3,634 Reviews of Walker Ford - Service Center
Prompt service again! Brian is the best. Kept me informed throughout the repair. Found the parts needed even though Irma said he wouldn't. Even a hurricane cant stop Walker Brian is the best. Kept me informed throughout the repair. Found the parts needed even though Irma said he wouldn't. Even a hurricane cant stop Walker Ford and their team. Thanks again. More
Service Visit From the initial write with Ray to the phone updates, follow up and explanation of work done from Dan, it was a very positive service department exper From the initial write with Ray to the phone updates, follow up and explanation of work done from Dan, it was a very positive service department experience. More
Service Department best in class Best Service Department experience, Period. Courteous, professional, thorough, and consistent. Work product is consistently of the highest quality Best Service Department experience, Period. Courteous, professional, thorough, and consistent. Work product is consistently of the highest quality and Dan Victory gets the job done every time. More
Service Great service and customer care. Would recommend Walker Ford to family and friends. Ryan goes above and beyond to review what is taking place and how Great service and customer care. Would recommend Walker Ford to family and friends. Ryan goes above and beyond to review what is taking place and how the problem will be solved. More
Routine Oil Change Great service, friendly staff and and a comfortable waiting area so I can continue getting work done while I wait. Always a great experience at the se Great service, friendly staff and and a comfortable waiting area so I can continue getting work done while I wait. Always a great experience at the service department at Walker Ford! More
great customer service!! From the time i got to the dealership, they kept me posted on how long service would take and finished service in a timely manner. From the time i got to the dealership, they kept me posted on how long service would take and finished service in a timely manner. More
All the right places I was having a safety issue with my truck and other Ford dealerships could not find nor fix the issue. The effort by the Walker ford staff were able t I was having a safety issue with my truck and other Ford dealerships could not find nor fix the issue. The effort by the Walker ford staff were able to find the issues and repair in a timely manner as well. Back on the road better than ever More
Mile Olsen certified service advisor, Clearwater,Fla Mr Olsen is an asset to your organization. Professional and courteous. Helped us tremendously sorry we bought from Ferman ford. Service departmen Mr Olsen is an asset to your organization. Professional and courteous. Helped us tremendously sorry we bought from Ferman ford. Service department rude and very unprofessional, didn't want to be bothered. We will buy and deal with you always because Mr Olsen gave 100%. Again an asset for Ford. Thank you More
Fantastic Reward - Excellent Customer Service & Satisfaction Daniel (Dan) Victory, what an excellent Walker Ford representative! I am a new customer who became introduced to Dan through work required for my veh Daniel (Dan) Victory, what an excellent Walker Ford representative! I am a new customer who became introduced to Dan through work required for my vehicle... our initial conversation about what was needed and how the work to be completed would be done was communicated clearly by Dan. Therefore, I felt comfortable leaving my vehicle with Dan and Walker Ford. As service assessments' go, of course after the assessment Dan called me to share the results of the mechanical assessment and next steps - Dan's clear communications and guidance helped me to make an informed decision to have the additional service also completed. During my visit with Dan and follow-up communications he demonstrated exceptional customer service acumen and skills - excellence seems to be his purpose. Therefore, my experience at Walker Ford because of Dan - was/is highly satisfactory. Outstanding Dan!! Well Done. Sincerely: Jay More
Rock Star Customer Service "Walker is Ford" as their slogan says; I took my car for a warranty extension problem with the transmission and these people ran the extra mile to fix "Walker is Ford" as their slogan says; I took my car for a warranty extension problem with the transmission and these people ran the extra mile to fix the problem. I had been dealing with the problem since I bought the car. I took the car to "other" Ford dealers and never fixed it like Walker Ford. My car is better now than when I bought it. I'm very happy with them and for now on my car will be serviced at Walker Ford. These guys Rocks! More