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Walker Ford - Service Center

Clearwater, FL

4.6
3,640 Reviews
Call Service Center (855) 869-7610

3,640 Reviews of Walker Ford - Service Center

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August 23, 2023

It was a very pleasant experience. Everyone was very nice, especially Gilbert. Bed liner looks great. More

by Jlepley25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gilbert La Febre III
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Aug 24, 2023 -

Walker Ford responded

Thanks for highlighting some of our staff who helped make this such a great experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

August 22, 2023

I was here for service and my advisor was fantastic. Quality service makes the dealership More

by jason@jhbuilding.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 24, 2023 -

Walker Ford responded

Hi there, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 21, 2023

Steve was very professional. Had all of my maintenance done.Will be back for the next maintenance. More

by busyladynancy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve McHenry
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 22, 2023 -

Walker Ford responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We look forward to your next visit! Take care!

August 20, 2023

Service managers are helpful, accommodating and honest. They work with your schedule. I am pleased with the service. More

by MFREEM1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve McHenry
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 21, 2023 -

Walker Ford responded

Thank you for your kind words! We're so glad to hear how pleased you were with your service visit. We're always here for any other automotive needs you may have. Thanks again!

August 19, 2023

That you are unable to diagnose or repair a pre 1995 Ford truck is unacceptable. You should be embarrassed. Third trip to Walker. Two for repair, one for sales. I was let down each trip. When the tow dr More

by Kayak99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Murray
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 19, 2023 -

Kayak99 responded

A Ford dealer should support and assist Ford owners. Very disappointed.

Aug 25, 2023 -

Walker Ford responded

We are sorry to hear that you were dissatisfied with your service. We strive to offer the best service possible to our customers and hope that we have the opportunity to make it up to you.

Aug 25, 2023 -

Kayak99 responded

So, how do you plan to make it up to me? This inability to fix a Ford, and by the way, the truck computer was burned up, should be embarrasing to you. Took it to a diagnostic shop and they quickly found the issue, ordered a new computer, installed it and I'm good to go. Maybe people should stay away from Fords?

Sep 18, 2023 -

Kayak99 responded

It 9/17 and Walker Ford still has not decided how they will "make it up" to me. Proves they are all talk and no action. P.S. what another shop easily diagnosed was that the computer locted on/by the firewall had burnt up. 88,000 miles on a '94 Ford F150 and the computer goes. Apparently the shop could smell the burn YET Walker Ford could/did not. Suggest you never ever take anything out of warranty to them.

August 19, 2023

Daniel, service advisor, is great. Always handles my problems. Entire services are very good. Thanks. More

by billmshaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Victory
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 21, 2023 -

Walker Ford responded

Thank you for the 5-star review! We will be happy to pass along your compliments to Daniel and the rest of our team. Thank you for choosing us and we hope to see you again soon!

August 17, 2023

Mike Murray was very professional and courteous. I would highly recommend him to anyone I know. More

by Everett Conway
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 18, 2023 -

Walker Ford responded

Thanks for highlighting Mike, who helped make this such a great experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

August 17, 2023

Dan was very helpful Service was fairly quick and on quote Shuttle driver was veery courteous More

by CHARLIE_MICHELS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Victory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 18, 2023 -

Walker Ford responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

August 16, 2023

A great experience as always! I waited in the client waiting area while my car was fixed, the space was comfortable and I was able to work. The service was quick and efficient a More

by knlewis73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Holcomb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Kirk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Victory
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 18, 2023 -

Walker Ford responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Thank you for the recommendation, and have an amazing day!

August 14, 2023

Service was great. They got me in and out on a timely manner. Everyone was very nice! More

by t_west04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Andrisani
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Aug 14, 2023 -

Walker Ford responded

Hello, we're happy to hear you had such a positive experience with our team! If you're ever in need of more help, please let us know!

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