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This rating includes all service center reviews, with more weight given to recent reviews.
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3,623 Reviews of Walker Ford - Service Center
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December 10, 2020
I arrived on time a girl came out very promptly, professional and pleasant took my car it was ready in one hour! I used my reward points and did not have to pay! professional and pleasant took my car it was ready in one hour! I used my reward points and did not have to pay! More
by JUDYM111
Verified CustomerEmployees Worked With
Amy Andrisani
December 10, 2020
a We had very good service for our new Lincoln Navigator, speedy service and friendly people! Look forward to see you next year, Thanks Stephen! speedy service and friendly people! Look forward to see you next year, Thanks Stephen! More
by JWILCOXEN4
Employees Worked With
December 09, 2020
Came in for oil change and to have a noise check out. Oil change done but when I picked up truck was told that they could not find noise. My service contact was nowhere to be found I called him 4 times never change done but when I picked up truck was told that they could not find noise. My service contact was nowhere to be found I called him 4 times never got a call back. Not happy. Daniel helped me and told me to bring it back to him next time More
by GDUGGAN
December 09, 2020
After a car accident my ins Co recommended walker collision shop. The repair was good and Terry/employee was excellent and communicated well. Overall very satisfied collision shop. The repair was good and Terry/employee was excellent and communicated well. Overall very satisfied More
by Tierraverde999
Employees Worked With
Terry in collision shop
December 09, 2020
My husband thought bill was high. Tranie flush was 230.00 including labor. The only other service I had was an oil change. Bill was 346.00 Which leaves 116.00???? I know some is tax but seems high for oil c including labor. The only other service I had was an oil change. Bill was 346.00 Which leaves 116.00???? I know some is tax but seems high for oil chg. More
by Fran.schoonmaker
Employees Worked With
Other Employees :
Spoke with Doug on the phone but never saw him, Harry Rumberger
December 08, 2020
Stephen the service department was fabulous to work with. He made my Experience easy and swift. I drive by many for dealerships from pascoe county to use Walker Ford. He made my Experience easy and swift. I drive by many for dealerships from pascoe county to use Walker Ford. More
by JJONESTINTING
Employees Worked With
December 07, 2020
Always friendly attitude whether the sales department or the service department. Recently the service department was booked solid but since I had an urgent problem they squeezed me in and took care of i t r the service department. Recently the service department was booked solid but since I had an urgent problem they squeezed me in and took care of i t right away. More
by abeetle
Employees Worked With
Amy Andrisani
December 07, 2020
Great service on my two mustangs! Time took a bit longer than expected but wasn't bad for a weekend. No complaints here - Thanks Steve! than expected but wasn't bad for a weekend. No complaints here - Thanks Steve! More
by JWILCOXEN4
Employees Worked With
December 06, 2020
I took my car in for a recall and had been told it could take up to 4 hours. I didn’t have a ride home so I had to wait. To my pleasant surprise it only took about 1 1/2 hours. I’m very thankful for that si take up to 4 hours. I didn’t have a ride home so I had to wait. To my pleasant surprise it only took about 1 1/2 hours. I’m very thankful for that since I have back and neck pain. The only problem was when the door opened and closed to the waiting room, cold air came pouring in. It would be nice to have a wall there to block the cold air from coming in. I was very pleased with the service there though. Everyone was very nice and got the job done expediently❣️Thank u❣️ More
by dawnfrantzen
Employees Worked With
December 06, 2020
The staff was attentive and prompt to initiate the process. They were also very friendly, informative and resolved the issue quickly! Thanks guys, I hope your counterparts in the Knoxville/Maryville a process. They were also very friendly, informative and resolved the issue quickly! Thanks guys, I hope your counterparts in the Knoxville/Maryville area can live up to your reputation! Happy Holidays and God Bless!! More
by TRAVIS.FURMAN
Employees Worked With
Other Employees :
Amy Andrisani, Douglas Wilder
