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Volkswagen of South Charlotte

Charlotte, NC

5.0
2,033 Reviews
Thank you for visiting our website. My name is Mark Cohen. I am the General Manager/Owner here at the all new Volkswagen of South Charlotte. It is our ultimate goal here to provide you with all the information you request in an up front straight forward manner. My complete desire is to make sure that each and every customer is treated with the professionalism and courtesy that they come to expect from all of my staff. If there is anything that I can do for you personally please do not hesitate to give me a call or visit me at the store. If you are not happy with your experience please let me know, so I can try to help. Thanks Mark Cohen GM
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9900 South Blvd

Charlotte, NC

28273

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Showing 2,033 reviews

July 17, 2017

Great Experience I purchased a car from out of state without seeing it in person. Bill assured me that it looked as good in person as it did in photo's, he even went More

by Jadi
Recommend Dealer
Yes
Employees Worked With
Bill Patterson
Jul 18, 2017 -

Volkswagen of South Charlotte responded

You're welcome, Jadi! It was a pleasure to work with you; we look forward to serving you again soon. Congratulations on your new car!

July 16, 2017

Great Experience Spiros was very helpful with helping me fine what vehicle I was needing. Was a relaxing experience and did not feel as if I was pressured into making More

by LukeKal3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Spiros Dedis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2017 -

Volkswagen of South Charlotte responded

Thank you, Luke, we value your feedback and appreciate your business. Spiros will be happy to hear of your customer satisfaction and how much you enjoyed your time with us! We look forward to your next visit!

July 15, 2017

Bill Patterson was very helpful and friendly! Would suggest Bill Patterson to others! Bill was very friendly and helpful through the whole process. Thanks Bill for understanding our needs and me More

by Happy Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Patterson
Jul 15, 2017 -

Volkswagen of South Charlotte responded

Thank you, Happy Customer, for your review! We are pleased to hear that Bill Patterson was so helpful. Have a great summer and please let us know if you need anything else.

July 14, 2017

Used car search Bill Patterson was most helpful and accommodating. He and manager, Patrick, made a very reasonable offer. This was early in my car search and I ended More

by Deb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick, Bill Patterson
July 13, 2017

Great Experience Always dread buying a car but I have to say that Spiros turned it into a positive experience. He is very patient and knowledgable and did a great job More

by rzenie
Recommend Dealer
Yes
Employees Worked With
Spiros Dedis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Pitre
Jul 16, 2017 -

Volkswagen of South Charlotte responded

Thank you for sharing your comments. We are so thrilled to hear that Spiros and Rick were able to help you out and make sure you were well informed. Our team always wants to make sure that our customers have a very enjoyable and hassle-free experience. We appreciate your business with us and invite you to come back!

July 10, 2017

New Car Purchase Outstanding service, willingness to go above and beyond in every aspect. Truly made the car-buying experience an enjoyable one. Every member of the VW More

by EBaran1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Hettel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Keating, Wale Shoetan, Rick Pitre
Jul 11, 2017 -

Volkswagen of South Charlotte responded

Thanks so much for sharing your feedback with us. We were happy to provide you with outstanding service when searching for your car. We thank you for your referral and hope you enjoy your new car! Matt Giles, Mgiles1@vwsouthcharlotte.com

July 10, 2017

Terrific service! I have dealt with two other VW dealerships in this area and found that VW of South Charlotte is far better in terms of their service department. I was More

by Mike Murphy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kwasi Asante-Ansong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2017 -

Volkswagen of South Charlotte responded

Hi Mike, Thanks for sharing your experience with Kwasi and the team. It was our pleasure to find your perfect car. If you need anything, feel free to contact us. Matt Giles, Mgiles1@vwsouthcharlotte.com

July 10, 2017

Experience with BreAnna BreAnna was an absolute pleasure to work with. From the moment I walked in the door to the moment that I left she was nothing but pleasant, helpful, More

by Hahodge
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
BreAnna Griffin
Jul 11, 2017 -

Volkswagen of South Charlotte responded

Great to hear you enjoyed your experience with BreAnna and the team! We seek to make car buying a pleasant experience for our customers. Thank you for your recommendation, and let us know if we can be of help. Matt Giles, Mgiles1@vwsouthcharlotte.com

July 10, 2017

Awesome car, wonderful salesman, great experience I was treated well, not pressured. My salesman was Bill Patterson. He was excellent, he listened to what I needed and what I was looking for, and was More

by Angela_F
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Patterson
Jul 12, 2017 -

Volkswagen of South Charlotte responded

We're glad we could be of assistance to you, Angela. We will be sure to share your review with Bill. Enjoy your new vehicle!

July 07, 2017

Great Perfect Client Experience Volkswagen of South Charlotte and Al Condrey (Service Advisor) have been our dealership shop of choice since my daughter moved to Charlotte in January More

by Kathy123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Al Condrey
Jul 10, 2017 -

Volkswagen of South Charlotte responded

Thank you for taking the time to share your review! We appreciate your business and are always happy to help. Let us know the next time we can assist you. We look forward to seeing you again.

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