3,619 Reviews of Walker Ford - Service Center
I called after hours with a few questions for the service department about my 2018 F150 I had purchased from another dealership pre owned and they responded the next day. They let me know that the issue I wa department about my 2018 F150 I had purchased from another dealership pre owned and they responded the next day. They let me know that the issue I was having was on a TSB for my 2018 F150 and is covered by the factory warranty. An appointment would be weeks out but Don said if I could drop it off he would fit it in as soon as possible. I did and I had it back that same week. Thank you so much Don and Steve. I will always bring my truck to Walker for service. John Thompson More
Great service. Able to quickly identify the problem. Went out of their way to make sure I had a loaner vehicle as my repair took a long time, due to unavailable par Able to quickly identify the problem. Went out of their way to make sure I had a loaner vehicle as my repair took a long time, due to unavailable part which was not the fault of this dealership. More
Love walker Ford! Did great work, fast, honest, and excellent work. Even detailed the interior and no additional charge. They have a customer for life. Did great work, fast, honest, and excellent work. Even detailed the interior and no additional charge. They have a customer for life. More
Whole experience was great. Steve really took care of me. Upfront about everything that was happening. Definitely coming back again. Steve really took care of me. Upfront about everything that was happening. Definitely coming back again. More
Mike went above and beyond to understand what I was looking for and to get to the bottom of the issue looking for and to get to the bottom of the issue More
I got my car back faster than before when getting an oil change. Usually I wait forever. change. Usually I wait forever. More
Walked me to the waiting room upon arrival. Coffee bar pointed out. Came in to update me. Very pleasant experience. Coffee bar pointed out. Came in to update me. Very pleasant experience. More
Another great experience on my service visit. My car was taken on time per my appointment and was ready right around the time I was told. My Service person was professional, knowledgeable and f My car was taken on time per my appointment and was ready right around the time I was told. My Service person was professional, knowledgeable and friendly. More
Don was great to work with. He was always in contact with me about what was going on with my vehicle. He was always in contact with me about what was going on with my vehicle. More
Mike Murray did an Outstanding job with scheduling, and ensuring all was completed on our Ford Explorer. The Team at Walker Ford sets the standard for customer service. ensuring all was completed on our Ford Explorer. The Team at Walker Ford sets the standard for customer service. More