered all my questions m More

by RGMONGE
Recommend Dealer
Yes
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Jun 11, 2026 -

Volkswagen of Salem responded

Thank you for noting our team’s professionalism and clear communication. We’re glad we could address all your questions during service on your Volkswagen. We appreciate your trust in us. Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

June 11, 2026

As usual a very good experience. Service and sales very good . From Greg Bell’s Crew in service . To the sales person named AZ and his boss Brandon . A warm thank you to all R More

by ritch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Wenzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : AZ. And Brandon
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Jun 11, 2026 -

Volkswagen of Salem responded

We’re pleased to hear you had another exceptional visit for your Volkswagen Atlas. Gregory’s service crew enjoyed taking care of your Atlas and our sales team was glad to assist you. Thank you for your continued trust in Volkswagen. Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

June 09, 2026

My service appointment was easy to schedule and was done in a reasonable amount of time. Staff were great about keeping me informed about delays due to parts ordering. The invoice was explained to me and I More

by MAFORD26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 09, 2026 -

Volkswagen of Salem responded

It’s great to know your service appointment was straightforward and completed in a reasonable time with clear updates on parts delays. We’re glad the invoice details made sense and that you enjoyed the complimentary car wash. Gregory and our team appreciate your feedback and the opportunity to keep your Volkswagen running smoothly close to home. Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

June 08, 2026

I feel that they need help. When I had my car in the shop, it takes a long time to hear back from them. More

by Lydia.redtruck
Recommend Dealer
No
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June 05, 2026

Easy, polite and professional Took care of the needs, timing. Very informative and kept me notified of progress of my vehicle More

by Robertgjr1971
Recommend Dealer
Yes
Employees Worked With
David Quarles
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Jun 05, 2026 -

Volkswagen of Salem responded

Thank you for noting how our team provided polite, professional service, addressed your needs on time, and kept you updated during your Volkswagen maintenance. We appreciate your trust and look forward to serving you again. Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

June 04, 2026

Took care of everything I asked for Demonstrated genuine interest in making sure I was satisfied More

by MJALLENSON
Recommend Dealer
Yes
Employees Worked With
Matthew Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Reid
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Jun 04, 2026 -

Volkswagen of Salem responded

Thank you for the five-star rating and feedback. We appreciate you trusting our team with your Volkswagen Passat service and are delighted we met all your requests while ensuring you felt cared for. Please let us know if there is anything else we can assist you with. Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

June 02, 2026

Took longer than I thought, but they did reserve the vehicle for us so that we could come down to purchase. More

by STC-NORTHWEST
Recommend Dealer
Yes
Employees Worked With
Azael
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Jun 04, 2026 -

Volkswagen of Salem responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience and apologize that your wait was longer than expected. We will share your comments with our team, and we look forward to working with you again. Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

June 02, 2026

Always great. I appreciate the need for feedback, but after each visit a person is inundated with feedback requests over text and email. It's a bit much. More

by ERICJPLOOF
Recommend Dealer
Yes
Employees Worked With
David Q
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Jun 04, 2026 -

Volkswagen of Salem responded

Hello, Eric. Thank you for taking the time to let us know how we are doing. We appreciate your comments about feedback request frequency and will take them into account. Our customers are our top priority, and all of us at Volkswagen of Salem are glad to have you as a customer. Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

June 01, 2026

He was knowledgeable and spoke of the car from an owner's perspective which really sold it. More

by KARRYB
Recommend Dealer
Yes
Employees Worked With
Dmytro Zolotarov
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Jun 01, 2026 -

Volkswagen of Salem responded

Thank you for highlighting our team’s knowledge and owner’s perspective on the Volkswagen ID.4. Knowing that these insights helped you feel confident in your choice is truly rewarding. Congratulations on your new ID.4! Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

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