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Volkswagen of Salem

Salem, OR

4.2
1,208 Reviews
Volkswagen of Salem isn't only a place for those in the market for a new Volkswagen car. We're also the go-to spot for those already behind the wheel. Customers find our car service and maintenance center, also located in Salem, Oregon, both convenient and competent. It doesn't stop there-- Volkswagen of Salem also host an array of services to personalize or enhance your Volkswagen driving experience. Just ask our onsite auto parts and accessories department what we mean. Still not clear about why so many trust Volkswagen of Salem for all of their Volkswagen needs? Visit our dealership at 3335 Del Webb Ave NE Salem, Oregon and find out for yourself!
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3335 Del Webb Ave NE

Salem, OR

97301

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Showing 1,208 reviews

January 12, 2026

Quick and easy The people were helpful. Got my vehicle in quickly and offered other great services More

by JT1981
Recommend Dealer
Yes
Jan 12, 2026 -

Volkswagen of Salem responded

Thanks for sharing your thoughts about your experience with Volkswagen of Salem. We appreciate your business and hope to see you again soon! Best Regards, Gregory Bell Service Manager gbell@lithia.com

January 11, 2026

I had a great experience, they answered all my questions and were really efficient at servicing my vehicle. More

by HSMITHSISBACH
Recommend Dealer
Yes
Jan 12, 2026 -

Volkswagen of Salem responded

Thank you so much for your kind words and for taking the time to leave us this wonderful service feedback! Best Regards, Gregory Bell Service Manager gbell@lithia.com

January 11, 2026

I had a great experience, they answered all my questions and were really efficient at servicing my vehicle. More

by HSMITHSISBACH
Recommend Dealer
Yes
Jan 12, 2026 -

Volkswagen of Salem responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Gregory Bell Service Manager gbell@lithia.com

January 10, 2026

Service person was prompt and courteous. He didn't pressure me to buy other services, just what was needed. More

by KATJOHKAZ
Recommend Dealer
Yes
Jan 10, 2026 -

Volkswagen of Salem responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Gregory Bell Service Manager gbell@lithia.com

January 10, 2026

The salesman, Skip Collins, was very helpful and professional. I told Skip what I was looking for and he found it for me. All business transactions were done fast and everyone was very kind. Thanks More

by MONTANAJANET
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Skip Collins
Jan 10, 2026 -

Volkswagen of Salem responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Volkswagen of Salem! Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

January 08, 2026

Professional, good communication and care about customers satisfaction , I had a positive experience buying from them and they provided excellent after sale service More

by SALAMEH.S.OBEIDAT
Recommend Dealer
Yes
Employees Worked With
Matthew Reid
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tanya Risseeuw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Wenzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : anthonycaccamise
Jan 09, 2026 -

Volkswagen of Salem responded

Thank you for choosing Volkswagen of Salem. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Regards, Gregory Bell Service Manager gbell@lithia.com

January 07, 2026

Great place Great place to go get yourself a new car Staff all friendly and helpful More

by BELINSKIY198
Recommend Dealer
Yes
Employees Worked With
Tony
Jan 07, 2026 -

Volkswagen of Salem responded

Thank you for choosing Volkswagen of Salem. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Regards, Gregory Bell Service Manager gbell@lithia.com

January 07, 2026

Folks were nice but it was extremely expensive and inconvenient. I was charged for a part (marking light) that was never actually installed. I appreciate the service guys coming in on Sunday to fix it More

by COOLEYCOTTon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Devin?
Jan 12, 2026 -

Volkswagen of Salem responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Best Regards, Gregory Bell Service Manager gbell@lithia.com

January 07, 2026

It took them 20 months to replace the engine in my car under warranty and I got it back with a misfire. They won't even try to fix it. It's been a nightmare from the day I bought my car from them. Sure, t More

by fagandwayne67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gregory Bell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2026 -

Volkswagen of Salem responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Best Regards, Gregory Bell Service Manager gbell@lithia.com

January 06, 2026

I was very pleased with the immediate service and the willingness to help I was a bit thrown off though that they wanted me to leave with the car with the stained up back seat More

by WHODOPJOE420M
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tanya Risseeuw
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2026 -

Volkswagen of Salem responded

Thank you so much for choosing Volkswagen of Salem! Please let us know if we can be of any more assistance. Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

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