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Volkswagen of Salem

Salem, OR

Overview
Employees
Reviews
Vehicles
4.3
647 Reviews
Volkswagen of Salem isn't only a place for those in the market for a new Volkswagen car. We're also the go-to spot for those already behind the wheel. Customers find our car service and maintenance center, also located in Salem, Oregon, both convenient and competent. It doesn't stop there-- Volkswagen of Salem also host an array of services to personalize or enhance your Volkswagen driving experience. Just ask our onsite auto parts and accessories department what we mean. Still not clear about why so many trust Volkswagen of Salem for all of their Volkswagen needs? Visit our dealership at 3335 Del Webb Ave NE Salem, Oregon and find out for yourself!
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3335 Del Webb Ave NE

Salem, OR

97301

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Showing 647 reviews

December 19, 2023

As I stated, it was a pleasant experience, the dealership was clean and well represented More

by DAVISCRONALD
Recommend Dealer
Yes
Employees Worked With
Greg
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Dec 19, 2023 -

Volkswagen of Salem responded

Thanks for sharing your thoughts about your experience with Volkswagen of Salem. We appreciate your business, Ronald, and hope to see you again soon! Best Regards, Gregory Bell Service Manager gbell@lithia.com

December 18, 2023

Did not want to work with us, short, laughed at questions pertaining to vehicle Unprofessional and refused to take offer to Managers, welcomed us to leave More

by TESCATEL412
Recommend Dealer
No
Employees Worked With
Taylor was horrible
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Dec 21, 2023 -

Volkswagen of Salem responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

December 17, 2023

Anthony was absolutely outstanding, his knowledge for cars and helpfulness is top notch. I would recommend the dealership based on working with Anthony, super great experience, and that's not always the More

by AP.ANTHONYPIERCE
Recommend Dealer
Yes
Employees Worked With
Anthony
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Dec 17, 2023 -

Volkswagen of Salem responded

Thank you! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

December 16, 2023

Outstanding prompt service and very helpful explaining maintenance questions I had. Greg Bell the service manager was also very helpful getting my VW Passat in to service for my oil change. They even wash More

by MWENZEL0
Recommend Dealer
Yes
Employees Worked With
David
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Dec 17, 2023 -

Volkswagen of Salem responded

Thank you for choosing Volkswagen of Salem. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

December 15, 2023

Always helpful and listening. David is always quick to help. And will tell you exactly what is happening. More

by TAYLERBARKER22
Recommend Dealer
Yes
Employees Worked With
David Quarles
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Dec 15, 2023 -

Volkswagen of Salem responded

Thank you for your very kind review, Tayler. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Volkswagen of Salem. Best Regards, Gregory Bell Service Manager gbell@lithia.com

December 15, 2023

Outstanding experience and very prompt service on my VW Passat ! They even washed my car ! David and Greg were very helpful on my maintenance questions . Highly recommend! More

by MWENZEL0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gregory Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Wenzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Toreson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 15, 2023 -

Volkswagen of Salem responded

Thank you for sharing your experience with us. We truly appreciate your business and kind feedback! Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

December 15, 2023

Great customer service, and helpful. Greg and Josh go the extra mile for their customers. I’ve never had a bad experience here. More

by Bnb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh. 5 stars.
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Dec 17, 2023 -

Volkswagen of Salem responded

We are very happy to hear that Greg and the team provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Gregory Bell Service Manager gbell@lithia.com

December 14, 2023

Great customer service. Upon arrival I was helped right away. My service was very fast More

by MARSHA.QUARLES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Quarles
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Dec 15, 2023 -

Volkswagen of Salem responded

It's great to hear that we were able to help you out, Marsha. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Volkswagen of Salem! Best Regards, Gregory Bell Service Manager gbell@lithia.com

December 13, 2023

Greg has always gone above and beyond with communication and getting my service needs taken care of. Thanks for being a solid person I can trust! More

by JENNHILL
Recommend Dealer
Yes
Employees Worked With
Greg
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Dec 13, 2023 -

Volkswagen of Salem responded

Thank you, Jenn! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Volkswagen of Salem. Best Regards, Gregory Bell Service Manager gbell@lithia.com

December 13, 2023

The whole process was easy. Tanner was responsive to our questions and quickly resolved all of our questions. Great experience. More

by RANDY61
Recommend Dealer
Yes
Employees Worked With
Tanner Case
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Dec 13, 2023 -

Volkswagen of Salem responded

It's fantastic to hear that Tanner provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Volkswagen of Salem! Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

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