W&L Subaru - Service Center

excellent Great service staff. Very professional. It’s actually pleasant to have car serviced. Staff very courteous, listens well and goes beyond average in mee Great service staff. Very professional. It’s actually pleasant to have car serviced. Staff very courteous, listens well and goes beyond average in meeting customer requests and needs. W&L is a first class dealership. More

Overall good Overall the service has always been excellent until this last visit. I was scheduled for a service and inspection. The inspection was not completed du Overall the service has always been excellent until this last visit. I was scheduled for a service and inspection. The inspection was not completed due to running out of emission stickers. I was not informed the inspection was not done and realized it when I got home and called back. Kris was helpful in finding out why it was not done. How do you run out of stickers on the 1st of the month. Also I should have been notified of this prior to my appointment to see if I wanted to reschedule. I travel 80 miles round trip to come to your dealership and this is causing an extra trip. You have offered to drive to my house and leave a loaner while you take my car for inspection but this is still putting mileage and wear and tear on the vehicle. I hope in the future the dealership notifies patrons of things like this prior to their appointment. More

Outstanding customer service Everyone I dealt with from the beginning of the day through the end has been both friendly and professional. My car service was done even more quickl Everyone I dealt with from the beginning of the day through the end has been both friendly and professional. My car service was done even more quickly than I expected too. More

Service department does what they want on your dime I had my Subaru towed to W&L recently because my oil filter "exploded" (their words not mine) , 18k on my car, so everything was supposed to be under I had my Subaru towed to W&L recently because my oil filter "exploded" (their words not mine) , 18k on my car, so everything was supposed to be under the manufacturer warranty. They covered the tow, i had to front the cost for everything else, oil and filter, that's fine. They also included an extremely overpriced "degrease" which i wasn't even asked about, i could have washed my car for 12 quarters instead of the 110 dollars they charge. On top of that my entire bumper still had oil all over it. Last time i took it there for an oil change they insisted i pay them to change my cabin air filter for 80 dollars, get out of here, the car had less than 10k on it. Super sad they actually get people with that!! Hopefully another Subaru dealer pops up soon so i can stop dealing with these crooks!! Maybe the salesmen are more professional but their service department is a JOKE! More

Excellent customer service Had body repairs done after an accident. Repairs where done in a efficient and timely manner. Very friendly and informative. Loaner car provided witho Had body repairs done after an accident. Repairs where done in a efficient and timely manner. Very friendly and informative. Loaner car provided without any hassles. More

removed and replaced passenger side low beam Above service with car wash was completed in less than twenty five minutes even tho I had appointment. Very good from begining to end as always. Above service with car wash was completed in less than twenty five minutes even tho I had appointment. Very good from begining to end as always. More

Outstanding Great service-department. Knowledgeable staff. Dependable. Friendly. Use genuine Subaru parts. Professional demeanor. Pleasant atmosphere. All em Great service-department. Knowledgeable staff. Dependable. Friendly. Use genuine Subaru parts. Professional demeanor. Pleasant atmosphere. All employees are an asset to W&L Subaru dealership. More

Great care and service. W & L provides complete service for my Subaru in a very professional but friendly way. Each employee was helpful and personable as well as profession W & L provides complete service for my Subaru in a very professional but friendly way. Each employee was helpful and personable as well as professional. Their hard work is appreciated. More

No appointment oil Change Thankful for being able to just stop in and get an oil change. Service was very good. Waiting area was comfortable and even snacks and drinks to enjoy Thankful for being able to just stop in and get an oil change. Service was very good. Waiting area was comfortable and even snacks and drinks to enjoy as needed. More

Awesome I purchased my first Subaru in 2015 in SoCal. I moved her in December of that year, and have taken my car(s) to W&L ever since. I've never found any I purchased my first Subaru in 2015 in SoCal. I moved her in December of that year, and have taken my car(s) to W&L ever since. I've never found any reason to look elsewhere, and have purchased three additional vehicles from them since then. As far as I'm concerned, this dealership, both in service and sales, is what all others should strive to be. More