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Volkswagen of Salem

Salem, OR

Overview
Employees
Reviews
Vehicles
4.4
397 Reviews
Volkswagen of Salem isn't only a place for those in the market for a new Volkswagen car. We're also the go-to spot for those already behind the wheel. Customers find our car service and maintenance center, also located in Salem, Oregon, both convenient and competent. It doesn't stop there-- Volkswagen of Salem also host an array of services to personalize or enhance your Volkswagen driving experience. Just ask our onsite auto parts and accessories department what we mean. Still not clear about why so many trust Volkswagen of Salem for all of their Volkswagen needs? Visit our dealership at 3335 Del Webb Ave NE Salem, Oregon and find out for yourself!
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3335 Del Webb Ave NE

Salem, OR

97301

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Showing 397 reviews

January 16, 2024

Flexible. Made the deal work for me. Ensured my happiness Took the time to compare all options More

by MSHARMAGNE
Recommend Dealer
Yes
Employees Worked With
Tanner
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Jan 16, 2024 -

Volkswagen of Salem responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service while assisting you with your purchase. We thank you for choosing Volkswagen of Salem! Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

Helpful
January 16, 2024

Came in for an oil change good service Friendly staff and helpfully always on top letting me know the status of my vehicle More

by BNB5107
Recommend Dealer
Yes
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Jan 16, 2024 -

Volkswagen of Salem responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Volkswagen of Salem! Best Regards, Gregory Bell Service Manager gbell@lithia.com

Helpful
January 16, 2024

They did my work well and got my car in quick to see it. The gentleman was great and explained things when I had questions. More

by C.RMOLINA
Recommend Dealer
Yes
Employees Worked With
David
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Jan 16, 2024 -

Volkswagen of Salem responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Gregory Bell Service Manager gbell@lithia.com

Helpful
January 15, 2024

I was helped by Brenden Braff and he was fantastic! He took our needs into consideration and picked out a select few cars that fit what we needed and made the process fun and enjoyable! More

by NOAH.CLEMMONS
Recommend Dealer
Yes
Employees Worked With
Matt Toreson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Toreson
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Jan 15, 2024 -

Volkswagen of Salem responded

Noah, Here at Volkswagen of Salem, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience working with Brendon, and it was a pleasure having you at the dealership. We appreciate your review! Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

Helpful
January 15, 2024

Great I had a great experience everyone there is amazing I had a great experience everyone there is amazing I will be going back More

by QUARLES131
Recommend Dealer
Yes
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Jan 15, 2024 -

Volkswagen of Salem responded

Thanks for sharing about your experience with Volkswagen of Salem. We appreciate your business and hope to see you again soon! Best Regards, Gregory Bell Service Manager gbell@lithia.com

Helpful
January 15, 2024

Made appointment online. Saved a screenshot. Went in for it and he had no appointment for me. So remade it for the next day. Went in the next day with a appointment and still More

by KARDA_83
Recommend Dealer
No
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Jan 18, 2024 -

Volkswagen of Salem responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Best Regards, Gregory Bell Service Manager gbell@lithia.com

Helpful
January 15, 2024

They were helpful , explained everything, good attention to detail. It took a very long time. They never got back to us about the charging cable for our vehicle, which was disappointing. More

by XEAGAR
Recommend Dealer
Yes
Employees Worked With
Matthew Reid
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Reid
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Jan 15, 2024 -

Volkswagen of Salem responded

Thank you for taking the time to share your feedback with us. Matthew and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Gregory Bell Service Manager gbell@lithia.com

Helpful
January 15, 2024

Tonya was great, personable & tried her best to keep us e gaged in conversation while the finance person got paperwork ready More

by LISA.LEYVA
Recommend Dealer
Yes
Employees Worked With
Tonya
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Jan 15, 2024 -

Volkswagen of Salem responded

Lisa, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

Helpful
January 14, 2024

Our car sat outside for two hours after it was finished before we got notified it was done More

by C.E.ANDERSONREPAIR
Recommend Dealer
No
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Jan 17, 2024 -

Volkswagen of Salem responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Best Regards, Gregory Bell Service Manager gbell@lithia.com

Helpful
January 14, 2024

I asked for a lot and they delivered. Tanya was super patient when I was indecisive and let me look at multiple cars to find the right one. All of the staff was very nice and knowledgeabl More

by Ashleyreneehunt
Recommend Dealer
Yes
Employees Worked With
Tanya
Report | Print
Jan 14, 2024 -

Volkswagen of Salem responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Regards, Gregory Bell Service Manager gbell@lithia.com

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