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W&L Subaru

Northumberland, PA

4.8
4,362 Reviews
From the moment W&L Subaru opened its doors back in 1965, we have dedicated ourselves to offering a relaxed and pleasant car purchasing experience to the people of Northumberland, PA, spanning more than five decades. Right from the beginning, our dealership has been a family-owned venture, where we emphasize a stress-free shopping atmosphere. It's our pleasure to provide considerate extras for our customers, including free loaner cars during service appointments and complimentary pick-up and delivery services for those in the local area. At our dealership you will find the most popular new Subaru models, as well as a comprehensive array of used cars, trucks, crossovers and SUVs. Our courteous, experienced and professional staff is waiting to assist you, no matter what stage or automotive ownership you're at - shopping, buying or Subaru servicing. When you're here, you're family. That's the W&L Difference!
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535 Point Township Dr

Northumberland, PA

17857

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Showing 4,362 reviews

January 19, 2022

Great place with great people. It is nice to go to a dealership where they truly care about fixing your problems More

by gkman90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil Rizzo
Jan 20, 2022 -

W&L Subaru responded

It is our pleasure helping you! Thanks for the feedback!

January 19, 2022

One of the top Subaru dealerships in the area. I didn’t buy my Subaru here but will consider it when I trade mine in More

by blessingklb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil Rizzo
Jan 20, 2022 -

W&L Subaru responded

Thank you! We look forward to helping you in the future!

January 19, 2022

Great people to deal with, polite, friendly and professional. Nick Chubb was my salesman and I’d highly recommend him. More

by ironhead420b
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Nick Chubb
Jan 20, 2022 -

W&L Subaru responded

Thanks so much!

January 17, 2022

Our W & L Subaru experience has been great in every way! Angela found the perfect vehicle for me. The tech guy was so patient in teaching me all the new features (my last vehicle was a 2012). When I had a p More

by dntrox
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure of the tech man or service person's names., Angela McCormick
Jan 20, 2022 -

W&L Subaru responded

Thank you for the 5-star ratings!

January 16, 2022

Everyone you come in contact with is very courteous. They keep you welll informed when your vehicle is being serviced. Every thing is kept clean in the waiting area. More

by Gracie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Beck
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gavin Faust /Isaac Young, Phil Rizzo
Jan 17, 2022 -

W&L Subaru responded

Thank you so much for the feedback!

January 16, 2022

Communication during the sale was poor. They tried to sneak in the warranty after I refused it. The overcharged on the interest rate and were not even going to tell us what it was. Salesman was good an More

by drmjz
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kyle Bennar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryce Smiley
Jan 17, 2022 -

W&L Subaru responded

Thank you for the feedback. We apologize that your experience in the finance office did not exceed your expectations. We will definitely review your comments at our next staff review to help improve our processes going forward. Thanks again, and have a great day.

January 15, 2022

Everyone I've had an interaction with has been super friendly and helpful. We're on our second Subaru and will come back to W&L for our next one. More

by amaretto1227
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil Rizzo
Jan 15, 2022 -

W&L Subaru responded

Thanks, we're so happy you had a great experience!

January 12, 2022

Every one was very friendly and very prompt with how they explained the ordering process we we very happy with everything including how they went over the entire car with us the day we picked it up thanks fo More

by jem47
Recommend Dealer
Yes
Employees Worked With
Mark Piercy
Jan 15, 2022 -

W&L Subaru responded

Thank you so much!

January 11, 2022

very friendly service personnel. waiting time was over quickly. comfortable waiting room is much appreciated. even had the door opened for me when leaving. wouldn't get this any where else. More

by scoobydeb17815
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil Rizzo
Jan 11, 2022 -

W&L Subaru responded

Thank you so much!

January 11, 2022

Everyone was friendly, helpful, and efficient. I will be coming here again. Great group of people. More

by yrupert
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Becky Kline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Kauffman, Bryce Smiley
Jan 11, 2022 -

W&L Subaru responded

Thanks! See you next time!

Jan 12, 2022 -

yrupert responded

Thank you ALL @ W&L Subaru. The car buying experience was great. I LOVE my new Wilderness.

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