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Walker Ford - Service Center

Clearwater, FL

4.6
3,619 Reviews

3,619 Reviews of Walker Ford - Service Center

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September 22, 2021

Fuí y tenían que repararme el problema de la dirección que debían repararme gratis, es un problema de ustedes de seguridad que peligra mi vida ya estaba conduciendo y se me bloqueó mi dirección, me pregun More

by Osvel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brian Kirk
2.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2021 -

Osvel responded

Ok esperaré por la supuesta solución.

September 22, 2021

Excellent! Drove car in and Amy, my Service Advisor, met me immediately and checked me in. Had my truck back in an a couple hours and she followed up periodically with me during this time. More

by bfunk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Andrisani
Sep 24, 2021 -

Walker Ford responded

We are happy to know that we could provide a 5-star visit for you. If there is more we can do, please let us know!

September 22, 2021

I thought they were very thorough and straight to the point.My new Ford explorer will always go there when needed! Thanks. More

by blondies7066
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Victory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2021 -

Walker Ford responded

Thank you for choosing us! We look forward to a chance to work with you again.

Sep 24, 2021 -

blondies7066 responded

Well I hope I don't have to come back but if I do I know I will be treated fairly and reasonably I would be back to oil changes for sure thanks

September 22, 2021

Mike was very professional and explained everything that needed to be done and there was no up selling. More

by SASHA6868
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2021 -

Walker Ford responded

Thank you for choosing our dealership. We look forward to working with you again in the future.

September 21, 2021

Get their own customers service when they're backed up 2 weeks helps a service industry can get back to work More

by Positricity
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Victory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2021 -

Walker Ford responded

Thank you for choosing our dealership! We appreciate your review and look forward to providing another great visit for you in the future.

September 21, 2021

Service Advisor Mike Murray is great! He was very thorough explaining things to me and helped me to understand my warranties and service schedule. Technician Aaron Reilly and Josh Reilly were very he More

by CLAUDIA1WALKER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2021 -

Walker Ford responded

Thank you for the 5-star review, Claudia. Please let us know how we can be of further assistance if there is anything more we can do!

September 20, 2021

The appointment was easy to set, part was ordered and I was called when it came in. The installation appointment went very well and there was a nice follow up call. I appreciate the staff being so professi More

by SHERRI.VOIGTS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Holcomb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2021 -

Walker Ford responded

Thank you for your feedback, Sherri! We are so pleased to hear that everything went well with your appointment. We are proud you chose us for your service needs and hope to see you again in future!

September 20, 2021

Always great and timely service. Never a long wait and service manager is always professional. More

by WAGS1020
Recommend Dealer
Yes
Employees Worked With
Daniel Victory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2021 -

Walker Ford responded

That's wonderful to hear! We are dedicated to providing an excellent service experience for every customer and we're so pleased we have succeeded for you. Thank you for your business and for choosing us!

September 20, 2021

Worked with Steve who is always great. Fast service and Steve always keeps up posted on what is going on. I have purchased five vehicles from walker ford in the last two years. They continue to give grea More

by MDOUGLAS2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve McHenry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2021 -

Walker Ford responded

Thank you for your kind words about Steve! He will be delighted to hear how pleased you were with your service experience. Thank you for your business and for your continued loyalty. We look forward to seeing you again soon!

September 19, 2021

I had my front bumper replaced. Terry was very helpful and kept me in the loop until it was ready to be picked up. The entire vehicle was immaculately detailed. I would recommend the collision departm More

by JIM_FINLAND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Jones
Sep 21, 2021 -

Walker Ford responded

Thank you for the great feedback! We're glad to hear everything was done well and to your standards. Our team strives to deliver the best service possible. Please let us know if there is anything more we can do for you in the future. Take care and have a great day!

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