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Volkswagen of Salem

Salem, OR

Overview
Employees
Reviews
Vehicles
4.2
1,191 Reviews
Volkswagen of Salem isn't only a place for those in the market for a new Volkswagen car. We're also the go-to spot for those already behind the wheel. Customers find our car service and maintenance center, also located in Salem, Oregon, both convenient and competent. It doesn't stop there-- Volkswagen of Salem also host an array of services to personalize or enhance your Volkswagen driving experience. Just ask our onsite auto parts and accessories department what we mean. Still not clear about why so many trust Volkswagen of Salem for all of their Volkswagen needs? Visit our dealership at 3335 Del Webb Ave NE Salem, Oregon and find out for yourself!
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3335 Del Webb Ave NE

Salem, OR

97301

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Showing 1,191 reviews

January 01, 2026

I would highly recommend Cody, he's honest and funny. He did a great job making sure we were taken care of . More

by BRAFFBRENDON
Recommend Dealer
Yes
Employees Worked With
Cody McBiryd
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December 31, 2025

Kind, responsive and helpful Without asking Kaulin offered to drive the car to me, saving me time and many miles More

by MACOURTENAY
Recommend Dealer
Yes
Employees Worked With
Kaulin Froebe
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Dec 31, 2025 -

Volkswagen of Salem responded

Thank you for choosing Volkswagen of Salem. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

December 31, 2025

Fast and easy awesome people I'm happy with my new car thank you Tanya More

by ABETWEL01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tanya
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Dec 31, 2025 -

Volkswagen of Salem responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

December 29, 2025

Wouldn't cooperate getting the title or return phone calls from title lady. Car got wrecked and we needed the title and she wouldn't answer. Still have no answer. More

by OHANA688
Recommend Dealer
No
Employees Worked With
Matthew Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Reid
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Dec 29, 2025 -

OHANA688 responded

Still no idea where the title is. Lady doesn’t return calls.

December 27, 2025

Fantastic experience working with VW Salem. Highly recommended. Ask for Skip. Will buy from them again. More

by ONE1OFF
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
skip
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Dec 27, 2025 -

Volkswagen of Salem responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

December 26, 2025

Great customer service and work done timely Quick, efficient, knowledgeable, friendly, reliable and communicates consistently More

by CHRISNMISSIVAUGHN
Recommend Dealer
Yes
Employees Worked With
Greg
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Dec 27, 2025 -

Volkswagen of Salem responded

Thank you for choosing Volkswagen of Salem. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Regards, Gregory Bell Service Manager gbell@lithia.com

December 25, 2025

Very upfront, straightforward, no games or xx. Just what I was looking for in a car buying experience. More

by MARTIN150
Recommend Dealer
Yes
Employees Worked With
Skip Collins
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Dec 25, 2025 -

Volkswagen of Salem responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Volkswagen of Salem. We look forward to having you as one of our valued customers for many more years to come! Best Regards, Gregory Bell Service Manager gbell@lithia.com

December 23, 2025

VW Salem sales team did it once again. This is the third vehicle I’ve bought in two years. Excellent job I will definitely buy again! More

by Evan Wofford
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 23, 2025 -

Volkswagen of Salem responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

December 23, 2025

Tony was very helpful, informative and willing to work with us. He was not pushy by any means which helped ease My concerns about going through this experiences More

by MYLADY.LOPEZ
Recommend Dealer
Yes
Employees Worked With
Tony C.
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Dec 23, 2025 -

Volkswagen of Salem responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Volkswagen of Salem. Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

December 23, 2025

Quick oil change, car wash & vacuum. I sat in the showroom and the job was done in 2 hours. More

by BJANNELLI25
Recommend Dealer
Yes
Report | Print
Dec 24, 2025 -

Volkswagen of Salem responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Best Regards, Gregory Bell Service Manager gbell@lithia.com

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