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Volkswagen of Salem

Salem, OR

Overview
Employees
Reviews
Vehicles
4.2
1,345 Reviews
Volkswagen of Salem isn't only a place for those in the market for a new Volkswagen car. We're also the go-to spot for those already behind the wheel. Customers find our car service and maintenance center, also located in Salem, Oregon, both convenient and competent. It doesn't stop there-- Volkswagen of Salem also host an array of services to personalize or enhance your Volkswagen driving experience. Just ask our onsite auto parts and accessories department what we mean. Still not clear about why so many trust Volkswagen of Salem for all of their Volkswagen needs? Visit our dealership at 3335 Del Webb Ave NE Salem, Oregon and find out for yourself!
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3335 Del Webb Ave NE

Salem, OR

97301

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Showing 1,345 reviews

May 11, 2026

Typical high pressure sales experience, pushy and trying hard to sell the icon program. Sales rep, promised car cleaning that was very sub-par. Also, promised free charging at the dealership for my Tesla. N More

by RMBARRON74
Recommend Dealer
No
Employees Worked With
Matthew Reid
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Reid
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May 11, 2026 -

RMBARRON74 responded

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May 10, 2026

It was the best car buying experience we have ever had. Fair price and they delivered in every way. I would recommend them for sure More

by Liisatischer
Recommend Dealer
Yes
Employees Worked With
Tanner
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May 12, 2026 -

Volkswagen of Salem responded

Thanks for sharing about your experience with Volkswagen of Salem. We appreciate your business and hope to see you again soon! Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

May 09, 2026

We were building our credit and dealership did everything they could to make it happen. Very thankful More

by PAULAFEAKI1968
Recommend Dealer
Yes
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May 09, 2026 -

PAULAFEAKI1968 responded

So thankful to everyone who helped my wife and I purchase our red VW Jetta. Thank you VW of Salem!!!!

May 11, 2026 -

Volkswagen of Salem responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

May 09, 2026

Jorge and sales manager brandon excellent. Finance guy not so much Not enjoyable finance guy More

by MCDOWELL1RYAN
Recommend Dealer
Yes
Employees Worked With
Jorge
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May 10, 2026 -

Volkswagen of Salem responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Jorge and Brandon! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

May 09, 2026

I had my oil changed and it took an hour I was treated with kindness and professionalism More

by KELSEYPARTRIDGE27A
Recommend Dealer
Yes
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May 09, 2026 -

Volkswagen of Salem responded

We’re pleased the oil change on your Ram took just an hour and that our team treated you with kindness and professionalism. Thank you for the five-star rating. We look forward to assisting you again. Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

May 08, 2026

Except for the location of the dealership (in distance) from my home, I have been satisfied with my experience with the service department at VW. I am glad that I am able to get a rental from the dealershi More

by LIDDYSFAM
Recommend Dealer
Yes
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May 10, 2026 -

Volkswagen of Salem responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Volkswagen of Salem! Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

May 08, 2026

The maintenance was fast and thorough. Joshua is also very attentive and helpful with customers needs. More

by CJSILAO1234
Recommend Dealer
Yes
Employees Worked With
Joshua McElwain
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May 08, 2026 -

Volkswagen of Salem responded

Thank you for the five-star rating. We’re pleased the service on your Volkswagen Taos was efficient and comprehensive. Our team remained responsive and supportive throughout your visit. Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

May 08, 2026

It was as easy and seamless from start to finish I would buy from them again if in the market. More

by AMANDABLEVINS10
Recommend Dealer
Yes
Employees Worked With
Y
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May 10, 2026 -

Volkswagen of Salem responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Volkswagen of Salem! Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

May 07, 2026

They were nice and friendly. Joshua did a good job working on my car and giving me options and David did a good job we with the paperwork side of things. More

by NATENTHOMAS23
Recommend Dealer
Yes
Employees Worked With
Joshua and David
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May 07, 2026 -

Volkswagen of Salem responded

Thanks for the 5-star review. We’re glad our team provided friendly service, presented clear options for your car, and handled the paperwork efficiently. We appreciate you trusting us with your Volkswagen Golf GTI and look forward to assisting you again. Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

May 06, 2026

They worked with my broker on price so I didn't have to mess around with that. I did get convinced to buy a warranty that I have minor regrets about but Yolo, it's probably for the best. They were very pra More

by JILL.PITTMAN
Recommend Dealer
Yes
Employees Worked With
Tanner, Brandon, and another guy idk for final paperwork
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May 07, 2026 -

Volkswagen of Salem responded

Thank you for choosing us for your used Toyota RAV4 Hybrid purchase and for sharing your feedback. We’re glad that coordinating pricing through your broker and our direct approach kept everything clear and comfortable. Although you have minor regrets about the warranty, it should prove helpful as you enjoy your vehicle. Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

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