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Walker Ford - Service Center

Clearwater, FL

4.6
3,622 Reviews

3,622 Reviews of Walker Ford - Service Center

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October 08, 2022

Amy in service is excellent. She keeps me informed and helps me to make the best decision regarding service to my car. More

by AVALAWRENCEHOME
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Andrisani
Oct 10, 2022 -

Walker Ford responded

Thanks for letting us know how we're doing! We're glad to hear that Amy helped make your service visit such an enjoyable one. We will pass along your compliments. Thank you for choosing Walker Ford!

October 08, 2022

Don Mast is the best service advisor who goes out of his way to accommodate the customer! More

by TCOVERT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donald Mast
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2022 -

Walker Ford responded

That's what we like to hear! Thank you for sharing your service experience with us. Don will be so happy to hear that you were pleased with his assistance. Please let us know if there's anything else we can do for you!

October 07, 2022

The service is good but the communication from the service advisors is poor at best. More

by Diverspj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Murray
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shelley in Service 5 stars
Oct 10, 2022 -

Walker Ford responded

Hello, We are very sorry to hear that your experience with us was less than excellent. Your loyalty is very important to us here at Walker Ford. Please call our service manager, Vince Romano, at 727-240-1653 to discuss your experience in more detail.

October 07, 2022

Scheduled me promptly following hurricane cancellation. Service required only. Did not try to sell me unnecessary additional services. Excellent service in a timely manner at reasonable price. More

by METENNANT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve McHenry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2022 -

Walker Ford responded

Thank you for leaving a review about your recent experience! We strive to give our clients quality customer service, especially considering the hurricane. If there's anything else you need, please feel free to contact us!

Oct 07, 2022 -

Walker Ford responded

We are happy to hear it! Thanks for taking the time to let us know how our team is doing. We look forward to your next visit!

October 05, 2022

A great & courteous dealership. I will be buying my next truck from you. Always friendly More

by alex.gornto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Holcomb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2022 -

Walker Ford responded

Thank you for the compliments! We look forward to seeing you again!

October 03, 2022

My service advisor Steve McHenry was courteous, professional and took care of my needs on my Esvape. More

by mad4beach
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve McHenry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2022 -

Walker Ford responded

We're glad to hear you found our staff was so knowledgeable and helpful! We look forward to your next visit!

October 02, 2022

Great communication and positive experience with the Service Department! Shelly was very professional and a pleasure to work with. Great service and would definitely return again.They worked diligently More

by Anne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelly Ritter, Amy Andrisani
Oct 03, 2022 -

Walker Ford responded

Glad we could help! Shelly will be happy to hear of your positive experience working with her. If you need anything else, don't hesitate to reach out!

October 02, 2022

Service advisor AMY always does an excellent job! I always ask for her for my service appointments. She is an asset to walker ford. More

by CCHANDL1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Andrisani
Oct 03, 2022 -

Walker Ford responded

We agree, Amy truly is an asset to our team. Thanks for taking the time to leave this review. We look forward to your next visit!

October 02, 2022

Took my car in for an oil change and the tech come out to let me know that I needed four new tires. I was pleased to find out that the tires were in stock and did not have to waite any longer then I already More

by Dragonborn3618
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Kirk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2022 -

Walker Ford responded

We're glad to hear you found our staff was knowledgeable and helpful! If you have any questions, please give us a call. We're always happy to help!

October 02, 2022

Work was done as promised and very friendly and courteous service manager. Great experience overall. More

by Atravis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Holcomb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Kirk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2022 -

Walker Ford responded

Our staff is committed to providing each of our clients with the best automotive experience. We hope to be of service to you again in the future!

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