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Walker Ford - Service Center

Clearwater, FL

4.6
3,638 Reviews

3,638 Reviews of Walker Ford - Service Center

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January 31, 2024

Good repair. But difficult to get ahold of my service advisor Steve although he was having trouble getting infonfrom my insurance company More

by carolcc331
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Boczar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve McHenry
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Beth Gee
Feb 01, 2024 -

Walker Ford responded

Thank you for your feedback and for bringing this issue to our attention. We appreciate your review and will take steps to improve our service. We look forward to your next visit.

January 31, 2024

Great Service great service great service great service great service great service great service great More

by WGIR1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Kirk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2024 -

Walker Ford responded

Thank you so much for your positive review! We hope to see you again!

January 31, 2024

Came on time and polite completed work Pleased with not having to drive to get a recall done More

by OUTDOORSMAN51
Recommend Dealer
Yes
Employees Worked With
Mobile
Feb 01, 2024 -

Walker Ford responded

Thank you for taking the time to leave a review! We appreciate your feedback and are glad to hear that you found our service convenient and satisfactory. Please feel free to reach out if you ever need anything else!

January 29, 2024

Once we got the appointment, they got us right in and were quick and efficient. More

by FIRECHIEFWAGAMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Kirk
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2024 -

Walker Ford responded

Thank you for taking the time to leave a review! We appreciate your positive feedback regarding our prompt and efficient service. We look forward to your next visit!

January 29, 2024

Professional, knowledgeable, friendly Brian kept me informed about the service that was needed and the cost More

by jsh725
Recommend Dealer
Yes
Employees Worked With
Brian
Jan 29, 2024 -

Walker Ford responded

Keeping our customers informed about service needs and costs is one of our top priorities. We understand that car trouble can be stressful, and Brian's transparency and communication helped put you at ease. Thank you for highlighting his valuable work!

January 26, 2024

The service was great. My expectations were not only met but exceeded I highly recommend Walker Ford More

by Alix927
Recommend Dealer
Yes
Employees Worked With
Daniel Victory
Jan 29, 2024 -

Walker Ford responded

We at Walker Ford are pumped to hear your service experience not only met, but surpassed your expectations! That's what we strive for every single day, please come back and visit us soon!

January 26, 2024

Mike at the service center has always been helpful and great to work with every time More

by BADGERSIL
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Holcomb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2024 -

Walker Ford responded

We're thrilled to hear that Mike at our service center has consistently provided you with exceptional service! It's truly heartening to know that customers like you can rely on our team for a positive and helpful experience.

January 25, 2024

Easy appointment scheduling. Service rep Steve explained work to be done and pricing. Service was completed in timely manner. Service waiting are very comfortable. More

by kjmanella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve McHenry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amber Montante
Jan 29, 2024 -

Walker Ford responded

We're thrilled to hear that you had such a positive experience at our dealership. Your feedback is incredibly valuable to us, we want to thank you for your review and hope you have a great day!

January 23, 2024

It is always a pleasure to have my vehicle serviced here. I am always treated like a valued customer. More

by jturner212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve McHenry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2024 -

Walker Ford responded

Thank you so much for your kind review! We are delighted to hear that you had an enjoyable experience at our dealership and felt valued as a customer. We appreciate your feedback and look forward to serving you again in the future.

January 22, 2024

Friendly but my cars issues weren't resolved. Instead they went ahead and completed some recalls. Unfortunately the mechanic didn't tighten and front flexible brake lines (after replacing it) and More

by Michelangelo Antonelli
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Justin Boczar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Mast
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2024 -

Walker Ford responded

Thank you, Michelangelo, for taking the time to share your comments. We appreciate your feedback and would like to get in touch with you privately to address this and any other concerns you may have. We take customer feedback very seriously in helping us to provide the best service for our customers and would like the opportunity to assist you in any way that we can. Please call our service manager, Vince Romano, at 727-240-1653 to discuss your experience in more detail.

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