3,622 Reviews of Walker Ford - Service Center
Without going into the whole story, Douglass in service, with his team of repair techs made me a very happy customer, work was completed in a timely fashion, Douglass communicated every step of the way. Tha with his team of repair techs made me a very happy customer, work was completed in a timely fashion, Douglass communicated every step of the way. Thank you douglass, walker is ford... More
Service is great, friendly staff. Have had my service Service is great, friendly staff. Have had my service done at Ford since day one of purchase . Haven’t dealt with everyone of the service reps , Service is great, friendly staff. Have had my service done at Ford since day one of purchase . Haven’t dealt with everyone of the service reps , but have marked the ones I have . More
Mike Murray from the Service Dept. was kind and courteous from the moment I pulled up and got me in and out in about 3 hours or so. from the moment I pulled up and got me in and out in about 3 hours or so. More
Not happy someone who works there searched my car, unlocked and went in the glove box. I was in for a window repair and they put a half a mile on my car riding around. I brought it to service manage unlocked and went in the glove box. I was in for a window repair and they put a half a mile on my car riding around. I brought it to service managers attention he was not rude or inconsiderate to me but he seemed indifferent and not surprised. After parts come in and car is repaired, I will probably not return despite this was a referral from friend and neighbor who has bought several cars from you. More
I’ve been a customer at Walker Ford and specifically Kevin Jewel salesman . I couldn’t have had a better experience buying my Ford Edge Sport . Thru the entire process and since Walker Ford has never Kevin Jewel salesman . I couldn’t have had a better experience buying my Ford Edge Sport . Thru the entire process and since Walker Ford has never been more friendly ,Professional,welcoming . Service is just as friendly and and professional Not pressuring you to buying something you didn’t ask for . Walker Ford is the only Ford Dealership I’ve recommended to family or friends . More
Excellent service , professionalism, and very personable for a big dealership. I worked with Doug Wilder and he did an awesome job at having all my needs taken care of. Thank-you so much!!! for a big dealership. I worked with Doug Wilder and he did an awesome job at having all my needs taken care of. Thank-you so much!!! More
Danny in the service dept and Dee in billing should be fired Danny in the repair area and Dee in where you pay your bill, they both need to be fired! Never have I run into such rude and condescending people as Danny in the repair area and Dee in where you pay your bill, they both need to be fired! Never have I run into such rude and condescending people as these two. I'll do whatever it takes to NOT return to Walker Ford because of these two!! More
Excellent professionalism and efficiency. Doug Wilder had excellent customer service and all my needs were met! For a big dealership very person and knowledgeable. Thanks! excellent customer service and all my needs were met! For a big dealership very person and knowledgeable. Thanks! More
Amy is great always goes out of her way to help, techs always do a great job, never have any issues. I recomend walker service to everyone. Have to mention parts they great also always do a great job, never have any issues. I recomend walker service to everyone. Have to mention parts they great also More
Amazing quick service thank you for everything. All my recall parts are fixed and working great. Thanks for everything and getting my car back to me quickly. recall parts are fixed and working great. Thanks for everything and getting my car back to me quickly. More