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Walker Ford - Service Center

Clearwater, FL

4.6
3,622 Reviews

3,622 Reviews of Walker Ford - Service Center

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November 09, 2022

They were up front with the cost and time and they kept their word accurately More

by RUSSELLC11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Andrisani
Nov 10, 2022 -

Walker Ford responded

Thank you for taking the time to let us know how we're doing! We strive for full transparency and honesty with all our customers and we're so glad to hear that you were pleased with your service experience. Thank you for choosing Walker Ford!

November 09, 2022

Once again Walker Ford was able to repair my beloved 2001 Ranger Edge. It seldom has had problems but each time your service has been wonderful. Amy was able to assist with the process and made it easy. More

by RSHT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Andrisani
Nov 10, 2022 -

Walker Ford responded

Wow, thank you so much for your kind words! We're delighted to hear how pleased you have been with your service from Walker Ford. We're always here for any other needs you have and look forward to seeing you again soon!

November 06, 2022

Don Mast was excellent to work with! Polite, professional and patient in answering my questions! More

by marsha2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donald Mast
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2022 -

Walker Ford responded

Thanks for highlighting some of our staff who helped make this such a great experience! We look forward to your next visit! Take care!

November 06, 2022

Great experience as always with Vince Romano and his service team always keeping you informed and getting you out fast. Thank you again! More

by HAAGLER1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince Romano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy Andrisani
Nov 07, 2022 -

Walker Ford responded

Hi, thanks for your praise and kind comments about our team. We always strive to provide top-quality service to every guest, and are pleased to hear that you enjoyed your experience here at Walker Ford! We hope to see you soon!

November 05, 2022

Great job, made it work , reasonable cost, much appreciated, thank you to all involved , thank you More

by mikepercher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Holcomb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Boczar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy Andrisani
Nov 07, 2022 -

Walker Ford responded

We're pleased to know we have been able to exceed your expectations and really help you out! Thank you again for choosing Walker Ford and we hope to see you again.

November 05, 2022

Very prompt and courtesy service by the service department. Would recommend your service to other. More

by brovenski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Holcomb
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2022 -

Walker Ford responded

Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let us know about your positive experience. Have a great day!

November 05, 2022

I waited in waiting room for my car to have two tires and oil change. Three hours later I asked when I would see my car and was let know that my car hadn’t even been started. Took my car back and went else More

by myboyl
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ryan Holcomb
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2022 -

Walker Ford responded

We are very sorry that your recent visit to our service department did not go as planned. We try to offer our customers the best service we can. We hope to have a chance to make it up to you in the future.

November 05, 2022

Service advisor is always responsive and respectful. Makes the process easy to navigate. Will continue to use Walker Ford Service. More

by Contactphil1973
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve McHenry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2022 -

Walker Ford responded

We're glad to hear you found our staff was so knowledgeable and helpful! Please don't hesitate to reach out if there's anything additional we can do for you.

November 04, 2022

Walker Ford repaired our situation o tjme, on budget, and service people were friendly and easy to deal with More

by Ronmohr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Holcomb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Victory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2022 -

Walker Ford responded

It is great to hear everything was done quickly and to your satisfaction! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

November 04, 2022

Awful advisors whoever I felt with should be fired truck sat for 11 Days told me too much oil the insurance company and I bith witnessed the oil level as fine the whole time the vehicle had gas in it it’s a More

by DREW37
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steve McHenry
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2022 -

Walker Ford responded

Thank you for taking the time to share your comments Drew. We appreciate your feedback and would like to get in touch with you to address this and any other concerns you may have. We take yourfeedback very seriously in helping us to provide the best service for our customers and would like the opportunity to assist you in any way that we can. Please call our service manager, Vince Romano, at 727-240-1653 to discuss your experience in more detail.

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