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W&L Subaru - Service Center

Northumberland, PA

4.7
2,064 Reviews

2,064 Reviews of W&L Subaru - Service Center

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March 27, 2025

My first time for service. Everything went well. All staff members I encountered were courteous and helpful. More

by Jim R
Recommend Dealer
Yes
Employees Worked With
Matt Gilbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Gilbert
Mar 28, 2025 -

W&L Subaru responded

Thanks, Jim!

March 27, 2025

Owen was helpful in setting up our Starlink connection. There was a problem requiring us to bring the vehicle in. Owen promptly addressed the issue and we were on our way. More

by joytel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Barrenechea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Owen Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colby Coxe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2025 -

W&L Subaru responded

It was our pleasure helping you with your Starlink! Thanks for posting, and have a great day!

March 26, 2025

I always receive quick and excellent service . .. I love how they always answer all of my questions and concerns More

by lhassell2
Recommend Dealer
Yes
Employees Worked With
Owen Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Owen Long
Mar 26, 2025 -

W&L Subaru responded

Thanks so much for the review!

March 26, 2025

Great service love that they come get my vehicle at GEISINGER and deliver it when finished. Thanks to Roy beck for receiving my texts in the morning where I park More

by treic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Barrenechea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Owen Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keayon Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Gilbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pete Picciurro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2025 -

W&L Subaru responded

Thanks so much for the review! We're delighted you enjoy our free customer pickup-and-delivery valet for service!

March 24, 2025

Matt Worked with. Me with the problem and was very helpful . He kept us informed with what was needed More

by mfollmer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Gilbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2025 -

W&L Subaru responded

Thank you so much for the review!

March 23, 2025

I would recommend to anyone to take their vehicle to them. They let you know what is going on with your vehicle and fix right. Not like some other dealership. More

by baccmc16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keayon Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2025 -

W&L Subaru responded

Thank you so much for reviewing your service experience!

March 23, 2025

Friendly employees. My car was taken in for service on time. Comfortable waiting area. There was no charge for inspection. I appreciated the car being washed. More

by lgbaysore
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Barrenechea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Owen Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keayon Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pete Picciurro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2025 -

W&L Subaru responded

Thank you for the review! We're glad you enjoyed the free automatic car wash!

March 22, 2025

First rate car care and customer service. Love the videos showing inspection and explanations of findings. The waiting area is comfortable, clean and bright. Always feel welcome at W&L. More

by J. Edivan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keayon Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2025 -

W&L Subaru responded

Thanks so much! We appreciate your business!

March 22, 2025

Great job Jenn was a pleasure to work with. Could never tell it was wrecked. More

by higleyjeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenn Higley
Mar 26, 2025 -

W&L Subaru responded

Thank you so much for reviewing our collision center! We delighted that you are pleased with the repairs!

March 22, 2025

The dealership has been wonderful from purchasing the vehicle to servicing the vehicle. They keep you informed every step of the way and take their time answering all my questions. More

by dwheeler2211
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Owen Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2025 -

W&L Subaru responded

Thanks so much for the 5-star ratings! If you need anything at all just let us know!