2,073 Reviews of W&L Subaru - Service Center
Excellent customer service Had body repairs done after an accident. Repairs where done in a efficient and timely manner. Very friendly and informative. Loaner car provided witho Had body repairs done after an accident. Repairs where done in a efficient and timely manner. Very friendly and informative. Loaner car provided without any hassles. More
Service department does what they want on your dime I had my Subaru towed to W&L recently because my oil filter "exploded" (their words not mine) , 18k on my car, so everything was supposed to be under I had my Subaru towed to W&L recently because my oil filter "exploded" (their words not mine) , 18k on my car, so everything was supposed to be under the manufacturer warranty. They covered the tow, i had to front the cost for everything else, oil and filter, that's fine. They also included an extremely overpriced "degrease" which i wasn't even asked about, i could have washed my car for 12 quarters instead of the 110 dollars they charge. On top of that my entire bumper still had oil all over it. Last time i took it there for an oil change they insisted i pay them to change my cabin air filter for 80 dollars, get out of here, the car had less than 10k on it. Super sad they actually get people with that!! Hopefully another Subaru dealer pops up soon so i can stop dealing with these crooks!! Maybe the salesmen are more professional but their service department is a JOKE! More
Great care and service. W & L provides complete service for my Subaru in a very professional but friendly way. Each employee was helpful and personable as well as profession W & L provides complete service for my Subaru in a very professional but friendly way. Each employee was helpful and personable as well as professional. Their hard work is appreciated. More
Outstanding Great service-department. Knowledgeable staff. Dependable. Friendly. Use genuine Subaru parts. Professional demeanor. Pleasant atmosphere. All em Great service-department. Knowledgeable staff. Dependable. Friendly. Use genuine Subaru parts. Professional demeanor. Pleasant atmosphere. All employees are an asset to W&L Subaru dealership. More
No appointment oil Change Thankful for being able to just stop in and get an oil change. Service was very good. Waiting area was comfortable and even snacks and drinks to enjoy Thankful for being able to just stop in and get an oil change. Service was very good. Waiting area was comfortable and even snacks and drinks to enjoy as needed. More
Awesome I purchased my first Subaru in 2015 in SoCal. I moved her in December of that year, and have taken my car(s) to W&L ever since. I've never found any I purchased my first Subaru in 2015 in SoCal. I moved her in December of that year, and have taken my car(s) to W&L ever since. I've never found any reason to look elsewhere, and have purchased three additional vehicles from them since then. As far as I'm concerned, this dealership, both in service and sales, is what all others should strive to be. More
Warranty service The entertainment/GPS system had function issues immediately after we purchased the vehicle.Being first time Subaru purchasers we were unaware of the The entertainment/GPS system had function issues immediately after we purchased the vehicle.Being first time Subaru purchasers we were unaware of the system.We received approval of a replacement system after updates did not fix radio or GPS issues. The techs met our expectations. More
oil change Everything went good The service was good. Everyone was nice. will return again. The drive in is good. Because you don't need an appointmen Everything went good The service was good. Everyone was nice. will return again. The drive in is good. Because you don't need an appointment. More
Oil change Fast, efficient and friendly service. It was a nice surprise to have my car washed at the end of the service. There was no waiting and no hassle. Top Fast, efficient and friendly service. It was a nice surprise to have my car washed at the end of the service. There was no waiting and no hassle. Top notch! More
Very helpful and efficient. I was able to get the date and time that I needed and my car was taken care of right away. My service was done in good time and they even helped me o I was able to get the date and time that I needed and my car was taken care of right away. My service was done in good time and they even helped me out with some smudges I could not get out of the leather side panels. More