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Walker Ford - Service Center

Clearwater, FL

4.6
3,622 Reviews

3,622 Reviews of Walker Ford - Service Center

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March 27, 2021

I took my 2019 Escape for An oil change. My appointment waS for 11 o’clock. All customers were wearing masks and observing social distancing. It took about an hour to complete service. And while i could h More

by CONVERYDNA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Andrisani
Mar 30, 2021 -

Walker Ford responded

Thank you for your feedback! We're so glad you've enjoyed working with our team!

March 27, 2021

The Service was timely I had done exactly as promised. I also had an issue where I received great advice from the technician. Thank you More

by TCRAWF5825
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2021 -

Walker Ford responded

Thank you for leaving us feedback on your service experience! We're so glad you had a five star visit and our team was able to give advice on your question!

March 27, 2021

Amy is an excellent Service Advisor. She has great people skills and treats her Customer very good. She is friendly and on point when it comes to taking care of her Customers. More

by AGPEELARFAMILY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Andrisani
Mar 30, 2021 -

Walker Ford responded

We're so glad you've enjoyed working with Amy and our team. Thank you so much for your review!

March 27, 2021

The service department has always done a great job. The service department was very courteous and friendly, When the job was done they called and had the paperwork done More

by RNOLAN003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2021 -

Walker Ford responded

Thank you for your review! We're so glad you've enjoyed working with our service team. If there's anything else we can help you with, please let us know!

March 27, 2021

very friendly and very attentive and fast and quality service ,Steve Mchenry He is a super friendly person and explains well about the entire procedure of what is going to be done to the car More

by Arielmg1989
Customer Service
Recommend Dealer
Yes
Employees Worked With
Steve McHenry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2021 -

Walker Ford responded

Thank you for your feedback on our team! We're so glad you enjoyed wroking with Steve and our whole Walker team.

March 26, 2021

My service assistant was very professional and pleasant. The replacement center console was perfectly completed. And they were kind enough to return a winning lottery scratch ticket which had slipped under More

by IRISHYANKEE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Holcomb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2021 -

Walker Ford responded

Thank you so much for your feedback! We couldn't be happier to hear that you had such great service during you visit! We appreciate your business and look forward to seeing you again! And congratulations on your winning ticket!

March 26, 2021

Walker Ford is always top notch. Service dept is always friendly and helpful. They take time to talk to you and help you with all you need. More

by mdouble
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2021 -

Walker Ford responded

Thank you so much for your feedback! We couldn't be happier to hear that you had such a great visit with our service team and we look forward to seeing you again soon!

May 13, 2022 -

mdouble responded

My man Mike in service is top notch. Always takes care of me and goes the extra mile. Very professional and customer friendly!

March 26, 2021

Always a pleasure to bring my vehicle in for service at Walker ford. Everyone is friendly professional and I am treated as I was a family member. More

by JOHNCMIEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Victory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy Andrisani
Mar 30, 2021 -

Walker Ford responded

That's so great to hear! Thank you so much for your feedback! We are always happy to help and look forward to seeing you again soon!

March 26, 2021

my truck sat there for 2 weeksand was not touched A bunch of different completion dates that didn’t happened. I took to another dealer. More

by alanrmanieri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Justin Boczar
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Murray
2.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2021 -

Walker Ford responded

Hello, thank you for taking the time to leave us a review of your recent experience. We understand that your time is important and always strive to improve our timeliness on service repairs. At your earliest convenience, please call our service manager, Vince Romano, at 727-240-1653 so we can discuss your experience further.

March 26, 2021

The process was painless and fast start to finish and the price for services was very fair. This type of customer experience is what I’m used to at Walker More

by dougsalz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Victory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2021 -

Walker Ford responded

Thank you for leaving us feedback on your visit! We're so glad Dan and our team helped you to have a five star experience. If there's anything else we can help you with, please let us know!

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