Walker Ford - Service Center

I took my car in for a recall and had been told it could take up to 4 hours. I didn’t have a ride home so I had to wait. To my pleasant surprise it only took about 1 1/2 hours. I’m very thankful for that si take up to 4 hours. I didn’t have a ride home so I had to wait. To my pleasant surprise it only took about 1 1/2 hours. I’m very thankful for that since I have back and neck pain. The only problem was when the door opened and closed to the waiting room, cold air came pouring in. It would be nice to have a wall there to block the cold air from coming in. I was very pleased with the service there though. Everyone was very nice and got the job done expediently❣️Thank u❣️ More

First time I used this dealership for service. I had a very good experience. I was a little shocked at the labor time needed for the repair. very good experience. I was a little shocked at the labor time needed for the repair. More

polite, accomodating, responsive... the big guy, forget his name, but, i broke my key, brought the truck in about 3 hours after my appointment...& he made it happen, either steve or doug his name, but, i broke my key, brought the truck in about 3 hours after my appointment...& he made it happen, either steve or doug More

Steve was awesome!! Thanks so much for your service. I will recommend Ford service and sales to all my friends. You guys rock!! Thank you!! will recommend Ford service and sales to all my friends. You guys rock!! Thank you!! More

Nice people that I can fully trust with my auto needs/service. Ryan H has exceptional customer service skills andI would continue to buy Ford products just to keep Ryan on my service side! I had needs/service. Ryan H has exceptional customer service skills andI would continue to buy Ford products just to keep Ryan on my service side! I had the opportunity to work with the Customer Service Director, Vince Romano, and experienced quality and personal Customer Service. More

Great service and explained everything in detail. With the additional maintenance required the work was completed in a timely fashion. Will definitely be back in the future. the additional maintenance required the work was completed in a timely fashion. Will definitely be back in the future. More

Very professional and courteous staff nice customer Lounge. I was pleasantly surprised when they gave me a bill less than the estimate. I bought my car at AutoNation but I'm never going back there. Wal Lounge. I was pleasantly surprised when they gave me a bill less than the estimate. I bought my car at AutoNation but I'm never going back there. Walker Ford Ford is the one for me More

Was there a few days ago for a PCM update on my 2011 Ford mustang GT premium because of a misfire issue. Mike had me in and out of there within 2 hours. Went up front to find the lounge ended up running into mustang GT premium because of a misfire issue. Mike had me in and out of there within 2 hours. Went up front to find the lounge ended up running into Shawna outside before I entered the build. She was very friendly asked me if I needed help. Said no at first and decided to talk to her while I waited. She was able to help me out with something I didn't even know was possible about getting an extended warranty on my car since autonation didn't offer me one. She gave me her card, the pamphlet and Brian's card..... I got phone call today from Athena I believe asking about my experience very professional over the phone and was even able to get me in contact with Vince about a potential job interview. Awesome all around I can't wait to be working there and if not I can't wait for my next service to be up just so I can go back. More

Will always use Walker Ford to service my truck and their sales lady Shawna is the best.They get me right in for service. I've purchased 4 trucks there and will again next year. sales lady Shawna is the best.They get me right in for service. I've purchased 4 trucks there and will again next year. More

The service was excellent from Ryan all the way down the line.Good good good good good good good good good good good good good good good line.Good good good good good good good good good good good good good good good More