Volvo Cars Silver Spring

Great Customer Service The service department has the best customer service rep, TYLER. He is always helpful, patient, and willing to help! I bought my Volvo used from a n The service department has the best customer service rep, TYLER. He is always helpful, patient, and willing to help! I bought my Volvo used from a non dealer but if I decide to get another Volvo I will seek it out at this dealership! More

Excellent I was well informed and we'll taken care off at the dealership..wait time was great given i had to get back to work.. I was well informed and we'll taken care off at the dealership..wait time was great given i had to get back to work.. More

Very good service very professional I had a 20,000 mile serv I had a 20000 mile service and a detail done at this dealership and it was excellence the staff is very professional and attentive to the customer. I I had a 20000 mile service and a detail done at this dealership and it was excellence the staff is very professional and attentive to the customer. I will definitely take my car for service next time at this dealership. Jose is absolutely the best service attendant I have ever had and I have owned 10 cars in my lifetime. He makes the entire experience easy for the customer by calling the customer and keeping her informed at all times. He also responds to texts messages rapidly and takes the extra mile. I will definitely request Jose on my next visit. More

No pain. First time purchasing a CPO vehicle; purchased new in the past. Best car buying experience overall! Peter was great -- seems to be a straight shooter, First time purchasing a CPO vehicle; purchased new in the past. Best car buying experience overall! Peter was great -- seems to be a straight shooter, as am I. And Wyman, your finance person, was also great, very accommodating and moved the process along, which I appreciate. We are all busy and I like to know that people respect my time, as I do theirs. Then Neal was kind enough to take his time to show me how to use the Navigation system. This is my third Volvo, but I never had Navigation. And since moving to Laurel, I have brought my car to your dealership for service, and Jose has also been responsive and took good care of my car. More

My new Volvo I am an infinity girl for my past three vehicles. When ready to trade I ended up at a Volvo dealership. My husband said, just look at them. After test I am an infinity girl for my past three vehicles. When ready to trade I ended up at a Volvo dealership. My husband said, just look at them. After test driving, I was hooked. With the help of Neal, my salesman, I came home with a new Volvo XC60. Sales people very polite throughout dealership. Very helpful. More

Prompt and efficient service always!! Long time Volvo owner of 6 vehicles. I appreciate the consistency of service provided By my service advisor!! I see enough of the process because of Long time Volvo owner of 6 vehicles. I appreciate the consistency of service provided By my service advisor!! I see enough of the process because of the number of Volvos I own, always excellent!! More

EXCELLENT & PERSONABLE SERVICE Eddie Reyes & Eddie Sarecky This serves to express my sincere appreciation for the Outstanding sales service you have given me throughout the purch Eddie Reyes & Eddie Sarecky This serves to express my sincere appreciation for the Outstanding sales service you have given me throughout the purchase of my new SUV. First, I knew It was time for me to get a new vehicle I was extremely apprehensive at the thought of walking into any dealership to make a vehicle purchase. If I must be honest car salesman do you have the reputation of being extremely overbearing and often pushy and I just didn’t want to deal with that. Each time I think about going to a dealership I kept thinking “Oh Lord, I’m going to be dealing with some guy who is going to be all over me and so I keep putting it off and putting it off.... Needless to say, when my friend Tony Miller told me “I have the perfect person for you” Yes I was skeptical and very much apprehensive however the fact is I know Tony as a man of integrity and so that gave me solace that his referral would be just the same. I contacted Eddie S. by phone; Eddie - right off the bat as we conversed you made me feel as though you knew me for years even though we never met. You were extremely warm , personable and I had the feeling I was in great hands and would be taken care of; in fact I believe that’s what you said :) Subsequently, I received a phone call from Eddie R. Eddie - WOW!! You are First Class, an Excellent Sales representative. There’s really not much to add to that statement. You exude professionalism and reassurance as you assessed my car needs accurately. In every conversation we’ve had throughout this process you would say “Don’t worry, I’ll take care of it for you- YOU DID!!! I thoroughly enjoyed working with you Both and would recommend you and the dealership ‘MileOne’ to anyone looking for an excellent automobile. In a world where we don’t always have the best experiences in a car dealership, this was great! It is without hesitation that I would buy another vehicle from MileOne and I will recommend you to family, friends or others who are looking for a dealership with integrity and vehicles to match. Sincerely More

Great Customer Service Quick and Friendly, what a great experience. Tyler took great care of me. He had me in and out and was very thorough. Thanks Tyler for making the expe Quick and Friendly, what a great experience. Tyler took great care of me. He had me in and out and was very thorough. Thanks Tyler for making the experience easy! More

Best Ever Robert works as a service manager at Volvo he’s awesome , knowledgeable and kind. It’s Lille leaving your car with someone who will take car if it li Robert works as a service manager at Volvo he’s awesome , knowledgeable and kind. It’s Lille leaving your car with someone who will take car if it like you would . I love my CC90 and I know when I need service Robert will take care of my car. He’s so awesome !!!! More

Service for Volvo S40 Got in and out with a loaner car in about ten minutes. Service was completed the same day and the car was ready for pick up when I arrived. Free wash Got in and out with a loaner car in about ten minutes. Service was completed the same day and the car was ready for pick up when I arrived. Free wash was included. More