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W&L Subaru - Service Center

Northumberland, PA

4.7
2,088 Reviews

2,088 Reviews of W&L Subaru - Service Center

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March 12, 2020

Always the best! As W &L strives to give the finest customer and car service in the industry, nothing beats the focus of their team effort. Always a pleasure to do b More

by sweettoothfairy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Young, techs AR and RC ( whom I did not meet)
Mar 12, 2020 -

W&L Subaru responded

Thanks so much! We really appreciate your business!

March 06, 2020

a seamless customer experience. A quick website appointment for several recalls, in and out with a loaner, then left three hours later a satisfied customer. Luke took the time to re More

by dlmoyer18634
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
LUKE SHELLENBERGER
Mar 06, 2020 -

W&L Subaru responded

Thanks for the 5-star review! We really appreciate it!

March 05, 2020

Friendly and speedy check-in. Comfortable lounge area with lots of snacks and beverages. Service work left me reassured with my vehicle for the next 6000 miles. More

by RRWHITE37
Recommend Dealer
Yes
Employees Worked With
Kris Little
Mar 06, 2020 -

W&L Subaru responded

We are pleased that you enjoyed the free amenities in the customer lounge! Thanks for the review, and have great day!

March 04, 2020

GREAT JOB! Very fast efficient service by master tech Dustin Bollinger, he changed my oil while I was working even! I was out of windshield wiper fluid in my bab More

by christianshopsagain36017859
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Perles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shaunda Zeigler
Mar 05, 2020 -

W&L Subaru responded

We are so glad you had a great service experience! Have a great day!

March 04, 2020

Oil Change State Inspection Filter Changes Work done in a timely manner. The W & L dealership is always good to work with. They kept me informed of every step that was happening and things wen More

by gah10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luke Shellenberger
Mar 05, 2020 -

W&L Subaru responded

Thanks for the review!

March 02, 2020

I have been pleased with the staff and services at W&L Suburu! They are friendly and helpful! They kept me informed on the process and cost of the repairs that were needed! More

by mama02bear
Recommend Dealer
Yes
Employees Worked With
Isaac Young
Mar 03, 2020 -

W&L Subaru responded

Thank you for rating our dealership! We are glad you had such a positive experience!

February 28, 2020

Chris is on target with problems with our vehicle. Have not met anybody we didn't like. Everyone is exceptionally friendly and very helpful. Will definitely be back. Everything is great- don't change More

by thomas.j.reese
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kris Little
Feb 28, 2020 -

W&L Subaru responded

Thank you for the review Thomas! Have a great day!

February 28, 2020

I appreciate that even though I do not have a Subaru they went over and above to help me when I had an issue. I did buy my Toyota 4 Runner there with an extended warranty. They were great!!! More

by cyn101461
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Isaac , Kris Little, Phil Rizzo
Feb 28, 2020 -

W&L Subaru responded

I'm glad we could help you! If you need anything else just let us know! Thanks!

February 28, 2020

very helpful had coupon out of date for oil change when I ask if they would still let me use it the service man said i could. very thankful that he left me use it. More

by CLIFFORD3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
did not know the mans name who waited on me
Mar 02, 2020 -

W&L Subaru responded

Thanks for posting! If you need anything else, just let us know!

February 27, 2020

technician did a great job, over and above what i had asked for, found issues and corrected them, was very pleased... love the car wash too!! More

by yeager711
Recommend Dealer
Yes
Employees Worked With
Kyle Bennar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : cashier was very pleasant and kind!, Kris Little
Feb 27, 2020 -

W&L Subaru responded

Thanks for taking the time to post this review! Have a great day!

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