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Walker Ford - Service Center

Clearwater, FL

4.6
3,637 Reviews

3,637 Reviews of Walker Ford - Service Center

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February 27, 2024

Scheduled my vehicle in for service twice now. First visit was an oil change and check out a clunk in the front end. Turned out it was a bad left front wheel bearing. Second visit was for driver's More

by georgebjr
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Don Mast
February 27, 2024

Spent too much time and they didn’t fix the brake issue. They took about 4 hrs and didn’t fix it. More

by B.BUSONICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan Holcomb
2.0
This rating includes all reviews, with more weight given to recent reviews.
February 27, 2024

It was awful. Called and they said to bring it in first thing in the morning and they'll have someone look at it. Showed up as soon as they opened and the guys the More

by ELI27
Recommend Dealer
No
Employees Worked With
Mike Murray
1.0
This rating includes all reviews, with more weight given to recent reviews.
February 24, 2024

The 2 people i interacted with were friendly and very helpful. The Service Advisor was always pleasant Nd answered my questions. The woman that processed my loaners was helpful and a delight. More

by BRADLEY.LOTZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve McHenry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Beth Gee
Feb 26, 2024 -

Walker Ford responded

Thank you for taking the time to share your positive experience! We're thrilled that your service advisor and the loaner processor made your visit enjoyable, we appreciate your business and look forward to serving you again!

February 23, 2024

My wife and I are very pleased with your service department. Our service writer has kept us informed every time we have had our 2014 Escape there for service work. Mr. Mike Murray is a true asset to More

by TKHEAT310
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2024 -

Walker Ford responded

We are thrilled to hear that you and your wife have had such a positive experience with our service department! It is always rewarding to hear when our team is exceeding expectations and building trust with our customers.

February 23, 2024

Steve was very patient with me and explained to me in words I could understand what was wrong with my car and what needed repair to fix my car. More

by MALICE2413
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve McHenry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2024 -

Walker Ford responded

Thank you for taking the time to leave a review and for your kind words about Steve. We look forward to serving you again in the future!

February 23, 2024

Very professional staff; easy to make appointments; excellent service. We waited for the service and it was quite quick. More

by Flincoln
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Kirk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2024 -

Walker Ford responded

We're thrilled to hear that you had a positive experience at our dealership. We take pride in having a professional staff that is committed to providing excellent service!

February 20, 2024

Walker Ford completed the work in a timely manner and kept me informed on what repairs were needed and the cost. More

by s_binau
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve McHenry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2024 -

Walker Ford responded

We're happy to hear Walker Ford met your expectations by completing the work efficiently and keeping you informed throughout the process. We pride ourselves on providing excellent customer service and transparent communication. Thank you for choosing us!

February 19, 2024

Valet service was terrific. Saved me a real hassle. Appt easy to schedule and scheduler was pleasant to work with More

by phillipskinn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donald Mast
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Anderson
Feb 19, 2024 -

Walker Ford responded

Thank you for your feedback! We're glad to hear that our valet service was convenient for you. Please feel free to reach out if you ever need anything else!

February 18, 2024

The mobile service was an excellent option. I appreciate the convenience. Scheduling was easy and the fact it is the same price as the dealer service is very appreciated. More

by JACK_HAWKINS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Kirk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2024 -

Walker Ford responded

Thank you for sharing your experience with our mobile service! We are glad to hear that you found it convenient. If there's anything else we can do to help, please feel free to reach out!

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