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W&L Subaru
Northumberland, PA
4,349 Reviews
From the moment W&L Subaru opened its doors back in 1965, we have dedicated ourselves to offering a relaxed and pleasant car purchasing experience to the people of Northumberland, PA, spanning more than five decades. Right from the beginning, our dealership has been a family-owned venture, where we emphasize a stress-free shopping atmosphere. It's our pleasure to provide considerate extras for our customers, including free loaner cars during service appointments and complimentary pick-up and delivery services for those in the local area.
At our dealership you will find the most popular new Subaru models, as well as a comprehensive array of used cars, trucks, crossovers and SUVs. Our courteous, experienced and professional staff is waiting to assist you, no matter what stage or automotive ownership you're at - shopping, buying or Subaru servicing. When you're here, you're family. That's the W&L Difference!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 4,349 reviews
June 28, 2020
We are well pleased with W L Subaru !!! The service department is EXCELLENT !!! Our friend bought a car there for his Granddaughter that turned out to be a lemon !!! We are NOT real happy with that bec department is EXCELLENT !!! Our friend bought a car there for his Granddaughter that turned out to be a lemon !!! We are NOT real happy with that because we sent him there !!! More
by garyjo460
Verified Customer
June 28, 2020
Great customer service1 I reviewed and researched a 2015 pre-owned Outback, and upon arrival, was given keys for a test drive. after returning, we proceeded to finalize the p I reviewed and researched a 2015 pre-owned Outback, and upon arrival, was given keys for a test drive. after returning, we proceeded to finalize the paperwork to make purchase, and and the pre-owned sales manager came up to me and explained that the service manager didn't like the sound he heard from motor, so a new catalytic converter needed to be installed, and was informed that part was still under original warranty, so couldn't take home the Outback , instead after finalizing paperwork, given keys to a 2020 Outback until part was installed.. That in itself tells me the staff at W & L are dedicated professionals, determined to get the best product for the customer's satisfaction. Highly recommend. More
by robfellin47
June 27, 2020
So very happy with how my experience was a W and L subaru ! Everyone is so kind and not pushy! It was the the best car buying experience! ! Everyone is so kind and not pushy! It was the the best car buying experience! More
by waweiss
June 27, 2020
W&L was excellent to deal with. I bought a new forester and a week later my wife traded her old forester In for a new model. The staff was frie,fly and helpful. and a week later my wife traded her old forester In for a new model. The staff was frie,fly and helpful. More
by teck
June 27, 2020
Ignores request to opt out of email contact. Dealership did recall work. We had no other business dealing with them. Please remove the email address! did recall work. We had no other business dealing with them. Please remove the email address! More
by lengelfour
Employees Worked With
June 27, 2020
Absolutely wonderful! We were given the opportunity to browse, helped when we found the car we were interested in, and quickly and efficiently closed the deal. Kevin was awesome at introducing us to the b browse, helped when we found the car we were interested in, and quickly and efficiently closed the deal. Kevin was awesome at introducing us to the basics of the car when we took delivery. The follow-up appointment with him was really appreciated. Once again he answered our questions and showed us more "workings" of our car. We love our Outback and have referred several friends to this dealership who have purchased Subarus there for the first time. Great cars and great dealership. More
by lpwood727
June 27, 2020
Very polite, courteous, helpful, fair, honest. Would buy from them again. Like their car pickup for service policy and I for sure appreciate free car wash. from them again. Like their car pickup for service policy and I for sure appreciate free car wash. More
by suebyers2013
Employees Worked With
Just don't remember other names, Kim Rorke
June 27, 2020
Always helpful and courteous All service members are pleasant and answer all questions and concerns in a manner that makes it possible to ask even basic questions. Always helpful All service members are pleasant and answer all questions and concerns in a manner that makes it possible to ask even basic questions. Always helpful. More
by DAISYMAY595
June 27, 2020
The service department was very Professional, accommodating, and responsive. I would highly recommend W&L for your service needs on your new and used Subaru. accommodating, and responsive. I would highly recommend W&L for your service needs on your new and used Subaru. More
by Jas&Ash
Employees Worked With
Phil Rizzo
