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Volkswagen of South Charlotte

Charlotte, NC

4.9
2,187 Reviews
Thank you for visiting our website. My name is Mark Cohen. I am the General Manager/Owner here at the all new Volkswagen of South Charlotte. It is our ultimate goal here to provide you with all the information you request in an up front straight forward manner. My complete desire is to make sure that each and every customer is treated with the professionalism and courtesy that they come to expect from all of my staff. If there is anything that I can do for you personally please do not hesitate to give me a call or visit me at the store. If you are not happy with your experience please let me know, so I can try to help. Thanks Mark Cohen GM
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9900 South Blvd

Charlotte, NC

28273

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Showing 2,187 reviews

April 26, 2018

Highly Recommend!! I recently worked with a Sabrina Stewart at VW south Charlotte. She was amazing and so helpful when picking out my new car! She showed me all my optio More

by Carlo88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Hettel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sabrina Stewart, Christopher Woodard
Apr 30, 2018 -

Volkswagen of South Charlotte responded

We greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Volkswagen of South Charlotte and positive feedback means the world to our staff, particularly the team member that personally assisted you. We hope to be of service to you again in the future. Best wishes, Volkswagen of South Charlotte

April 16, 2018

Great people, great work. We worked with Al when we took our older Jetta in for repairs. They solved all of our problems and even fixed my sunroof at no charge. Gave me a loane More

by Ellie Bates Chappell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Condrey
Apr 17, 2018 -

Volkswagen of South Charlotte responded

Hi Ellie, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. If you're ever in need of more help, please let us know! Take care!

April 13, 2018

Great! The experience with Saaid was Great! I got the car that I wanted from my trade and I am loving every minute of driving now! More

by Camarin Chargualaf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Andrew Woods, Saaid Olmedo
Apr 15, 2018 -

Volkswagen of South Charlotte responded

Camarin, we are pleased you enjoyed dealing with Saaid. Congratulations on your new vehicle! Safe travels!

April 10, 2018

New car My husband and I had the best experience at VW of South Charlotte. Our salesman, Brandon was excellent- knowledgeable, friendly, low-pressure- everyth More

by MEACharlotte
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moe Borno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Woods
Apr 12, 2018 -

Volkswagen of South Charlotte responded

We are glad to hear Brandon provided you and your husband with an excellent experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 03, 2018

Snowglobe Saaid was a very helpful , seemed to know what he was doing. Will defiantly do business again with him! He is also very funny we great conversations, More

by M_manyvong
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moe Borno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Saaid Olmedo, Christopher Woodard
Apr 09, 2018 -

Volkswagen of South Charlotte responded

Hi, we're happy to hear you had such a positive experience with our team! Thank you, and please don't hesitate to reach out if there's anything additional we can do for you. Take care!

March 30, 2018

Great salesman I loved my salesman Saaid Olmedo. Saaid was so knowledgable any question I had he knew the answer. Saaid took the time and showed me how to work every More

by Colleenjp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Woods, Saaid Olmedo
Apr 02, 2018 -

Volkswagen of South Charlotte responded

Colleenjp, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Volkswagen of South Charlotte and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

March 30, 2018

The best car buying experience ever!! The car buying process can be frustrating. I have spent hours in a dealership doing paperwork and being hassled about additional warranties and optio More

by Catherine Reid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Hettel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2018 -

Volkswagen of South Charlotte responded

Catherine, thank you for your kind words and this wonderful review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! We hope to see you soon!

March 27, 2018

Great buying experience with exceptional service Spiro Dedis is the best. Attentive and super helpful. The service department rocks! I will definitely buy my next car at his dealership from Spiro. More

by Donna S. Autry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spiros Dedis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Chestnutt
Mar 28, 2018 -

Volkswagen of South Charlotte responded

Donna S. Autry, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Volkswagen of South Charlotte and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

March 22, 2018

Good buying experience with knowledgeable staff and prompt response time. They really took the time to elaborate on the various options for our new car and gave useful rec More

by AJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spiros Dedis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Moe Borno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2018 -

Volkswagen of South Charlotte responded

AJ, we are happy to hear our team took great care of you! We appreciate your recommendation, and we hope to see you again soon! Safe travels!

March 17, 2018

My kids had a blast! What kind of crazy person brings two 6 year olds to a car dealership?! Well...one who didn't want to be stuck there for hours, with a great excuse to More

by TaraCarlton
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moe Borno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alden Sink
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Saaid Olmedo
Mar 19, 2018 -

Volkswagen of South Charlotte responded

When a customer makes the effort to write a review as generous as yours we know that we are doing our jobs correctly. We are sincerely grateful that you chose Volkswagen of South Charlotte for your vehicle needs and promise to deliver the same experience or an even better one the next time you visit us. We are always more than happy to assist you if anything else comes up. Take care!

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