W&L Subaru

"Above and Beyond" I wasn't planning on purchasing a vehicle just yet, but when the car I was driving died I found myself in a pinch. The staff was very friendly and we I wasn't planning on purchasing a vehicle just yet, but when the car I was driving died I found myself in a pinch. The staff was very friendly and went out of their way to get me back on the road far quicker than I could have imagined. I am extremely grateful! More

excellent Great service staff. Very professional. It’s actually pleasant to have car serviced. Staff very courteous, listens well and goes beyond average in mee Great service staff. Very professional. It’s actually pleasant to have car serviced. Staff very courteous, listens well and goes beyond average in meeting customer requests and needs. W&L is a first class dealership. More

New car purchase Friendly sales staff. Informative and helpful through the whole process. Very personable team. They had firsthand knowledge and experience with the pr Friendly sales staff. Informative and helpful through the whole process. Very personable team. They had firsthand knowledge and experience with the products they were selling. More

Overall good Overall the service has always been excellent until this last visit. I was scheduled for a service and inspection. The inspection was not completed du Overall the service has always been excellent until this last visit. I was scheduled for a service and inspection. The inspection was not completed due to running out of emission stickers. I was not informed the inspection was not done and realized it when I got home and called back. Kris was helpful in finding out why it was not done. How do you run out of stickers on the 1st of the month. Also I should have been notified of this prior to my appointment to see if I wanted to reschedule. I travel 80 miles round trip to come to your dealership and this is causing an extra trip. You have offered to drive to my house and leave a loaner while you take my car for inspection but this is still putting mileage and wear and tear on the vehicle. I hope in the future the dealership notifies patrons of things like this prior to their appointment. More

removed and replaced passenger side low beam Above service with car wash was completed in less than twenty five minutes even tho I had appointment. Very good from begining to end as always. Above service with car wash was completed in less than twenty five minutes even tho I had appointment. Very good from begining to end as always. More

Outstanding customer service Everyone I dealt with from the beginning of the day through the end has been both friendly and professional. My car service was done even more quickl Everyone I dealt with from the beginning of the day through the end has been both friendly and professional. My car service was done even more quickly than I expected too. More

Excellent customer service Had body repairs done after an accident. Repairs where done in a efficient and timely manner. Very friendly and informative. Loaner car provided witho Had body repairs done after an accident. Repairs where done in a efficient and timely manner. Very friendly and informative. Loaner car provided without any hassles. More

Great customer service! Kyle Bennar was awesome. He was easy to work with, accommodating and not at all pushy. We greatly appreciated his expertise and assistance! I am a fir Kyle Bennar was awesome. He was easy to work with, accommodating and not at all pushy. We greatly appreciated his expertise and assistance! I am a first time car buyer, and the process was so smooth and painless. Better than expected! More

Service department does what they want on your dime I had my Subaru towed to W&L recently because my oil filter "exploded" (their words not mine) , 18k on my car, so everything was supposed to be under I had my Subaru towed to W&L recently because my oil filter "exploded" (their words not mine) , 18k on my car, so everything was supposed to be under the manufacturer warranty. They covered the tow, i had to front the cost for everything else, oil and filter, that's fine. They also included an extremely overpriced "degrease" which i wasn't even asked about, i could have washed my car for 12 quarters instead of the 110 dollars they charge. On top of that my entire bumper still had oil all over it. Last time i took it there for an oil change they insisted i pay them to change my cabin air filter for 80 dollars, get out of here, the car had less than 10k on it. Super sad they actually get people with that!! Hopefully another Subaru dealer pops up soon so i can stop dealing with these crooks!! Maybe the salesmen are more professional but their service department is a JOKE! More

Great people to work with and very efficient. Christian Perles was a delight to work with. He was very helpful with any question we might have had. The team made things happen quickly and effortle Christian Perles was a delight to work with. He was very helpful with any question we might have had. The team made things happen quickly and effortlessly. More