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Brooks Falzone
Brooks Falzone
Master Certified Service Advisor
Walker Ford
17556 US Hwy 19 North
Clearwater, FL 33764
103 Reviews
Dealership Experience
2 yrs
Industry Experience
28 yrs, 11 mos
103 Reviews
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103 Reviews of Brooks Falzone
July 03, 2026
The entire Walker Ford service team has always been great to work with but Brooks is my go to Service Advisor. I know he will get my car taken care of and will be honest with me. to work with but Brooks is my go to Service Advisor. I know he will get my car taken care of and will be honest with me. More
by JESSICA.RITZMANN814
July 01, 2026
Brooks was extremely helpful, professional, and overall friendly to work with. He is the reason I come back to Walker Ford and I specifically ask for him for any service needs. friendly to work with. He is the reason I come back to Walker Ford and I specifically ask for him for any service needs. More
by JESSICA.RITZMANN814
Verified CustomerJune 24, 2026
The experience at Walker Ford is always top notch. When I call for an appointment, I will ALWAYS ask that Brooks be my point of contact. He is a genuine and caring professional - not to mention a fan When I call for an appointment, I will ALWAYS ask that Brooks be my point of contact. He is a genuine and caring professional - not to mention a fantastic human being. Thanks Walker Ford!! More
by lenalv65
June 22, 2026
Brooks was extremely helpful, communicative, and professional. He got our car in and fixed in a timely manner while also dealing with going through a warranty for the repairs. professional. He got our car in and fixed in a timely manner while also dealing with going through a warranty for the repairs. More
by ALECBEV
June 21, 2026
The new (at least to me) online scheduling system was great. Brookes was a fantastic service advisor. Brought up a recall I didn't know about. great. Brookes was a fantastic service advisor. Brought up a recall I didn't know about. More
by Chuckwasson3
Other Employees Tagged: Brooks Falzone
June 16, 2026
After a bit of miscommunication, the experience was excellent. Very friendly and professional. The replacement parts solved all the problems excellent. Very friendly and professional. The replacement parts solved all the problems More
by Okobojijh
Other Employees Tagged: Brooks Falzone
June 10, 2026
A simple oil change and alignment should never be a 4-hour job, especially when i had an appointment. I did request that the steering wheel be checked, as it had a strange, loose, clicking sensation. T 4-hour job, especially when i had an appointment. I did request that the steering wheel be checked, as it had a strange, loose, clicking sensation. That was not addressed, nor did i get any kind of notification about their findings. More
by Austin C Sheldon
June 06, 2026
My phone call to custom service at Walker Ford was handled very professionally. Having the tech come out and inspect my truck for the. Recall was very convenient as he came to my house.And I really ap handled very professionally. Having the tech come out and inspect my truck for the. Recall was very convenient as he came to my house.And I really appreciate that service More
by HORSESWILD.US
Other Employees Tagged: Ryan Holcomb, Brian Kirk, Daniel Victory, Justin Boczar, Mike Murray, Steve McHenry, Donald Mast, Shelley Ritter, Jorge Colon Ocasio
