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Walker Ford - Service Center

Clearwater, FL

4.6
3,630 Reviews

3,630 Reviews of Walker Ford - Service Center

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January 17, 2021

Service is great but the work being put out is less that par for sure. Always have to check to make sure the technician did the work properly or completed the task. More

by Scuba Steve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve McHenry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2021 -

Walker Ford responded

Thank you for taking the time to share this feedback with us. Your complete satisfaction is our number one priority, so we're disappointed to hear that your service did not exceed your expectations. We value your business and hope to have the opportunity to work with you again in the future! Thank you again for the review!

January 17, 2021

Steve did a great job getting my truck back to me in one day, which is very important for a plumbing business. Thanks, James Doran More

by Dmsplumbingfl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Holcomb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve McHenry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2021 -

Walker Ford responded

This is great to hear! Thank you for the excellent review and feedback about your experience with Steve. We are glad to hear that he helped make your experience quick and easy. We appreciate your business and hope to see you again soon!

January 17, 2021

Walker is the best Ford dealership I’ve been to . I would recommend Walker Ford to anyone looking to buy a new vehicle or a used one More

by druckdeschel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tracy Affrunti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Holcomb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Kirk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Boczar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mickey Alperstein, Mike Batch, Amy Andrisani
Jan 22, 2021 -

Walker Ford responded

Thank you for the kind words! We truly appreciate the recommendation and your continued business. If there is anything else we can help with, please don't hesitate to reach out!

January 17, 2021

Douglas provided me with 5 star service. He was personable, professional, kept me informed about my vehicle. Thank you for providing me with outstanding customer service. More

by bedrockdotcom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Wilder
Jan 22, 2021 -

Walker Ford responded

We appreciate the excellent rating, review, and feedback about Douglas. He is an asset to our team and was more than happy to help. Please let us know if there is anything else we can help with in the future and we look forward to working with you again!

January 17, 2021

I purchased my truck here back in 2011. I still own my truvk. Walker ford has done all the service work.My servce adviser is Brian kirk. He is great! More

by FFDINO68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Kirk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2021 -

Walker Ford responded

Thank you for taking the time to leave this excellent rating and review! We are so glad to hear that you enjoyed working with Brian. If there is anything else we can help with in the future, please let us know!

Jan 22, 2021 -

FFDINO68 responded

my truck is in for repairs on friday the 22. I am sure brian will do an awesome job! it will be for an evap coil for A.C

January 16, 2021

The company has been very thoughtful about the welfare of its customers during this pandemic. The employees were as friendly and welcoming as usual and the work requested was completed responsibly. More

by dwrdmr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise
Jan 22, 2021 -

Walker Ford responded

Thank you for taking the time to leave this review! The welfare of our team and customers is very important to us and we're glad you saw this first hand. We look forward to serving you again in the future!

January 16, 2021

I felt very safe everyone wore their mask and kept their distance and the service was professional and curtious . Steve took very good care of me and he explained everything about my car so I could understa More

by WIGGINS789
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve McHenry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2021 -

Walker Ford responded

We appreciate you leaving us this review! Safety for you and the rest of our team is very important and we're glad you saw this when you came to visit. We will be sure to pass your kind words onto Steve and look forward to serving you again in the future!

January 15, 2021

Brought my truck/rim in for repair came out poorly and had new scratches on the rim when the Repair and Re-paint was done. I was told that’s the best that can be done. Very very unhappy More

by BCARTER1182
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Brian Kirk
3.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2021 -

Walker Ford responded

Hello, thank you for leaving us your thoughts. We care about the satisfaction of our customers and hope to always provide the highest quality of service. Please give our service manager, Vince Romano, at 727-240-1653 a call at your earliest convenience to further discuss this matter.

January 15, 2021

Walker Ford Service Consultant Mike Murray takes care of business in a very friendly and professional manner. I have total confidence in the service provided at Walker Ford. More

by tor01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2021 -

Walker Ford responded

Thanks for the fantastic review! We're very proud of our team and love to hear shout-outs like this. We're glad Mike could get you taken care of and back on the road efficiently. We appreciate you choosing Walker Ford for your service needs and hope to see you back next time.

January 15, 2021

Showed put without an appointment for Service & Tire rotation .... Took care of my needs... Service Department was very Professional .... Always a pleasure to take of vehicle here for service More

by EMILNE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Holcomb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2021 -

Walker Ford responded

Thank you for the five stars! We work hard to get our customers back on the road as efficiently and safely as possible. We're glad to hear you enjoyed working with our team - we look forward to working with you again next time!

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