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Walker Ford - Service Center

Clearwater, FL

4.6
3,622 Reviews

3,622 Reviews of Walker Ford - Service Center

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July 12, 2021

Twice, I've come in for an oil change and they did not get me when it was done. I had to ask them and it was finished over and hour ago More

by PMISIEWI
Recommend Dealer
Yes
Employees Worked With
Brian Kirk
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2021 -

Walker Ford responded

Thank you for your feedback. We're sorry you had to wait the extra time. At Walker Ford, we work hard to deliver a quality experience, but we certainly can improve in our efforts and will use your feedback to do so. Our number one goal is customer satisfaction and we hope to have an opportunity to show you our appreciation and take care of your car needs in the future.

July 12, 2021

Oil change and tire rotation was completed in a timely manner, Steve was very helpful and friendly, and got me an appointment the following week when I needed additional service faster that I anticipated More

by dylan.m.ortiz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve McHenry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2021 -

Walker Ford responded

Wonderful to hear, Dylan! We are glad that your service was excellent! We strive to please our guests!! Thank you for your business and come again soon.

July 11, 2021

Excellent service provided in a very professional manner; Steve McHenry did an excellent job of keeping me up-to-date and informed; a well-managed and efficient operation and organization. More

by rchildress
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve McHenry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2021 -

Walker Ford responded

We greatly appreciate your business and very kind words! Steve is a great asset to our team and will be very happy to hear your compliments! Thank you for choosing us!

July 11, 2021

Great service. Michael was very nice and professional. He took the time to explain everything, including the repair process, and was very helpful. I would definitely return. More

by LBURTCH408
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael
Jul 15, 2021 -

Walker Ford responded

Great to hear, thank you for taking the time to leave this review! Please let us know if there is anything else we can do to help!

July 11, 2021

Clean well designed waiting area. Tech keeps you informed as progress is made on service. Convenient friendly staff. Close to home quick in and out More

by misic29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2021 -

Walker Ford responded

Thank you! We appreciate your review and feedback about your service. Feel free to reach out again if there is anything else you need!

July 11, 2021

Dan was so helpful in coordinating the replacement of a damaged car part. His demeanor is respectful and cheerful. It is an easy to always choose Walker Ford. More

by THEFLORIDAFREYS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Victory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2021 -

Walker Ford responded

We are so happy to hear that your experience with us went so well! We strive to give our customers the best service every time they visit and your feedback helps us to do just this. Thanks again for sharing and we hope you continue to choose us for all of your future car needs!

July 11, 2021

I found the customer service to be exceptional. The guidance provided will result in financial savings to me for repairs than what I would have spent with a competitor. More

by Pb_bordelon in
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ryan Holcomb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Kirk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2021 -

Walker Ford responded

We appreciate you taking the time to let us know how our service department is doing. They will certainly be happy to hear your kind words! Please come back and see us for any of your future car needs!

July 11, 2021

I had a great experience at Walker Ford; Ryan gave me a 5 stars service, he was very helpful, explained me everything, was always nice and professional, I highly recommend him if you need help at Walker Ford More

by Martica
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Holcomb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2021 -

Walker Ford responded

Thank you for your kind words about Ryan. We’re glad he could help provide an enjoyable service experience for you. Please let us know how we can help again in the future!

Jul 17, 2021 -

Martica responded

My pleasure

July 10, 2021

Michael helped out with my car and was great! Due to shipping the parts took a while but he really helped and made it manageable More

by 1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2021 -

1234 responded

Great

July 10, 2021

My Service advisor was excellent. He helped arrange for puur have, service, and shuttle service which was helpful as I have a ver busy hob More

by ADAMDIDIO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Kirk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2021 -

Walker Ford responded

Great to hear, Adam! We are happy to hear of your great experience. Please let us know if there is anything else we can do to help!

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