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Volkswagen of South Charlotte

Charlotte, NC

4.9
2,035 Reviews
Thank you for visiting our website. My name is Mark Cohen. I am the General Manager/Owner here at the all new Volkswagen of South Charlotte. It is our ultimate goal here to provide you with all the information you request in an up front straight forward manner. My complete desire is to make sure that each and every customer is treated with the professionalism and courtesy that they come to expect from all of my staff. If there is anything that I can do for you personally please do not hesitate to give me a call or visit me at the store. If you are not happy with your experience please let me know, so I can try to help. Thanks Mark Cohen GM
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9900 South Blvd

Charlotte, NC

28273

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Showing 2,035 reviews

September 26, 2017

Service center An oil change discovered a small oil leak. Scheduling service was simple. They knew it would be an all day job so Adam arranged a loaner to get me thr More

by Epg1213
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Mikels
Sep 26, 2017 -

Volkswagen of South Charlotte responded

Thank you for the great feedback! Our team strives to have customers receive the experience they deserve!!

September 25, 2017

Complete Liars I had just so bad an overall experience purchasing a vehicle from VW South Charlotte that I have nothing left to do but post my honest account of what More

by Daniel Mcveigh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Bill Patterson
September 25, 2017

Exellent Services Spiro Dedis , My purchase was made possible because of your knowledge, the high level of professionalism and service you provided me, your integrit More

by YIanni
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Spiros Dedis
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 24, 2017

Thank you Bill made buying my first car an enjoyable process. I felt right at home and I really love my brand new Tiguan! Thank you so much, bill! More

by Apatte21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Patterson
Sep 27, 2017 -

Volkswagen of South Charlotte responded

Thank you for taking the time to leave a review for us at Volkswagen of South Charlotte. We're happy we could meet your expectations!

September 21, 2017

Happy Mama My daughter recently graduated college and was looking for her first car. She had her heart set on a SUV. Her salesman, Bill Patterson, was very hel More

by Happy Mama
Recommend Dealer
Yes
Employees Worked With
Bill Patterson
Sep 22, 2017 -

Volkswagen of South Charlotte responded

Great to know we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Enjoy!!

September 16, 2017

Easy buying experience and great customer service! We came in knowing exactly what we wanted and had communicated with Paul via e-mail prior to our visit. He listened and delivered on exactly what we n More

by Allison Davila
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Hettel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Powell
Sep 18, 2017 -

Volkswagen of South Charlotte responded

Thank you for choosing Volkswagen of South Charlotte for you recent purchase! We appreciate your feedback! If you ever need assistance, we are here for you!

September 05, 2017

Very happy! I came into the service center Al greeted me very kindly he helped me get into a rental car and made sure I got back to school in time to take care of More

by Ruth100
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Al Condrey
Sep 06, 2017 -

Volkswagen of South Charlotte responded

We appreciate your review, Ruth! We're happy to hear that Al provided you with such great service. We're lucky to have him on our team. We hope to see you again, thank you for your business!

September 05, 2017

Very satisfied with the over all work done on our car We will be using this VW dealership as our service dealership when we need it. Very satisfied with the over all service that was provided for us. More

by chichi
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Blair Pullin, Gunner Johanson
Sep 06, 2017 -

Volkswagen of South Charlotte responded

Thanks for your review! We're happy to hear that you've enjoyed your visits to our service center. We appreciate your business, just let us know when we can be of help again!

September 03, 2017

Top Notch Purchasing Experience If you're considering the purchase of a vehicle from Volkswagen of Charlotte please take this as my highest recommendation of our sales representative More

by Brubin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan O'Shields
Sep 04, 2017 -

Volkswagen of South Charlotte responded

Thank you for taking the time to leave us this wonderful review! We are proud of Ryan and all our sales team for working hard to make sure our customers are taken care of and that they always receive knowledgeable, attentive, and courteous care. We are pleased that we could stand out from other dealerships from you and help you on your search for your daughter's new car. We hope she's enjoying the new Volkswagen Jetta and look forward to seeing you again in the future.

September 01, 2017

Just bought my car toureg I am so happy to have went to this location in the beginning I wanted my car couldn't get the payment I would had want but the best of this dealer was More

by Rosalinda vasquez
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Nowell
Sep 01, 2017 -

Volkswagen of South Charlotte responded

Congratulations on your Touareg, Rosalinda. We're glad Tim and the team provided a high rating buying experience. We truly appreciate your business and hope to make you happy again in the future.

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