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W&L Subaru - Service Center

Northumberland, PA

4.7
2,082 Reviews

2,082 Reviews of W&L Subaru - Service Center

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February 08, 2023

we enjoyed the video of the undercarriage the staff was very professional the wating area was very clean More

by jeffm599
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2023 -

W&L Subaru responded

Thank you!

February 07, 2023

Loved the video inspection and explanation of the services recommended. Also liked being able to approve by email. More

by ATPETRICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2023 -

W&L Subaru responded

Thank you!

February 06, 2023

Very friendly staff and nice facility. I love the drive in service doors. The loaner cars are the best for our busy family. I've never had an issue with any of the work done on my vehicle. More

by nickygrl1988
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Shoup
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Bennar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2023 -

W&L Subaru responded

Thank you for sharing your experience online! We really appreciate it!

February 05, 2023

So happy with my Subaru Crosstrek ! I will be taking it to W and L for all services! More

by tjsh3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2023 -

W&L Subaru responded

Thanks so much for your review!

February 05, 2023

This dealer ship is top notch and this is the reason I come here. Thank you all ! More

by lynnben@comcast.net
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dale Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2023 -

W&L Subaru responded

Thank you for the feedback!

February 04, 2023

Answered all my questions. In-and-out in no time period. Staff was very polite and helpful. More

by serdman68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry don't remember the names.
Feb 08, 2023 -

W&L Subaru responded

Thank you so much!

February 04, 2023

Took time to explain what my car needed for inspection. They make it so easy with coming to pick up my car and leaving a loaner. Excellent customer service More

by dollface17872
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim Rorke
Feb 08, 2023 -

W&L Subaru responded

Thanks!

February 03, 2023

Great service, explained everything that they found, recommended that filters Be changed and had work done in a timely manner. Well pleased. More

by Sander2133
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2023 -

W&L Subaru responded

Thanks! We appreciate the feedback!

February 02, 2023

I continue to be impressed with W&L Subaru. Recently, my Outback had an extended stay due to availability problems with a needed part. This was beyond W&L’s control, but they let me use a brand More

by dave.kline
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Isaac
Feb 03, 2023 -

W&L Subaru responded

Thank you for taking the time to review our service department! It was our pleasure helping you!

February 01, 2023

Appreciated the at-home vehicle pick up and transparency of inspection via the video they shared. Every thing on time, and good about checking with us before doing anything. Very happy with W & L service! More

by MF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2023 -

W&L Subaru responded

Thank you so much for the feedback!

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