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Volkswagen of South Charlotte

Charlotte, NC

4.9
2,184 Reviews
Thank you for visiting our website. My name is Mark Cohen. I am the General Manager/Owner here at the all new Volkswagen of South Charlotte. It is our ultimate goal here to provide you with all the information you request in an up front straight forward manner. My complete desire is to make sure that each and every customer is treated with the professionalism and courtesy that they come to expect from all of my staff. If there is anything that I can do for you personally please do not hesitate to give me a call or visit me at the store. If you are not happy with your experience please let me know, so I can try to help. Thanks Mark Cohen GM
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9900 South Blvd

Charlotte, NC

28273

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Showing 2,184 reviews

September 16, 2022

Everyone was extremely helpful and friendly. Victor and Brandon were great. I’m very happy More

by Carter09
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Finney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Saaid Olmedo
Sep 19, 2022 -

Volkswagen of South Charlotte responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Volkswagen of South Charlotte! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 14, 2022

Victor Finney was my salesman he was very knowledgeable and walked us through the process until the end and their was no issues at all.He was great! More

by DonaldStevens15
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Finney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2022 -

Volkswagen of South Charlotte responded

Hello, we're happy you found our staff to be so supportive during your experience here at Volkswagen of South Charlotte. It means so much to us to have earned your trust in our business! We hope to see you again in the future and make your next visit even greater than the last! Take care!

September 13, 2022

John and the whole team were surprisingly pleasant to work with. Having bought a good number of cars in my life, the process hasn't always be enjoyable. John was easy to work with and while knowing he More

by Dana
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Muhlbach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Terrell
Sep 15, 2022 -

Volkswagen of South Charlotte responded

Hi Dana, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Volkswagen of South Charlotte and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

September 13, 2022

Spiros was wonderful to work with! Never pressured me but I ended up with exactly the right car for my needs. Professional, personable and relatable. I hate buying cars but felt so com More

by K/B
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spiros Dedis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2022 -

Volkswagen of South Charlotte responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Volkswagen of South Charlotte and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

September 13, 2022

I have spent the last few months visiting dealerships throughout the area. Of the many I visited, VW was the nicest/cleanest facility. They had a good inventory on the lot and for the first time ever, I More

by jacquelineA.mccullough
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gene Patel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Saaid Olmedo
Sep 15, 2022 -

Volkswagen of South Charlotte responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Volkswagen of South Charlotte and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

September 12, 2022

Clovis was super helpful. I really appreciated him keeping me up to date on the status of my iD4. More

by Ell005
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clovis Brussi
Sep 12, 2022 -

Ell005 responded

Clovis was super helpful!

Sep 14, 2022 -

Volkswagen of South Charlotte responded

Hi, we are pleased to hear of your experience with us here at Volkswagen of South Charlotte. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits. We truly appreciate your business. We look forward to seeing you again on your next visit and continuing to provide you with great service! Take care!

September 12, 2022

Mark and his staff run the best dealership I’ve ever walked into! Chris handled everything perfectly and made the process of buying our new Atlas stress free. More

by drewhall32
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Cohen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Hand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Terrell
Sep 14, 2022 -

Volkswagen of South Charlotte responded

Hi, thank you so much for your feedback about Volkswagen of South Charlotte! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! As one of our valued customers, we want to sincerely thank you for your business. We're thrilled to have you as a customer and we hope to see you here again down the road! Safe travels!

September 12, 2022

I’ve purchased many cars in my life but this is by far the best experience I’ve ever had. Spiros went over every feature of the car and won my husband over who wasn’t a fan of VW. Brandon gave us excell More

by spunkyjordan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Spiros Dedis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Saaid Olmedo
Sep 14, 2022 -

Volkswagen of South Charlotte responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Volkswagen of South Charlotte and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

September 12, 2022

Cannot say enough about the staff at South Charlotte VW! Moe was so helpful and responsive. Finance department was wonderful. Such a great experience and drove off with the perfect car! More

by Emily.harper
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moe Borno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Saaid Olmedo
Sep 14, 2022 -

Volkswagen of South Charlotte responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Volkswagen of South Charlotte and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

September 09, 2022

A truly amazing experience. Moe and all of the employees here went above and beyond to help us during the car buying process. It was my first time purchasing a car and Moe was a More

by Haejin1998
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moe Borno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Saaid Olmedo
Sep 12, 2022 -

Volkswagen of South Charlotte responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Volkswagen of South Charlotte and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

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