Brooks Falzone
Master Certified Service Advisor
Walker Ford
17556 US Hwy 19 North
Clearwater, FL 33764
Dealership Experience
1 yr, 10 mos
Industry Experience
28 yrs, 9 mos
87 Reviews
Write a Review87 Reviews of Brooks Falzone
April 24, 2026
The tech was friendly, prompt and courteous and completed a recall without being asked-especially since we didn't know about it! We always receive excellent service and appreciate the job the empl completed a recall without being asked-especially since we didn't know about it! We always receive excellent service and appreciate the job the employees do to keep us coming back! More
Other Employees Tagged: Ryan Holcomb, Brian Kirk, Daniel Victory, Justin Boczar, Mike Murray, Steve McHenry, Donald Mast, Shelley Ritter, Jorge Colon Ocasio
April 24, 2026
This was my fist visit since purchasing my car back in October. I was quite impressed by the friendliness and helpful ways from Brooke. The lady at the checkout was very nice too. I really appreciate and October. I was quite impressed by the friendliness and helpful ways from Brooke. The lady at the checkout was very nice too. I really appreciate and love that quality in people. More
Other Employees Tagged: Gloria Capra-Solis
April 22, 2026
Overall experience was very good. We worked with Tim Kaat on the purchase of our 2025 Expedition a few months back and he helped us getting our first service appointment. Brooks w We worked with Tim Kaat on the purchase of our 2025 Expedition a few months back and he helped us getting our first service appointment. Brooks welcomed us in service and was very helpful. Michael was our advisor and was very good, too. He explained what service was completed. Our first experience with Walker was very positive. Thanks! More
Other Employees Tagged: Tim Katt, Mike Murray, Mike Blankenship
April 17, 2026
Absolutely love this place. I recommend all my friends and family to bring their vehicles here for service I recommend all my friends and family to bring their vehicles here for service More
Other Employees Tagged: Vince Romano, Ryan Holcomb, Brian Kirk, Daniel Victory, Justin Boczar, Mike Murray, Steve McHenry, Shelley Ritter, Jorge Colon Ocasio
April 08, 2026
After a frustrating experience at a different Ford dealership it was a pleasant experience to have not just one but two service department employees both respond immediately and with a "Can Do" attitu dealership it was a pleasant experience to have not just one but two service department employees both respond immediately and with a "Can Do" attitude. My recall repair was scheduled and done within a couple of days from initial contact. The courtesy shuttle was an added bonus making it possible for me to get other work accomplished. It was a great experience and I will definitely only call Walker Ford in the future! More

