W&L Subaru

Routine maintenance This was my third visit for routine maintenance on my 2018 Subaru Crosstrek,plus a recall fix. The employees are always efficient,but not very outgoin This was my third visit for routine maintenance on my 2018 Subaru Crosstrek,plus a recall fix. The employees are always efficient,but not very outgoing. I have never gotten a tour of the new facility so I walked around myself,but of course didn't know what areas I could enter. I encountered several sales people and no one seemed to care what I was doing,or offer help. I guess I'm used to the hometown Dealerships where my salesman recognized me and at least feigned interest in my well being. No one was rude.Most personnel seemed more interested in the basketball game on the televisions than customers walking around. More

CHARGE TO ROTATE TIRES i WAS DISAPPOINTED THAT THERE WAS A CHARGE TO ROTATE TIRES WHICH I PURCHASED FROM SUBARU. I THOUGHT THIS WAS COVERED AS PART OF ROUTINE SERVICE i WAS DISAPPOINTED THAT THERE WAS A CHARGE TO ROTATE TIRES WHICH I PURCHASED FROM SUBARU. I THOUGHT THIS WAS COVERED AS PART OF ROUTINE SERVICE More

Subaru Super Mall I am blown away by the awesomeness of this facility! Inventory is huge, and the employees are really cool... I’ll definitely be back for my next Suby. I am blown away by the awesomeness of this facility! Inventory is huge, and the employees are really cool... I’ll definitely be back for my next Suby. 😊 More

Helpful Found the dealership helpful. Thought the fix on my purchase was so so. After several days the belt noise is still there. Wish more was done other tha Found the dealership helpful. Thought the fix on my purchase was so so. After several days the belt noise is still there. Wish more was done other than belt dressing that wore off. Other than that. The oil was charged as requested and the battery was checked. Only other thing was the top. Should have been shown the small hole. Would have asked for a patch or repair. Would and will use W n L again. Thanks to all involved. More

My review I feel everyone I worked with was very informative and nice. Everything was explained to me very well. They were not pushy. Very good service over I feel everyone I worked with was very informative and nice. Everything was explained to me very well. They were not pushy. Very good service over all. More

Good service A beautiful environment in the new facility, friendly service, great hospitality. Job was done quickly and well. I always appreciate the quality of th A beautiful environment in the new facility, friendly service, great hospitality. Job was done quickly and well. I always appreciate the quality of the service at W & L. I recommend it highly More

Another great experience Great car buying experience. This is my second purchase working with Kris. He made the experience easy and communicated well. He made sure that he Great car buying experience. This is my second purchase working with Kris. He made the experience easy and communicated well. He made sure that he found what I was looking for and I drove away happy. I find that this is the case when dealing with everyone at the dealership. More

Forester purchase The entire experience has top notch people. The selection was good and the sales person had great knowledge of the product. This dealership was alway The entire experience has top notch people. The selection was good and the sales person had great knowledge of the product. This dealership was always customer service friendly but my last purchase was even better More

Good clean buying experience I shopped around couple of months before WL so I had an idea on pricing but WL came in lower even before negotiations and then went lower yet ..salesm I shopped around couple of months before WL so I had an idea on pricing but WL came in lower even before negotiations and then went lower yet ..salesman was very friendly and knowledgeable of product and not pushy. All other staff encountered were the same overall a good and stress free buying experience. Only reason not 5 stars There’s always room for improvement for us all More

Great car buying experience! I had a great experience at W&L Subaru. Staff was very helpful and friendly. They made the car buying process very simple. Very professional and would I had a great experience at W&L Subaru. Staff was very helpful and friendly. They made the car buying process very simple. Very professional and would recommend utilizing their services! More