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W&L Subaru

Northumberland, PA

4.8
4,349 Reviews
From the moment W&L Subaru opened its doors back in 1965, we have dedicated ourselves to offering a relaxed and pleasant car purchasing experience to the people of Northumberland, PA, spanning more than five decades. Right from the beginning, our dealership has been a family-owned venture, where we emphasize a stress-free shopping atmosphere. It's our pleasure to provide considerate extras for our customers, including free loaner cars during service appointments and complimentary pick-up and delivery services for those in the local area. At our dealership you will find the most popular new Subaru models, as well as a comprehensive array of used cars, trucks, crossovers and SUVs. Our courteous, experienced and professional staff is waiting to assist you, no matter what stage or automotive ownership you're at - shopping, buying or Subaru servicing. When you're here, you're family. That's the W&L Difference!
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535 Point Township Dr

Northumberland, PA

17857

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Showing 4,349 reviews

July 15, 2020

Always friendly, quick and professional service. Scheduling service online was fast and easy. The waiting room was clean and comfortable and well stocked. Thank you. More

by clyoder
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil Rizzo
Jul 16, 2020 -

W&L Subaru responded

Thank you for reviewing our service department!

July 15, 2020

I wouldn't have found w/o Tim June 23, 2020 had appointment for recall. Took Impreza to dealership. Recall and additional service I requested was done in a very short time. Serv More

by maxim602@k30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim, Marge , Isaac
Jul 16, 2020 -

W&L Subaru responded

Thanks for the review! It was our pleasure helping you!

July 15, 2020

This is a good service. Nice people, friendly environment, comfortable waiting room plus free drinks! Will come again for sure and encourage friends to come too. More

by xinchupa
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil Rizzo
Jul 16, 2020 -

W&L Subaru responded

Thanks so much for visiting our service department! Glad you had a great experience!

July 15, 2020

Nice place. Nice people. A large selection of vehicles both new and used. I got a good deal on a used suv and will go back to buy again More

by aced17
Recommend Dealer
Yes
Employees Worked With
Donna Gallo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Christine
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shaunda Zeigler
Jul 16, 2020 -

W&L Subaru responded

Thank you so much for your business! See you next time!

July 15, 2020

Great People, Great Cars The dealership was clean, the cars looked sharp, and the staff was nice. I will suggest W&L Subaru to friends, family, and when it's time for a new S More

by Dom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Shoup
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donna Gallo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Perles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Piercy
Jul 16, 2020 -

W&L Subaru responded

Thanks, Dom! We're so pleased you had such a great experience!

July 14, 2020

First Time Buyer I really enjoyed the help I received from Kim. She is very friendly and very helpful. She was very easy to work with and answered all my questions. More

by msmolli61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Shoup
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim Rorke
Jul 14, 2020 -

W&L Subaru responded

Thank you for the review! I'll let Kim and Robert know how pleased you are with your experience!

July 14, 2020

W&L Subaru has been the absolute best dealership I have ever dealt with in my experience of purchasing vehicles. They have amazing customer service, fabulous mechanical services, their employees are fantas More

by Catberrios
Recommend Dealer
Yes
Employees Worked With
Robert Shoup
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donna Gallo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Bennar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Becky Kline
4.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Mertz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Perles
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Rorke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Meghan Balum, Shaunda Zeigler, Kim Rorke
Jul 16, 2020 -

W&L Subaru responded

Thank you so much for posting this review, Catharina! We really appreciate it!

July 14, 2020

Great help I am at risk in the current pandemic and am uncomfortable being inside for any length of time more than 5 minutes. Also, I have Parkinson’s so I tire More

by panda0
Recommend Dealer
Yes
Employees Worked With
Donna Gallo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Heim
Jul 14, 2020 -

W&L Subaru responded

We are always glad to go above and beyond for our customers! Thanks for the review!

July 14, 2020

Good at first My experience with W&L has always been great up until this last visit. As a matter of fact, my wife and I are repeat customers (we’ve bought about 10 More

by cbilbay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Shoup
4.0
This rating includes all reviews, with more weight given to recent reviews.
Becky Kline
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2020 -

W&L Subaru responded

Thank you for the feedback, goodness that definitely wasn't right. I sincerely apologize. If you don't mind a recommendation, Kyle is one of our highest rated salespeople. When you come back, please ask for Kyle. If you need anything in the meantime, I'm Andy's brother, my name is Rob, and I'll be happy to help you. Just give me a call. Again my apologies for your experience.

July 13, 2020

Easy to deal with. No pressure. I found the vehicle I had been looking for and we were able to meet my terms. Angela was patient with us while we made up our mind. More

by my.belle.n.me
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaunda Zeigler, Angela McCormick
Jul 13, 2020 -

W&L Subaru responded

We appreciate your business!

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