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W&L Subaru

Northumberland, PA

4.8
4,346 Reviews
From the moment W&L Subaru opened its doors back in 1965, we have dedicated ourselves to offering a relaxed and pleasant car purchasing experience to the people of Northumberland, PA, spanning more than five decades. Right from the beginning, our dealership has been a family-owned venture, where we emphasize a stress-free shopping atmosphere. It's our pleasure to provide considerate extras for our customers, including free loaner cars during service appointments and complimentary pick-up and delivery services for those in the local area. At our dealership you will find the most popular new Subaru models, as well as a comprehensive array of used cars, trucks, crossovers and SUVs. Our courteous, experienced and professional staff is waiting to assist you, no matter what stage or automotive ownership you're at - shopping, buying or Subaru servicing. When you're here, you're family. That's the W&L Difference!
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535 Point Township Dr

Northumberland, PA

17857

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Showing 4,346 reviews

May 24, 2019

Recall Service Department is very friendly & service is A-1. I would definitely recommend W & L to anyone shopping for a new or used vehicle. They are a grea More

by jps045
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May 25, 2019 -

W&L Subaru responded

We are very pleased that we provided a great experience for you in our service department! Thanks for the review, and have a great day!

May 24, 2019

Great Experience! The service department was awesome! My visit was on a Saturday. Being open on the weekend helps me tremendously! The problem was diagnosed, repair was More

by Joe_U
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donna Gallo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Rorke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shaunda Zeigler, Kris Little, Luther Metzger
May 24, 2019 -

W&L Subaru responded

Thank you for the review! We are pleased you had such a nice experience here!

May 23, 2019

New car Excellent staff..very friendly above and beyond. To help.. sales and financing best experience ever had purchasing a vehicle... A++++++ Highly re More

by jcapece24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Shoup
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donna Gallo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dale Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2019 -

W&L Subaru responded

We are so pleased that you had a great experience! Thank you for the business, and thanks for the feedback!

May 23, 2019

so far so good this was my first time utilizing the service dept. at W & L Subaru since the new dealership has opened. I just purchased another Subaru in January and More

by ross.blain
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2019 -

W&L Subaru responded

Thank you for the review, Ross! We are glad you are still having the same great experience at our new location!

May 23, 2019

Purchasing pre-owned vehicle Purchasing a pre-owned vehicle from W & L Subaru was a very positive experience. Luther Metzer was knowledgeable & attentive to my needs, & Shaunda S More

by juliewalker777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaunda Zeigler, Luther Metzger
May 23, 2019 -

W&L Subaru responded

Thanks Julie, it was our pleasure helping you. I will forward your feedback to Shaunda and Luther. Thank you so much for the feedback!

May 23, 2019

Replacement of left rear tail light Needed part arrived and replaced in less than an hour ..efficient and timely..initial visit made but part not received . When available it was replace More

by abd411
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve
May 23, 2019 -

W&L Subaru responded

We are so glad we could help you. Thanks for the review and rating ... have a great day!

May 23, 2019

I had recalls to be serviced. Everyone is so kind and the service was awesome. They even cleaned my car outside which I appreciated very much! Thank you all for everything! More

by kreamershirley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cliff Clymer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kris Little
May 23, 2019 -

W&L Subaru responded

Hi, and thank you for taking the time to review our service department! We are very happy you liked the free car wash, and we look forward to seeing you again!

May 22, 2019

Okay For the first time I had a unique experience at the dealership. Was surprised to find my new vehicle with chips in the windshield and a blown headligh More

by amy_scholl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kris Delosier
May 22, 2019 -

W&L Subaru responded

Hi, Amy. I'm very sorry for your issues with the certified pre-owned Forester you purchased this month, and I'm glad we were able to rectify them for you. I certainly sympathize with you, and we will definitely use your feedback to help improve our processes. If you need help with anything else, just give me a call at 570.473.3432, my name is Rob. Thanks for your feedback, and have a great day!

May 22, 2019

2nd time around My legacy lease would be up in a few months. I looked to take advantage of the incentives W&L was offering. Glad I did. Really enjoying the Foreste More

by penguinjoey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Mertz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Piercy, Luther Metzger
May 22, 2019 -

W&L Subaru responded

We are pleased that you enjoyed your experience here at W&L Subaru! Thank you for the nice review and rating!

May 22, 2019

Just fantastically amazing!!! Everyone there was awesome to work with!! Very thorough with everything showing me between my paperwork and car itself! My easiest and most enjoyable More

by hareball6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Shoup
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Rorke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Greco and Kevin Orner, Mark Piercy, Ken Heim, Kim Rorke
May 22, 2019 -

W&L Subaru responded

Thank you for taking the time to write this review, we are so glad you enjoyed your purchase experience here!

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