Back

Walker Ford - Service Center

Clearwater, FL

4.6
3,633 Reviews

3,633 Reviews of Walker Ford - Service Center

Sort by
December 18, 2020

Very busy service department but they seem to be very efficient when I schedule my services the only person I will use at Walker Ford is Amy Andrisani. She’s the only one that never pressures you to make More

by BobLeah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Andrisani
Dec 23, 2020 -

Walker Ford responded

Thank you for sharing your experience with us. We will be sure to let Amy know of your kind words! Your feedback helps us to better our services. Next time we hope to make your experience with us even more enjoyable.

December 17, 2020

Walker Fords employees no matter what their position is always friendly and willing to help or greet you. From the initial contact over the phone I was sold on our new Ford home here in Florida. Brian ou More

by KMACO002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Kirk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2020 -

Walker Ford responded

Thanks for your feedback! It's great to hear that you were provided with an excellent experience by our team. Please let us know if there is anything else we can do for you. Thanks again!

December 17, 2020

Dan in service is great. He's the reason I keep coming back. If he ever leaves I hope I can hire him. Great employee More

by Gorilla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Victory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2020 -

Walker Ford responded

Thank you for your kind words about Dan. We’re glad he could help provide an enjoyable service experience for you. Please let us know how we can help again in the future!

December 17, 2020

Even though we had an issue that came up after initial service. Dan went above and beyond to help get my car fixed as soon as possible. More

by YOAKEM7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Victory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2020 -

Walker Ford responded

Thank you for your positive comments about Dan! At Walker Ford, we strive to provide an outstanding customer experience and the best possible pricing. We appreciate your support!

December 16, 2020

Arrived at service, was quickly checked in. Service is always quick and efficient! I appreciate the quick and friendly service whenever I bring my car in. More

by KMQUER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Holcomb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Kirk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2020 -

Walker Ford responded

Thank you so much for the wonderful rating! We truly appreciate you taking the time to leave us such a great rating and feedback! We are delighted to hear that our staff helped in giving you such a great service experience with us! It was a pleasure doing business with you and we look forward to seeing you on your next visit!

December 16, 2020

Always simple and quick to have recalls checked and fixed. Great customer service!! I have worked with Dan several times and he makes the process easy. More

by kmsalazar09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Victory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2020 -

Walker Ford responded

Thanks for the excellent 5-star rating and for your continued loyalty with us. Customer service will always be one of our team's highest priorities and it's great to hear how much you enjoyed working with Dan. We value your business and look forward to seeing you on your next visit!

December 16, 2020

Service was not busy the day I dropped it off and it was completed on time. A little shocked it took two weeks to get in. More

by TFM213
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2020 -

Walker Ford responded

Thank you for taking the time to share your experience. We take customer feedback very seriously and try to continually provide the best service to our customers. Thank you for your business and we hope you continue to choose us for all your car needs in the future.

December 16, 2020

Steve and Ryan were very professional and I am happy with the service. I had a minor issue and they made it all right. Great job! More

by Hampy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Holcomb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve McHenry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2020 -

Walker Ford responded

Thank you so much for rating us 5 stars! Thank you for your kind words about Steve and Ryan. We’re glad they could help provide an enjoyable service experience for you. We value your business and look forward to seeing you on your next visit!

December 16, 2020

Mike always makes it easy to schedule and get the job done in a professional and effecient time frame. The entire service team is always on point and courteous. I think they all deserve a raise! More

by JSTAGIRL24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Victory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2020 -

Walker Ford responded

Thanks for the excellent 5-star rating! We are delighted to hear that Mike helped in giving you such a great service experience with us! We pride ourselves on our knowledgeable and helpful staff members. We appreciate having you as a customer and hope you come back to see us again soon!

Dec 27, 2020 -

JSTAGIRL24 responded

I will continue to patronize this dealership solely on the customer/service writer relationship established. I couldn’t ask for better service & I seriously hope they all got generous year end bonus’& much deserved raises in this horrific pandemic. They’re also frontline workers putting their health along with their families children’s health to keep us up & running. They’re the HEROES too. Compensate them, please.... they’re up & at it day after day doing their jobs with nothing but positivity & GRACE! I’m sure they’re petrified about being infected too, yet there they are working their A$$e$ off to keep America on the Road!

December 15, 2020

Worst experience of my life. Will never do business with them ever again.. service department is horrible.. thanks for nothing and costing me money. C More

by Ccosser
Recommend Dealer
No
Employees Worked With
Douglas Wilder
...
266
...