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Volkswagen of South Charlotte

Charlotte, NC

4.9
2,184 Reviews
Thank you for visiting our website. My name is Mark Cohen. I am the General Manager/Owner here at the all new Volkswagen of South Charlotte. It is our ultimate goal here to provide you with all the information you request in an up front straight forward manner. My complete desire is to make sure that each and every customer is treated with the professionalism and courtesy that they come to expect from all of my staff. If there is anything that I can do for you personally please do not hesitate to give me a call or visit me at the store. If you are not happy with your experience please let me know, so I can try to help. Thanks Mark Cohen GM
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9900 South Blvd

Charlotte, NC

28273

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Showing 2,184 reviews

September 09, 2022

I find the people from service department, parts department and sales department very friendly and professional. More

by jetdoc10
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Hettel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Cohen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Spiros Dedis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alden Sink
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Saaid Olmedo
Sep 12, 2022 -

Volkswagen of South Charlotte responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Volkswagen of South Charlotte and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

September 08, 2022

Moe and Alex were good, they explained everything about the car to my understanding.🙏🙏🙏🙏🙏 thanks More

by elfredabawua00
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moe Borno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2022 -

Volkswagen of South Charlotte responded

Hi, we are pleased to hear of your experience with us here at Volkswagen of South Charlotte. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

September 07, 2022

I had a GREAT car buying experience with Chris and South Charlotte Volkswagen! Everyone was friendly and the process was straight forward. If you're looking for a VW, check out South Charlotte Volkswagen an More

by NATASHA OSHO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Hand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Saaid Olmedo
Sep 10, 2022 -

Volkswagen of South Charlotte responded

Hi Natasha, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Volkswagen of South Charlotte and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

September 07, 2022

Volkswagen of South Charlotte never disappoints! ! I've been a loyal customer there for 4 years, and recently it was time to trade in my car. Moe Borno was friendly, super informative and helpful t More

by ddsafm19
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moe Borno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Terrell
Sep 09, 2022 -

Volkswagen of South Charlotte responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Volkswagen of South Charlotte and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

September 06, 2022

Moe was super helpful during the whole car buying process. He helped us find exactly the cars we wanted and answered all of our questions patiently. More

by Yujin1121
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moe Borno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Saaid Olmedo
Sep 09, 2022 -

Volkswagen of South Charlotte responded

Hi, we're happy you found our staff to be so supportive during your experience here at Volkswagen of South Charlotte. If you're ever in need of more help, please let us know!

September 06, 2022

Exceptional experience, was very easy to get test drives done and get any information that I wanted on the car. More

by Kalharv
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Muhlbach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2022 -

Volkswagen of South Charlotte responded

Hi, your wonderful feedback and rating mean a lot to us. Please let us know if there is anything else we can do for you; we are more than happy to help!

September 06, 2022

Gene and the entire staff were an absolute delight from end to end. I had been in the market for just shy of 3 months for a pre-owned vehicle. After what seemed like a hopeless and endless journey, I fou More

by Maclaren1971
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gene Patel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Saaid Olmedo
Sep 09, 2022 -

Volkswagen of South Charlotte responded

Hi, thank you so much for your feedback about Volkswagen of South Charlotte! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! As one of our valued customers, we want to sincerely thank you for your business. We're thrilled to have you as a customer and we hope to see you here again down the road! Safe travels!

September 02, 2022

Was a great help! Did everything he could to get me into the perfect car for me! More

by Mpumneo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gene Patel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Terrell
Sep 02, 2022 -

Mpumneo responded

Very nice people! Great place to find a car!

Sep 04, 2022 -

Volkswagen of South Charlotte responded

Hi, we are very happy to have provided you with such a positive experience! Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!

August 30, 2022

Chris was really great helping me to get the car I wanted. He stayed in touch all the time and explained every detail. He and his manager went above and beyond to get me the best deal I could have. I More

by Ceci Orozco
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Hand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2022 -

Volkswagen of South Charlotte responded

Hi Ceci, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Volkswagen of South Charlotte and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

August 27, 2022

The dealer was quick to respond to my inquiry and easy to work with throughout the entire process. More

by K_Lawrence
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Hand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Saaid Olmedo
Aug 29, 2022 -

Volkswagen of South Charlotte responded

Hi, thank you so much for your positive comments about Volkswagen of South Charlotte! We are always more than happy to assist you if anything else comes up. Take care!

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