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W&L Subaru

Northumberland, PA

4.8
4,396 Reviews
From the moment W&L Subaru opened its doors back in 1965, we have dedicated ourselves to offering a relaxed and pleasant car purchasing experience to the people of Northumberland, PA, spanning more than five decades. Right from the beginning, our dealership has been a family-owned venture, where we emphasize a stress-free shopping atmosphere. It's our pleasure to provide considerate extras for our customers, including free loaner cars during service appointments and complimentary pick-up and delivery services for those in the local area. At our dealership you will find the most popular new Subaru models, as well as a comprehensive array of used cars, trucks, crossovers and SUVs. Our courteous, experienced and professional staff is waiting to assist you, no matter what stage or automotive ownership you're at - shopping, buying or Subaru servicing. When you're here, you're family. That's the W&L Difference!
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535 Point Township Dr

Northumberland, PA

17857

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Showing 4,396 reviews

September 28, 2020

Working with Ken and Mark was easy. I made an appointment and they made sure everything was ready for my visit. After my test drive and commitment to buy I was in and out in under 30 minutes. More

by Trey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Piercy, Ken Heim
Sep 29, 2020 -

W&L Subaru responded

Thanks, Trey! If you need anything else, just let us know!

September 26, 2020

Everyone at W&L were friendly and helpful. Angela went out of her way to accommodate my hearing loss. I was always kept informed on what what going on. She/they were fair and gave me a good price on my More

by Gturn22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dutch (aka Andy) Gonsar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Piercy, Angela McCormick
Sep 28, 2020 -

W&L Subaru responded

Thank you for the review! We look forward to seeing you again!

September 26, 2020

We had a terrific experience buying our new Subaru Ascent, thanks to our salesman, Mike Rorke. Easy process without pressure. Promise of great service after the sale. Thanks, W&L! More

by Tammy G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Shoup
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Rorke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick
Sep 28, 2020 -

W&L Subaru responded

Thanks so much Tammy! I will let Mike know you had a great experience!

September 26, 2020

They serviced and fixed a recall in under 25 minutes. My daughter took the car there before work hoping to make it to work on time, no problem...Great job. More

by jerryminium
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kris Delosier
Sep 26, 2020 -

W&L Subaru responded

Thank you, we really appreciate your feedback!

September 25, 2020

W & L did not disappoint once again. They have an excellent team of employees! Excellence in service makes loyal customers! Thank you for making car buying easy and worry free! More

by tinker66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curt Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Piercy
Sep 26, 2020 -

W&L Subaru responded

We are very grateful for your business! Thanks!

September 25, 2020

Great service. They accommodated me before service hours even started so I could pick up a loaner before work without having to run over during my lunch break. Everyone was very pleasant! More

by clbarnes25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil Rizzo
Sep 26, 2020 -

W&L Subaru responded

Thanks so much!

September 24, 2020

I've been shopping for a Subaru for about 4 months. Found on on their website I was interested in. Called ahead and set everything up with sales and finance for my visit. Excellent experience throughout, eve More

by jasonkresock
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rorke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shaunda Zeigler
Sep 24, 2020 -

W&L Subaru responded

Thanks, Jason! It was our pleasure helping you!

September 24, 2020

Curt Reid did a great job in helping me to buy a new Impreza. I was impressed with the atmosphere and helpfulness of the staff. I will recommend this dealership to my friends and family. More

by krstwck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curt Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shaunda Zeigler
Sep 24, 2020 -

W&L Subaru responded

Thanks so much! If you need anything else, just let us know!

September 24, 2020

Friendly staff as soon as you enter the dealership. Excellent service department. Very accommodating to schedule your vehicle for service. Always a pleasant experience when stopping in. More

by bartges_33
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil Rizzo
Sep 25, 2020 -

W&L Subaru responded

Thank you! We're pleased you had such a great service experience!

September 24, 2020

Will be back one more time for my free oil change. Overcharge and overpriced!!Tired of getting sucked into buying more than I went for!! More

by CHOPPERSCUTE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Roy Beck
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil Rizzo
Sep 25, 2020 -

W&L Subaru responded

Thank you for the feedback, and I apologize that you are not happy. if there is anything we can do, just let us know. Have a great day.

Sep 25, 2020 -

CHOPPERSCUTE responded

I already have tried that, and got nowhere. Thanks!!

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