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Walker Ford - Service Center

Clearwater, FL

4.6
3,619 Reviews

3,619 Reviews of Walker Ford - Service Center

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August 15, 2020

I spoke with Josie initially to set up my appointment for my airbag recall. She was incredibly helpful and quickly put me in contact with Brian at Walker Ford in Clearwater. Brian was extremely nice and very More

by ShellyB
Recommend Dealer
Yes
Employees Worked With
Brian Kirk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2020 -

Walker Ford responded

Thank you so much Shelly, we really apprecaite it! It's good to know everything is back in working order and our team made your service visit so easy. Let us know if there is anything else we can help with!

August 15, 2020

I brought my mkz in for a airbag recall passenger side...they said they would have to order the bag after they opened it they ruined the trim and I brought it back so they could takes pics..still wai More

by BRUCE.FARRELL
Recommend Dealer
No
Employees Worked With
Ryan Holcomb
3.0
This rating includes all reviews, with more weight given to recent reviews.
Steve McHenry
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve never got back to me ryan took over
August 14, 2020

Fast service , waited about 2 hrs which I though was fast time . Steve was quick to get my car done . I appreciate that . Thank you to everyone who had a hand in the repair of my car . Mary Em More

by mary_empey
Recommend Dealer
Yes
Employees Worked With
Steve McHenry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2020 -

Walker Ford responded

Mary, thank you so much for taking the time to tell us how we did! We truly value your business and appreciate your kind wrods about our staff. Feel free to reach out if there is anything we can do to help you further.

August 14, 2020

Excellent Customer Service Prompt and courteous. Prices are reasonable and the service exceptional. All service representatives work as a team and are eager to help to get you More

by TEA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Kirk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve McHenry
Aug 18, 2020 -

Walker Ford responded

Thank you so much for the 5 stars and kind words! We are proud to be your service center of choice, and look forward to working with you again.

August 14, 2020

Walker Ford has been my dealership for around 3 years. When I make an appointment, and arrive at the dealership, I haven’t had to wait maybe 3-3 minutes. The people that work for Walker Ford are very mann More

by annnrhez
Recommend Dealer
Yes
Employees Worked With
I’m sorry I do not remember the name of the people that ha w helped me
Aug 18, 2020 -

Walker Ford responded

That's great to hear! We are proud to be here to help, and it's an honor to be your dealership of choice whenever you need quality service for your vehicle. Please let us know if there is anything we can do to help you further!

August 14, 2020

Always have a great experience at Walker Ford. Brought our new Escape in for routine service and minor concern and everything was taken care of. More

by cog9444
Recommend Dealer
Yes
Employees Worked With
Tracy Affrunti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Murray, Mike Wickerham
Aug 18, 2020 -

Walker Ford responded

Thank you so much for taking the time to leave this review! Let us know if there is anything else you may need, we're here to help!

August 13, 2020

Mr McHenry provided excellent service He far exceeded my expectations. I will continue servicing my diesel 4x4 at Walker Ford and heartily recommend the service department. It is worth the More

by labrake
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve McHenry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Douglas Wilder
Aug 17, 2020 -

Walker Ford responded

That's so great to hear! Thank you for taking the time to share your experience with us. WE are proud to be your service center of choice, and we look forward to working with you again.

August 13, 2020

Very professionalQuick courteous serviceTook our Focus Very professional Quick courteous service Took our Focus in to evaluate a suspension / drivetrain noise and they performed a thorough inspection and More

by dk
Recommend Dealer
Yes
Employees Worked With
Brian Kirk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2020 -

Walker Ford responded

Thanks so much for the review! It's great to hear that Brian and the service team helped you with your Focus in a quick and professional visit. Please let us know if there is anything else we can do to help!

August 12, 2020

My experience at walker ford was very pleasant. I was greeted Professionally. I went in for an oil change and was out in one hour. More

by RL9193
Recommend Dealer
Yes
Employees Worked With
Douglas Wilder
Aug 13, 2020 -

Walker Ford responded

That's great. Thank you for providing us with this valuable feedback and an amazing rating. We are so glad to hear your oil change visit was professional and pleasant and we hope to see you again to continue to provide this five-star level of service.

August 12, 2020

Excellent service! I was taken care of immediately and my car was serviced in a timely manner. Mike Murray took care of me, explained everything, and answered all my questions. More

by TIBBDAVE
Recommend Dealer
Yes
Employees Worked With
Mike Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2020 -

Walker Ford responded

Thank you for this valuable feedback on your service visit with us and Mike Murray We are so glad to hear Mike got your car serviced in a timely manner while also keeping you well informed throughout the process. We'll be sure to pass along these acknowledgments to him. Thank you for choosing Walker Ford and we look forward to seeing you again.

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