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3,633 Reviews of Walker Ford - Service Center
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June 06, 2020
Avoid at Walker Ford all costs Called Walker Ford in December 2018 to address air bag recall. Did not get a call back. January 2020, went to dealership. Advisor took information aga Called Walker Ford in December 2018 to address air bag recall. Did not get a call back. January 2020, went to dealership. Advisor took information again and said he would call when part arrived. Heard nothing. Returned to dealership and was told part had shipped and I would be contacted. NEVER HEARD ANOTHER WORD FROM ANYONE. June 2020, airbag replaced only after I called again and the part “reordered”. The service advisor I dealt with initially is no longer employed. This time around I was fortunate enough to work with a competent professional, Douglas Wilder. A good employee does not make up for Walker Ford’s overall deplorable customer service. More
by Screen_Name
Verified CustomerEmployees Worked With
Douglas Wilder
June 06, 2020
1st Visit Although the visit was very good, I expected MORE. I though that the car would be washed and vacuumed. Because we drive so little, the 1st visit was Although the visit was very good, I expected MORE. I though that the car would be washed and vacuumed. Because we drive so little, the 1st visit was 6months/2000 miles. The service I did receive was very good but you could do better with very little effort....................... More
by JMLYNCH4965
Employees Worked With
Was not taken into an office and was not introduced to any employees. See you in December...
June 05, 2020
Came game for an oil change tire rotation in a surface check on my vehicle everything was done in a very fashionable reason I was very happy with my service thank you very much check on my vehicle everything was done in a very fashionable reason I was very happy with my service thank you very much More
by MRASSMUSSE
Employees Worked With
June 05, 2020
I have been dealing with Walker ford for over 30 years and have purchased around a dozen cars and trucks from them keep coming back and have purchased around a dozen cars and trucks from them keep coming back More
by TERPAR.SUGAR1
Employees Worked With
June 05, 2020
Brian Kirk is my service advisor. Brian advised me that they would review past work on the air conditioner and ten determine what needs to be done to repair the system. He kept me posted on repair needs an they would review past work on the air conditioner and ten determine what needs to be done to repair the system. He kept me posted on repair needs and brought me up to date as job progressed. Job compleated and aid is great. Walke cc Ford always comes through. Many thanks to More
by bridgexp
Employees Worked With
June 05, 2020
EXcrllent Great service Keep up the great job!!! The service team was very kind and professional always looking for ways to make sure iwas comfortable and satis Great service Keep up the great job!!! The service team was very kind and professional always looking for ways to make sure iwas comfortable and satisfied the sevice was done in a timely manner More
by louis escape 2013
June 05, 2020
Mike was great. Service team showed concern and respect for their own & customers health - most wore masks. It would’ve been better if all had worn them. for their own & customers health - most wore masks. It would’ve been better if all had worn them. More
by bbbear0101
Employees Worked With
June 04, 2020
Always first class attention to detail. I have been a walker ford customer for over 25 years and will recommend them to friends Never has an issue they always look after me and my cars walker ford customer for over 25 years and will recommend them to friends Never has an issue they always look after me and my cars More
by COUPONSETC
Employees Worked With
Amy Andrisani
June 04, 2020
Had an enjoyable experience getting our car serviced. Mike and Amy were receptive to our needs and met them with excellent customer service. Would recommend to anyone looking for service on their vehicle Mike and Amy were receptive to our needs and met them with excellent customer service. Would recommend to anyone looking for service on their vehicle to contact walker ford. More
by SMHOPE
June 04, 2020
Very courteous and knowledgeable. This was my second service here since moving from Plant City and Jarrett Scott Ford. They were always the best also. Good family atmosphere. service here since moving from Plant City and Jarrett Scott Ford. They were always the best also. Good family atmosphere. More
by glaros
