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Walker Ford - Service Center

Clearwater, FL

4.6
3,636 Reviews

3,636 Reviews of Walker Ford - Service Center

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November 08, 2024

Mobile Service was great! From the advisor, to the mechanics that showed up to service the recalls, everything was easy. If all of the services from Walker are like this, I wi More

by BERGERR0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shea
Nov 10, 2024 -

Walker Ford responded

Hello, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

November 08, 2024

They never even looked at our truck and never called us throughout the day. We called the next morning to get a status of the vehicle and they never even looked at it so we picked it up. We will take it so More

by PATCAIN62
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike
Nov 10, 2024 -

Walker Ford responded

We are so disappointed to learn of this situation you have described. Please reach out to us at (727) 535-3673 when you have a chance so we can discuss your concerns and hope to resolve this matter to your satisfaction.

November 06, 2024

As always, Walker Ford performed as I have come to expect. This trip was an expensive one, but wasn't a shock due to Don Mast's excellent care and professional performance. He kept us informed through More

by twovirginiaguys2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donald Mast
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2024 -

Walker Ford responded

Hi, we're pleased to hear everything was completed to your satisfaction! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 29, 2024

I called Brooks late in the afternoon, I needed to get the truck serviced as I was leaving town that week. Somehow he was able to squeeze me in on a Saturday. I waited there for the truck which took a lit More

by MCostello
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brooks Falzone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gatlin Hatcher
Nov 01, 2024 -

Walker Ford responded

Hello, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

October 24, 2024

Mike was very nice and knowledgeable was polite and helpful to us done a good job got the job ✔️ More

by annsmaanmy1938@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2024 -

Walker Ford responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If there is anything else we can do to assist you, please let us know! Take care!

October 21, 2024

This was my first time using the mobile services, and it was fantastic. Definitely will use again. Technicians were prompt and thorough. More

by sgilmore10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
Oct 25, 2024 -

Walker Ford responded

Hi, we are happy we could make your experience a positive one! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

October 20, 2024

Mike Murray has helped me quite a bit. He gets the work done quickly and explains everything very thoroughly. I totally appreciate that and I know that what he tells me is true. Highly rec More

by captainsbrowne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2024 -

Walker Ford responded

Hi, we appreciate your recommendation of our dealership! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 19, 2024

Excellent service at Walker Ford, very happy with the service center. They got the job done quick. More

by thaistick5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Kirk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2024 -

Walker Ford responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

October 16, 2024

Brooks was great and all went well. Very satisfied with the service. Thank you Walker More

by NBCPAT1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brooks Falzone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2024 -

Walker Ford responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 06, 2024

Stopped in last minute for a tire pressure problem. I was courteously and professionally greeted by Don Mast, then advised on how best to handle the issue. Problem was resolved a few hours later. Outst More

by BOOGERS1958
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donald Mast
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2024 -

Walker Ford responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is ever anything else we can do for you! Safe travels!

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