Walser Chrysler Jeep Dodge RAM
Hopkins, MN
Hours
Sales/Showroom
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Brought my 2021 Dodge Durango in for squeaking noise twice after new pads were installed. After more new break pads, the problem is still not resolved. While it needs to be fixed, I’d rather not take my twice after new pads were installed. After more new break pads, the problem is still not resolved. While it needs to be fixed, I’d rather not take my vehicle to that dealership for the same results. More
I have previously answered this question which U acknowledge in your 7/30 email. After 2 years or so messing around with the new back-up camera I bought, it finally seemed resolved when dealership s acknowledge in your 7/30 email. After 2 years or so messing around with the new back-up camera I bought, it finally seemed resolved when dealership said a new stabilization bar was needed and they installed it on July 13, 2026. It worked fine for about a week, but then started working only intermittently More
Walser was professional in finding what was wrong with the vehicle. They always are. I like that they send a video of what they are looking for and what they did. the vehicle. They always are. I like that they send a video of what they are looking for and what they did. More
I am from out of state and found a Jeep grand Wagoneer L on their website, I spent close to $60,000 on this car that I was told was in excellent shape. Upon arrival of the car, we quickly realized it was he on their website, I spent close to $60,000 on this car that I was told was in excellent shape. Upon arrival of the car, we quickly realized it was heavily smoked in and the smoke smell was so strong that it made my wife refuse to drive the vehicle and the dealership said they would not take it back. They admitted they did not disclose this and paid for a detailing service which was largely unsuccessful. We tried to sell the car but our offer was $16k less than what we paid for the car due to the smoke smell and condition of it. More
Ethan was very helpful and friendly which made my buying experience great! He answered all questions and helped with a few problems I had afterwards. I definitely would recommend him for anyone looking for experience great! He answered all questions and helped with a few problems I had afterwards. I definitely would recommend him for anyone looking for a car. More
Only one who tried to help was Adrian, xxx't service. Mgr. Repairs required identified 1st day and video supplied me. I had to call Ser. Adv. (Next day) He only read me the video received previous day Ha Mgr. Repairs required identified 1st day and video supplied me. I had to call Ser. Adv. (Next day) He only read me the video received previous day Had not filed with insurance. Insurance responded they did not file correctly, omitting odometer picture. Dealer did not file for one of repairs, stating it wasn't covered. It was and they had to update filing. Dealer claimed they had not heard back from insurance while insurance provided me time and date of their reply. After they had final insurance approval they advised they didn't have the parts and could take up to 3 days to get. I found the part within 30 minutes and offered to deliver to them. Every instance caused delay and me to incur additional rental charges. When car provided back I had to return it next day given large oil leak discovered on garage floor next morning. Requested Gen. Mgr. To provide reasonable reimbursement for rental charges. He refused, stating 'insurance work takes more time'. NEVER HAS BEFORE More
This service center is atrocious. Your policies are at the expense of your customers. Despite having had an appointment for weeks, my car sat untouched on your lot for 48 hours (meanw Your policies are at the expense of your customers. Despite having had an appointment for weeks, my car sat untouched on your lot for 48 hours (meanwhile, you left us without the only car that holds are entire family). You insist that the customer disrupt their entire life because you can't schedule things correctly. It's unacceptable, and I will never ever buy another Walser vehicle or Walser care warranty. More



