Tony Barrenechea
Tony Barrenechea at W&L Subaru
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Tony Barrenechea

Customer Experience Advisor

W&L Subaru

535 Point Township Dr
Northumberland, PA 17857

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4.8
13 Reviews

Languages Spoken

English English

Spanish Spanish

4.8

13 Reviews

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13 Reviews of Tony Barrenechea

April 24, 2024

Dealership Rating
Employee Rating

Great service and awesome costumer care. They go out of their way to accommodate their clients! More

by jraefeerrar
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Apr 25, 2024

W&L Subaru responded

Thanks for the 5-star review!

April 21, 2024

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Amazing service department, definitely goes above and beyond to Insure customer satisfaction. Sales department is very upfront and honest with customers. More

by sdeitrich1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 22, 2024

W&L Subaru responded

Thanks for reviewing our service department! Have a great day!

March 12, 2024

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Amazing! Everyone was helpful. They all took their time and were very knowledgeable about my vehicle. More

by anthonybarrenechea
Recommend Dealer
Yes

Other Employees Tagged: Tony Barrenechea

Mar 13, 2024

W&L Subaru responded

Thanks so much!

January 21, 2024

Dealership Rating
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I am VERY disappointed the charge on a new car of $899 is not already on my car for what it sold for! I noticed this charge prior to making my sizeable deposit. I never realized the car paint did not have More

by meichner
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Austin Clark, Colby Coxe

Jan 23, 2024

W&L Subaru responded

Thank you for your review. As background, unfortunately Subaru does not provide a warranty (or chemical protectants) that will cover paint damage from things like acid rain, UV radiation, road salt, tree sap, insect guts, bird droppings etc. Unfortunately, neither do the other major manufacturers (Honda, Nissan, Mazda, Dodge, Chevy, Ford, Toyota, etc). As you indicated, we sell an aftermarket warranty for $899 that covers damage to the paint from those items for 7 years (on a new car purchase). The nice thing about that coverage is that it also includes a warranty on the interior that will cover certain kinds of damage including stains from blood, food, urine, and pet messes, etc (the interior protectant is similar to the stain guard that is usually offered for sale when you purchase a sofa). This is all optional coverage of course, which customers can decline if they so choose. If you have any questions, feel free to give us a call at 570.473.3432, and we'll be happy to help in any way we can. Thank you again for your review, and have a great day.

November 16, 2023

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The sales team was great! Kyle sold us our 2017 seven years ago. HE continues to put the client first and creates a positive experience! More

by djgifford
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Kyle Bennar, Dan Saunders

Nov 17, 2023

W&L Subaru responded

Thank you so much for the repeat business!

October 31, 2023

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It’s a nice dealership and a great place to buy a new car at. More

by browniewrx
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Curt Reid, Nick Chubb

Nov 02, 2023

W&L Subaru responded

Thanks so much for the review!

October 30, 2023

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Employee Rating

The best place to buy a car they are so friendly and do not push you into something you don't want More

by tammyaustin1964
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Andy Long, Mike Rorke, Owen Long, Colby Coxe , Kim Rorke, Jen. Customer service

Oct 31, 2023

W&L Subaru responded

Thank you for sharing your thoughts online! Have a great day!

October 29, 2023

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Employee Rating

While dealing with Kim Rorke was confusing and wasn’t answering many of my questions More

by baby_18222
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Rorke, Tony Kauffman, Colby Coxe , Kim Rorke

Oct 31, 2023

W&L Subaru responded

Thank you so much for the feedback. We are sorry your experience with Kim was unsatisfactory, but we are glad that you had 5-star-level interactions with Mike, Tony, and the other Tony. Thanks for your business, and have a great day!

October 02, 2023

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Fair. Clear. Did do what we spoke about. Easiest process I ever had with a car dealership. sales joe and Tony in finance were professional and know their More

by abucciarelli
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 02, 2023

W&L Subaru responded

Thanks so much for taking the time to share your experience with us online!

September 10, 2023

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Employee Rating

Building was spotless and new. Everyone was courteous and friendly. Christian was forthright and open during our conversations.we got what we wanted, wasn’t pressured to buy anythi More

by ridall2000
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Christian Perles, Tony Kauffman

Sep 12, 2023

W&L Subaru responded

It was our pleasure making your purchase easy and hassle-free! If you need anything else, just let us know!

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