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Volkswagen of Salem

Salem, OR

Overview
Employees
Reviews
Vehicles
4.2
1,383 Reviews
Volkswagen of Salem isn't only a place for those in the market for a new Volkswagen car. We're also the go-to spot for those already behind the wheel. Customers find our car service and maintenance center, also located in Salem, Oregon, both convenient and competent. It doesn't stop there-- Volkswagen of Salem also host an array of services to personalize or enhance your Volkswagen driving experience. Just ask our onsite auto parts and accessories department what we mean. Still not clear about why so many trust Volkswagen of Salem for all of their Volkswagen needs? Visit our dealership at 3335 Del Webb Ave NE Salem, Oregon and find out for yourself!
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3335 Del Webb Ave NE

Salem, OR

97301

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Showing 1,383 reviews

June 27, 2026

Great people Cody did a great job helping me Cody did a great none explaining to me what I needed and was kind More

by Kbbscardsandmore
Recommend Dealer
Yes
Employees Worked With
Cody
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Jun 27, 2026 -

Volkswagen of Salem responded

Thank you for sharing your experience with our team. We’re glad your Subaru Forester service included clear explanations and friendly assistance. We appreciate your five-star rating and look forward to serving you again. Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

Jun 28, 2026 -

Volkswagen of Salem responded

Thank you for your wonderful review! We’re thrilled to hear that Cody provided you with exceptional help and explained everything you needed with kindness. At Volkswagen of Salem, we strive to create a positive experience for our customers. Our team appreciates your feedback and hopes to see you again soon! Sincerely, The Team at Lithia Volkswagen of Salem

June 27, 2026

The service department has been great both in terms of speed of service and general customer service so far - no complaints! More

by Taos+GLI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Quarles
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Jun 27, 2026 -

Volkswagen of Salem responded

It’s wonderful to hear our service team delivered a fast turnaround and friendly support. Thank you for trusting us with your Volkswagen. We look forward to assisting you again. Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

June 26, 2026

It was fast and efficient. I came in late in the day and they were very professional More

by RAWALLAIN
Recommend Dealer
Yes
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Jun 26, 2026 -

Volkswagen of Salem responded

It’s great to hear our team delivered efficient and professional service when you visited late in the day. Enjoy your Nissan Rogue, and let us know if we can assist again. Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

June 26, 2026

I had a great experience with all aspects of this dealership. Very respectful and patient. I saw the car online and knew what I wanted. I ended up buying the car that day. No pressure, very relaxed e More

by RACHEL HART
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Skip Collins; Victor (in Finance)
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Jun 26, 2026 -

Volkswagen of Salem responded

It’s wonderful to hear you felt respected and had a relaxed, pressure-free experience when finding the BMW X5 online. We’re happy we could make the delivery moment special with the bow presentation. Congratulations on your purchase and enjoy your new vehicle. Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

Jun 26, 2026 -

Volkswagen of Salem responded

Thank you for your wonderful review, Rachel! We’re thrilled to hear that you had a great experience at Lithia Volkswagen of Salem. It's fantastic to know that you felt respected and relaxed throughout your visit, and we're glad Skip was able to make your day even more special with that big red bow! We appreciate your feedback and look forward to seeing you again soon. Enjoy your new vehicle! Sincerely, The Team at Lithia Volkswagen of Salem

June 25, 2026

Smooth transaction through dealership and Driveway. com Very please with customer service and transaction, can't wait to receive the car next week. More

by danarmida7
Recommend Dealer
Yes
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Jun 26, 2026 -

Volkswagen of Salem responded

Thank you for your wonderful review! We’re thrilled to hear that you had a smooth transaction at Lithia Volkswagen of Salem and appreciated our customer service. We look forward to getting you into your new car next week! If you have any questions in the meantime, feel free to reach out. Safe travels! Sincerely, The Team at Lithia Volkswagen of Salem

June 20, 2026

I have 3 VW TDI's and have had some issues recently and all issues were resolved and all 3 vehicle perform perfectly! More

by JGARVER10
Recommend Dealer
Yes
Employees Worked With
Greg Bell and Josh
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Jun 21, 2026 -

Volkswagen of Salem responded

Thank you for sharing your experience! We’re thrilled to hear that all your Volkswagen TDIs are performing perfectly after resolving those issues. At Lithia Volkswagen of Salem, we strive to provide excellent service, and your feedback means a lot to us. We look forward to assisting you in the future! Sincerely, The Team at Lithia Volkswagen of Salem

June 19, 2026

VW of Salem service center has been servicing my 2017 Beetle since 2018 with great professional care. I have always been satisfied with their usual customer care. More

by RamSil
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Cody and Quareles
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Jun 19, 2026 -

Volkswagen of Salem responded

Thank you for your feedback! We're glad to hear you've consistently had a positive experience with our service center at Lithia Volkswagen of Salem. It's great to know that we have been able to provide great care for your 2017 Volkswagen Beetle over the years. We look forward to serving you again. Sincerely, The Team at Lithia Volkswagen of Salem

June 14, 2026

I never felt pressured. Jose was very helpful and able to answer all my questions without the hardcore 'car salesman' approach which I really appreciate. More

by JANINEMORRIS22
Recommend Dealer
Yes
Employees Worked With
Jose Orozco
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Jun 15, 2026 -

Volkswagen of Salem responded

Thank you! We appreciate your business and look forward to helping you with any questions or future needs. Thank you for choosing Volkswagen of Salem. Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

June 14, 2026

Very professional and helpful From sales person to sales manager, it was a good buying experience. After receiving the car, there was a one issue with the car and the sales manager saw to it handled. More

by CAMERON.DERRICK
Recommend Dealer
Yes
Employees Worked With
Matthew Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Reid
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Jun 14, 2026 -

Volkswagen of Salem responded

We’re pleased our sales team provided a professional and helpful experience during your Ford Fusion purchase and promptly resolved the issue you encountered. We appreciate the five-star rating and your trust in us. Thank you! Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

June 13, 2026

The dealer was easy to work with and kept me up to date on everything! I would recommend them to anyone looking for a car. My car arrived on time at my door. My friends were impressed how fast and easy it More

by gaebert27
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jason Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Bouchard
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 13, 2026 -

Volkswagen of Salem responded

Delighted to hear our team kept you updated throughout and that your used Toyota Corolla Cross arrived right on schedule at your door. It’s great that your friends noticed how smooth and fast the process was. Thank you for recommending us to others. Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

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