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Volkswagen of Salem

Salem, OR

Overview
Employees
Reviews
Vehicles
4.3
909 Reviews
Volkswagen of Salem isn't only a place for those in the market for a new Volkswagen car. We're also the go-to spot for those already behind the wheel. Customers find our car service and maintenance center, also located in Salem, Oregon, both convenient and competent. It doesn't stop there-- Volkswagen of Salem also host an array of services to personalize or enhance your Volkswagen driving experience. Just ask our onsite auto parts and accessories department what we mean. Still not clear about why so many trust Volkswagen of Salem for all of their Volkswagen needs? Visit our dealership at 3335 Del Webb Ave NE Salem, Oregon and find out for yourself!
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3335 Del Webb Ave NE

Salem, OR

97301

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Showing 909 reviews

November 23, 2024

Got my car back on the road after a catastrophic accident. Its running great now! Appreciate the quality work and help from Greg and Josh. More

by vw17phil
Recommend Dealer
Yes
Employees Worked With
Gregory Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua
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Nov 25, 2024 -

Volkswagen of Salem responded

Thank you for your business and this review. We're happy to hear that Greg and Josh were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Gregory Bell Service Manager gbell@lithia.com

November 23, 2024

Excellent follow up and communication with me during the entire process of servicing my car More

by MARLENA_THOMAS0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 25, 2024 -

Volkswagen of Salem responded

Thank you, Marlena! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Volkswagen of Salem. Best Regards, Gregory Bell Service Manager gbell@lithia.com

November 22, 2024

Great customer service, easy in and easy out -- reasonably priced. All personnel very friendly and helpful. Thank you! More

by KDISNEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 25, 2024 -

Volkswagen of Salem responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Gregory Bell Service Manager gbell@lithia.com

November 22, 2024

This is the best service ever I have seen before and the currently available app for the mobile More

by Isaisn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 25, 2024 -

Volkswagen of Salem responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Regards, Gregory Bell Service Manager gbell@lithia.com

November 22, 2024

Very clean and orderly. Worked with a nice salesman. They needed to offer some free foid. More

by ROSEANN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
F Richard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Wenzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 25, 2024 -

Volkswagen of Salem responded

Thank you, Roseann, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Volkswagen of Salem. Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

November 22, 2024

It was an experience worthy of five stars. Kaulin Froebe was great and responsible for flipping us from a used car to buying a new car. Thanks. More

by OPAJ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kaulin Froebe
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Nov 25, 2024 -

Volkswagen of Salem responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Kaulin met your expectations. Thank you again for choosing Volkswagen of Salem. We look forward to having you as one of our valued customers for many more years to come! Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

November 20, 2024

The service we received was prompt and efficient and we were able to find exactly what we were looking for in within the price range we wanted. This was our third experience with this dealership and we'll More

by MICHAELPROSTAR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 21, 2024 -

Volkswagen of Salem responded

Thank you for taking the time to share your feedback with us, Michael. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

November 19, 2024

So organize and fast and caring it was a good experience with them . I liked it More

by bkohanchi
Recommend Dealer
Yes
Employees Worked With
I don't remember the name
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Nov 20, 2024 -

Volkswagen of Salem responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Volkswagen of Salem! Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

November 18, 2024

This was my best experience I’ve ever had buying a car from a dealership. Tonya was my salesperson and she was amazing to work with. Not only was she very helpful and accommodating, but I genuinely enjoye More

by WNG4
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tonya Cervantes
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Nov 18, 2024 -

Volkswagen of Salem responded

Thank you for taking the time to share your thoughts on working with Tonya and our team. We're glad to hear they delivered such a great experience! Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

November 18, 2024

Kept at dealership for 8 hours, made to feel forced to sign contract to hold the car being repaired. Sexual harassment onsite More

by Diana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Wenzel
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 21, 2024 -

Volkswagen of Salem responded

Providing a positive experience is our top priority, Diana, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Best Regards, Gregory Bell Service Manager gbell@lithia.com

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