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W&L Subaru

Northumberland, PA

4.8
4,394 Reviews
From the moment W&L Subaru opened its doors back in 1965, we have dedicated ourselves to offering a relaxed and pleasant car purchasing experience to the people of Northumberland, PA, spanning more than five decades. Right from the beginning, our dealership has been a family-owned venture, where we emphasize a stress-free shopping atmosphere. It's our pleasure to provide considerate extras for our customers, including free loaner cars during service appointments and complimentary pick-up and delivery services for those in the local area. At our dealership you will find the most popular new Subaru models, as well as a comprehensive array of used cars, trucks, crossovers and SUVs. Our courteous, experienced and professional staff is waiting to assist you, no matter what stage or automotive ownership you're at - shopping, buying or Subaru servicing. When you're here, you're family. That's the W&L Difference!
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535 Point Township Dr

Northumberland, PA

17857

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Showing 4,394 reviews

June 12, 2021

Excellent service. So very nice for you to pick up my car so I did not need to take off work. Always impressed with the quality. More

by tjk818
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Rorke
Jun 15, 2021 -

W&L Subaru responded

Thank you for the 5-star review!

June 11, 2021

My appointment time was as requested. A loner car was ready for my use. I was able to complete a few errands while my car was inspected. The exterior of my car had been washed and parts requiring replace More

by TSTS3090
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luke Shellenber
Jun 11, 2021 -

W&L Subaru responded

Thank you for the review of our service department!

June 10, 2021

Our car was in for service/repair covered under warranty. Communication was a little off due to a transposed number but once we got that all figured out it went very smoothly. Gavin was a great help! More

by kryman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gavin
Jun 10, 2021 -

W&L Subaru responded

Thanks! It was our pleasure helping you!

June 10, 2021

The replacement part was fast and great. They just had The replacement part was fast and great. They just had to replace a part that came off when they washed my car for it’s annual inspection More

by LInda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil Rizzo
Jun 10, 2021 -

W&L Subaru responded

We're glad we were able to get that taken care of for you. Thanks for the review, and have a great day!

June 10, 2021

The staff I dealt with was nice and pleasant. I felt the deal was fair. I feel confident that I would buy another vehicle in the future. Thanks More

by tychess
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donna Gallo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Becky Kline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Piercy
Jun 10, 2021 -

W&L Subaru responded

Thank you for the review!

June 10, 2021

I live 3 1/2 hours from the dealership, but identified a vehicle that I was willing to drive for. From my first call I was taken seriously as a customer. I've purchased several vehicles over the internet More

by jjk771
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Shoup
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim Rorke, Georgiana Castro
Jun 10, 2021 -

W&L Subaru responded

Thanks so much! We are proud to have exceeded your expectations!

June 10, 2021

Had a wonderful experience dealing with all the nice folks at W&L Subaru, from Tony, who was the Sales Assoc., Corey, Finance, Nick, explained and went over the new vehicles bells and whistles. Great p More

by hrbcindy2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick, Corey Balliet, Tony Kauffman
Jun 10, 2021 -

W&L Subaru responded

It was our pleasure! Thank you, and have a great day!

June 09, 2021

Great people. Great experience. I love the car. The sales department did a great job explaining the process. We will tell all about the great service. More

by marhappyacres
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rorke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Piercy
Jun 10, 2021 -

W&L Subaru responded

Thank you so much!

June 09, 2021

We have returned to W & L Subaru for a second vehicle because we feel we can work with the individuals there, especially Ken Heim. That’s what keeps us coming back. We also appreciated Kevin Orner who’s More

by jjcorrell
Recommend Dealer
Yes
Employees Worked With
Ken Heim, Corey Balliet
Jun 10, 2021 -

W&L Subaru responded

Thank you so much for the repeat business! See you next time! Thanks!

June 09, 2021

The only reason I did not give 5 stars is because they lost my antenna when they washed my car and it is not the first time, They are replacing it for me,which I do appreciate. It is a great dealership. More

by kayclayton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't know the name of the employee I worked with.
Jun 10, 2021 -

W&L Subaru responded

Hi Ken, we're very sorry about the antenna! It is our pleasure to get that taken care of for you. Thanks and have a great day!

Jun 10, 2021 -

kayclayton responded

The dealership came to my home and picked up my car, replaced the antenna and returned my car a) in a matter of hours. Thank you so much, you are great.

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