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W&L Subaru

Northumberland, PA

4.8
4,926 Reviews
From the moment W&L Subaru opened its doors back in 1965, we have dedicated ourselves to offering a relaxed and pleasant car purchasing experience to the people of Northumberland, PA, spanning more than five decades. Right from the beginning, our dealership has been a family-owned venture, where we emphasize a stress-free shopping atmosphere. It's our pleasure to provide considerate extras for our customers, including free loaner cars during service appointments and complimentary pick-up and delivery services for those in the local area. At our dealership you will find the most popular new Subaru models, as well as a comprehensive array of used cars, trucks, crossovers and SUVs. Our courteous, experienced and professional staff is waiting to assist you, no matter what stage or automotive ownership you're at - shopping, buying or Subaru servicing. When you're here, you're family. That's the W&L Difference!
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535 Point Township Dr

Northumberland, PA

17857

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Showing 4,926 reviews

June 03, 2019

BUY LOCAL Buying a care can be stressful. Needing a car within a 14 day window is even more so. I think if you go in with a knowledge of what car you want and More

by Jean5346
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Tomsa
Jun 04, 2019 -

W&L Subaru responded

Thank you for taking the time to review our dealership! We strive to eliminate the stress, and we are glad we were able to help you!

June 03, 2019

Awesome This is my fourth Subaru Outback from this dealership in as many years. The cars are totally reliable, having never returned to the dealership for an More

by onehpbmw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shaunda Zeigler, Kris Little, Angela McCormick
Jun 04, 2019 -

W&L Subaru responded

Thank you so much for the review! We are glad to have given you another great experience!

June 03, 2019

Great service Everyone we dealt with was great. Donna, Kyle, Mark and Brian were extremely friendly. There was no sales pressure and everyone was very efficient at More

by swhawk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donna Gallo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Bennar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Pisarz, Mark Piercy
Jun 04, 2019 -

W&L Subaru responded

We are pleased that you enjoyed your purchase here! Thanks for the review, and have a great day!

June 03, 2019

Customer Service and Professionalism I have mostly Toyota's because the service people went above and beyond expectations. That has changed and I remembered how great W& L Subaru service More

by EMORRISO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2019 -

W&L Subaru responded

Thanks for this review and rating! We look forward to helping you when you are ready to trade those Toyotas!

June 02, 2019

Good used car experience I was in the market for a used car. I checked their inventory and found one that I liked. I contacted them and set up a time to meet. I liked the car More

by jny0654
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaunda Zeigler, Angela McCormick
Jun 03, 2019 -

W&L Subaru responded

It was a pleasure helping you with your purchase! Thanks for the feedback, and have a great day!

June 01, 2019

Great dealership Ken was very knowledgeable with the vehicles. Very kind and professional.. Iboufht my last Subaru from Ken and he was great so I asked for him again.m More

by cindy_dietterick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Piercy, Ken Heim
Jun 03, 2019 -

W&L Subaru responded

Ken is a great salesman for sure, and I will let him know you had a great experience! Thank you for taking the time to post this review!

May 31, 2019

Pleasant, friendly, no pressure sales This was the second new vehicle purchased from W&L. Very friendly dealership to do a transaction with, pleasant atmosphere, no pressure sales that gav More

by shifferwellservice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Bennar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shaunda Zeigler
May 31, 2019 -

W&L Subaru responded

Thanks for the feedback, and we are looking forward to helping you again in the future!

May 30, 2019

Best dealership ever! I highly recommend W &L Subaru ken my salesman was awesome everybody there was awesome if you need a great car go to W&L More

by cornetta67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Shoup
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Heim
May 30, 2019 -

W&L Subaru responded

It was our pleasure helping you! Thank you for the review and rating!

May 29, 2019

Always Great Customer Service . I will continue to have my RU serviced by W & L Subaru. They are always professional, friendly, and courteous. Thank you W&L! More

by MSz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kris Little
May 30, 2019 -

W&L Subaru responded

Thanks for the 5-star rating! We are so glad to have given you a great experience here!

May 28, 2019

Annoying The first time I went for two recalls to be taken care of. The staff was nice but left my center console unattached and left out parts when reattachin More

by JUSTINEEFOX1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kris Little
May 29, 2019 -

W&L Subaru responded

Justine, I'm very sorry for your experience here. I sympathize greatly with your concerns, and would like to help make it right. Please call me at 570.473.3432. My name is Rob, and I will do what I can to turn this around for you. Thank you for the feedback, and I hope to hear from you soon.

May 29, 2019 -

JUSTINEEFOX1 responded

A big thank you to WnL for reaching out to make this right, a lot of big companies these days are quick to dismiss customers, you’ve definitely earned my respect. Thank you for being so quick and generous!

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