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W&L Subaru

Northumberland, PA

4.8
4,347 Reviews
From the moment W&L Subaru opened its doors back in 1965, we have dedicated ourselves to offering a relaxed and pleasant car purchasing experience to the people of Northumberland, PA, spanning more than five decades. Right from the beginning, our dealership has been a family-owned venture, where we emphasize a stress-free shopping atmosphere. It's our pleasure to provide considerate extras for our customers, including free loaner cars during service appointments and complimentary pick-up and delivery services for those in the local area. At our dealership you will find the most popular new Subaru models, as well as a comprehensive array of used cars, trucks, crossovers and SUVs. Our courteous, experienced and professional staff is waiting to assist you, no matter what stage or automotive ownership you're at - shopping, buying or Subaru servicing. When you're here, you're family. That's the W&L Difference!
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535 Point Township Dr

Northumberland, PA

17857

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Showing 4,347 reviews

July 18, 2019

Awesome customer service! Great people!! Wonderful to deal with! Wouldn't go anywhere else. What else can I say!! The service's are terrific. And very timely! Thank you! More

by rockedog
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kris Little
Jul 18, 2019 -

W&L Subaru responded

Thanks rockedog! We appreciate you as a customer so much!

July 17, 2019

Awesome Experience Kris was great! Showed me different vehicles with the accessories I wanted . The entire process was easy, no stress, and greatly appreciated. From s More

by debbiesassaman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Shoup
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kris Delosier
Jul 18, 2019 -

W&L Subaru responded

Aww thanks Debbie! We really appreciate your feedback and we look forward to your next visit!

July 17, 2019

New play things for our new Ascent I was here to have my tow hitch, window vents, fog lights and rails attached on the roof rack. The staff provided me with a loaner as soon as I arrive More

by cablespler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kris Little
Jul 17, 2019 -

W&L Subaru responded

Thank you for posting this review and rating! You and your grandson are welcome anytime!

July 17, 2019

proffessional, timely and organized Mr. Mertz helped in giving me a very good deal in speedy informed fashion. I was most appreciative that I did not have to spend hours going back and More

by glorybe5912
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Bennar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Mertz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Piercy
Jul 17, 2019 -

W&L Subaru responded

It was our pleasure helping you with your purchase! Thanks, and have a great day!

July 16, 2019

Great Service They have very friendly staff and a great service team.They are very courteous and have a beautiful waiting room.I’ll definitely go back! More

by RKUHNS0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kris Little
Jul 17, 2019 -

W&L Subaru responded

We are very pleased you enjoyed our waiting lounge and the free amenities we offer there! Thank you for the feedback!

July 16, 2019

Great dealership Kyle Bennar was awesome to deal with and gave no pressure whatsoever. Would buy from W&L in the future again. The whole experience was great More

by njwillows
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Bennar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Piercy
Jul 17, 2019 -

W&L Subaru responded

Thank you for the feedback! I will let Kyle know you had a great experience! Have a great day!

July 16, 2019

Seamless visit Had a battery issue which was resolved quickly and efficiently; turns out it was due to driver error. Service and wait time were very brief. More

by RSHEARER2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac at Service
Jul 17, 2019 -

W&L Subaru responded

Thanks for coming in! If you need anything else, just let us know!

July 15, 2019

Oil change Great service. And I appreciate the loaner vehicle, such a simple process to get One. But texting me after I drop off my vehicle is unnecessary. If I More

by lehmanmr04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember names.
Jul 15, 2019 -

W&L Subaru responded

Thanks for the feedback, we appreciate it! Dealerrater isn't showing me your full name, so if you'd like to be removed from the text system, please give us a call anytime, and we can take care of that for you. Have a great day!

July 15, 2019

Always great service I have purchased 5 vehicles from W&L Subaru and always have been please with the customer service from the sales people and all I've had contact with More

by dgejoe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kris Little, Angela McCormick
Jul 15, 2019 -

W&L Subaru responded

We appreciate all of your past business! Thank you so much for posting this review! We look forward to helping you with your next vehicle!

July 15, 2019

Had our 2018 forester in for hail damage. The collision center did a great job fixing the exterior of our vehicle. But had to return twice to clean hand prints off headliner and reset the eyes More

by cnjwalter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun at collision center
Jul 15, 2019 -

W&L Subaru responded

Thank you for the feedback, we really appreciate it. We are sorry for the inconvenience, but we'd like to thank you for letting us make it right! If you need anything else, just let us know!

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