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This rating includes all service center reviews, with more weight given to recent reviews.
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2,063 Reviews of W&L Subaru - Service Center
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April 30, 2025
Went for 12000 mile oil change. Was very busy but was done lot faster than I thought it would take. Was very busy but was done lot faster than I thought it would take. More
by hmarvsue
Verified CustomerEmployees Worked With
April 29, 2025
I couldn’t have been more impressed with the W&L dealerships. Clearly customer service is their priority and they delivered on that front exceptionally well dealerships. Clearly customer service is their priority and they delivered on that front exceptionally well More
by pbdumond
April 26, 2025
W&L is the most professional auto repair shop i ever used. I hesitate to purchase a vehicle elsewhere. used. I hesitate to purchase a vehicle elsewhere. More
by chillisquaque
April 25, 2025
Great experience and great dealership! The first time I've taken my car there to be serviced and it couldn't have been better. Staff was friendly and timely. The first time I've taken my car there to be serviced and it couldn't have been better. Staff was friendly and timely. More
by dterry3
April 23, 2025
I'm very satisfied with the personal way they run the customer end of the shop! I'm also very satisfied with the quality outcome and timeliness of the work done to my car! customer end of the shop! I'm also very satisfied with the quality outcome and timeliness of the work done to my car! More
by geneo118
Employees Worked With
Jen, Shaun and the Mike
April 23, 2025
wonderful people, perfect services done on my car the people at the desk were always kind and helpful, the service to my car was done quickly, you cannot even tell that i had to have it repaired people at the desk were always kind and helpful, the service to my car was done quickly, you cannot even tell that i had to have it repaired More
by dominique.kowalick
April 23, 2025
Had my car over 5 days from collision center . . messages every day stated my windshield was being installed. When in fact it wasnt.. then Keayon called me said it was finished and I had to pay my . messages every day stated my windshield was being installed. When in fact it wasnt.. then Keayon called me said it was finished and I had to pay my deductible so they could send car back to w & l collision .. I pd it ..I left work tp go get car and return rental .. drove 90 min and car wasn't at collision .. Keayon said car was still being worked on and would be done by end of day .. he lied earlier in the day .. I missed work .. and I had to pay an extra 2 days on my rental .. this is unacceptable.. and I want to know how I will be compensated for it . Unhappy customer.. w & l collision called me every day to inform me what was going on ..they went above and beyond can't say the same for service center and esp ..Keayon.. Signed.. unhappy Scott Rhody More
by roaddog8
Employees Worked With
April 19, 2025
Everyone, from the initial call to be seen that very day, were kind, underdtanding, & accommodating. were kind, underdtanding, & accommodating. More
by varano795@gmail.com
April 19, 2025
Everyone, from the initial call to be seen that very day, were kind, underdtanding, & accommodating. were kind, underdtanding, & accommodating. More
by varano795@gmail.com
