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Walker Ford - Service Center

Clearwater, FL

4.6
3,630 Reviews

3,630 Reviews of Walker Ford - Service Center

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December 19, 2020

The service is great and it’s my favorite Ford dealership yet. Steve my advisor is kind, friendly, and ensures I get in and out as quickly as possible. He’s very detailed when providing explanation of concer More

by YPEREZ98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve McHenry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2020 -

Walker Ford responded

Thank you so much for the wonderful rating! We are delighted to hear that Steve helped in giving you such a great service experience with us! We pride ourselves on our knowledgeable and helpful staff members. We appreciate your business and look forward to seeing you on your next visit!

December 19, 2020

Although it took close to 4 lweeks to get the appointment for servicing my car, this was understandable since there is a pandemic going on. The staff at walker ford were great . Mike Murray gets 5 stars. More

by yzm731
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2020 -

Walker Ford responded

Thank you so much! We appreciate your feedback on your experience getting your vehicle serviced here. The safety and comfort of our customers is always a top priority, and we are happy to hear your we met those expectations for you. Please reach out if there is anything else we can do for you!

December 19, 2020

I was quite satisfied with the work done, the service rep. and the length of time that it took to perform the repairs. However when I used to take my Cadillacs to Dimmitt Cadillac for service, they they More

by FRANGEORGE123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2020 -

Walker Ford responded

Thank you for taking the time to rate your experience with us. Your feedback helps us to better our services. We look forward to seeing you again in the future and hope to make your next experience with us even more enjoyable.

December 19, 2020

Steve does a great job. Communicates well. He’s always attentive to detail. I’m always satisfied when I bring my car to Walker for service. More

by Adam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve McHenry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2020 -

Walker Ford responded

That's great to hear Adam! Thank you for taking the time to share your experince working with Steve. It's an honor to be your service center of choice, please let us know if there is anything else we can do to help!

December 18, 2020

Very busy service department but they seem to be very efficient when I schedule my services the only person I will use at Walker Ford is Amy Andrisani. She’s the only one that never pressures you to make More

by BobLeah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Andrisani
Dec 23, 2020 -

Walker Ford responded

Thank you for sharing your experience with us. We will be sure to let Amy know of your kind words! Your feedback helps us to better our services. Next time we hope to make your experience with us even more enjoyable.

December 18, 2020

Worked with Dan in service. He was very nice to work with. He kept me updated on the status of my truck. Everyone there was pleasant and me feel that my issue mattered. I highly recommend taking your v More

by Eryck927
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Victory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Boczar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy Andrisani
Dec 23, 2020 -

Walker Ford responded

Wow, thank you for such a glowing review! We truly appreciate your kind words about our staff and the service they provided you. It's an honor to be your service center of choice, we look forward to seeing you again!

December 18, 2020

Great service department! They don’t try to sell you things you don’t need. Very professional and thorough. The only place I trust for service on my Ford. More

by mherrwood
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Andrisani, Douglas Wilder
Dec 23, 2020 -

Walker Ford responded

Wonderful to hear! We are glad that your service was excellent! We strive to please our guests. Thank you for your business and come again soon.

December 18, 2020

Love Steve - service rep. Also like Danny - sales rep. The truck itself has been disappointing! To full air conditioner replacements under 15,000 miles! Very dIsappointing! More

by Jajberns
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Steve McHenry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny Eylward
Dec 23, 2020 -

Walker Ford responded

Thank you for taking the time to share your experience. We're happy to hear that you were pleased with the service you received from Steve and Danny! We take customer feedback very seriously and try to continually provide the best service to our customers. Thank you for your business and we hope you continue to choose us for all of your car needs in the future.

December 17, 2020

Dan in service is great. He's the reason I keep coming back. If he ever leaves I hope I can hire him. Great employee More

by Gorilla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Victory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2020 -

Walker Ford responded

Thank you for your kind words about Dan. We’re glad he could help provide an enjoyable service experience for you. Please let us know how we can help again in the future!

December 17, 2020

Walker Fords employees no matter what their position is always friendly and willing to help or greet you. From the initial contact over the phone I was sold on our new Ford home here in Florida. Brian ou More

by KMACO002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Kirk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2020 -

Walker Ford responded

Thanks for your feedback! It's great to hear that you were provided with an excellent experience by our team. Please let us know if there is anything else we can do for you. Thanks again!

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