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W&L Subaru - Service Center

Northumberland, PA

4.7
2,065 Reviews

2,065 Reviews of W&L Subaru - Service Center

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March 04, 2022

the people are so polite and nice the work is very well done but they didn't explain how to use the remote start More

by bshingler13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Beck
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil Rizzo
Mar 04, 2022 -

W&L Subaru responded

Thank you for the feedback! We're sorry you didn't get an explanation on the remote start! Please call us any time at 570.473.3432, and we will be happy to go over that with you!

Mar 04, 2022 -

bshingler13 responded

we read the book it's ok

March 04, 2022

W&L has been my dealership of choice for 20 years. The entire team is friendly, honest, and willing to go the extra mile - literally - to help when needed. More

by mark@mynddset.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Becky Kline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cliff Clymer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2022 -

W&L Subaru responded

Thank you so much for your patronage over the years! We really appreciate it!

March 04, 2022

This was my first time at W&L Subaru and they were really great. I wasn't quite sure where the service desk was, but I was met outside and given directions. At the end of the service, the tech explained what More

by bianca hoffman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil Rizzo
Mar 04, 2022 -

W&L Subaru responded

Thanks so much for taking the time to post this review! Have a great day!

March 04, 2022

They corrected a difficult repair problem for me and provided excellent service in every way. More

by ljnester
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cliff, Mike, Phil Rizzo
Mar 04, 2022 -

W&L Subaru responded

It was our pleasure helping you! Thanks!

March 03, 2022

i was treated very nicely and the service done on my vehicle was done in very good time and professional. you folks have a very nice dealership with good employees. Have a great day. More

by ronaldnmarylou
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2022 -

W&L Subaru responded

Thank you, and we hope to see you for your next service!

March 03, 2022

W&L Subaru has great staff, clean restrooms, and excellent service. You won't be disappointed when you go there! More

by Gturn22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil Rizzo
Mar 05, 2022 -

W&L Subaru responded

We're very pleased you had such a great experience at our service department! Thank you for the feedback!

March 03, 2022

Bought my car in July 2021. Was the first time I was there for the service dept. Everyone was friendly and I felt comfortable. They are fast and efficient More

by ccwaltman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Rizzo
Mar 04, 2022 -

W&L Subaru responded

Thank you!

March 02, 2022

Best Subaru dealership around. Service department is exceptional, you are acknowledged as soon as you walk in the door :) More

by tak1964
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil Rizzo
Mar 02, 2022 -

W&L Subaru responded

Thanks so much!

March 02, 2022

We are currently leasing our third Subaru from W&L. I have never had a more pleasant experience with a dealership than with W&L. Very professional, easy to deal with and staff is always very courteous. More

by mlgbaseballcards
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil Rizzo
Mar 02, 2022 -

W&L Subaru responded

Thank you for all the repeat business! Have a great day!

March 02, 2022

very cooperative, pleasant personnal , i was kept informed by email of my vehicle's progress during repairs. More

by rrdepot
Recommend Dealer
Yes
Employees Worked With
Shaun Regan,Rusty Kaurman
Mar 02, 2022 -

W&L Subaru responded

Thank you!

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